1. Cancellation Policy
Please contact our customer service representatives via e-mail or telephone for any changes or cancellations.
Cancellations of all bookings (after payment) due to personal reasons are subject to the fixed airlines cancellation fees.
Cancellation fees do not apply for reservations before payments.
Request for cancellations/refunds of air tickets sold on our website can only be completed by contacting our customer service representatives.
Refunds process cannot be done by contacting the airlines directly; please contact us via e-mail/call us during our business hours.
* Cancellation fees and service charges differ for different airlines
* E-mails and calls for cancellations after our business hours will only be processed on the next working day
* Cancellation fees vary according to when you contact us to make your cancellation
* For cancellations of flights with scheduled departures after our working hours, please contact the airlines directly
(It is compulsory to contact the airlines before the scheduled departure time of the flight you wish to cancel)
Please notify us by the next working day of your flight cancellation with the airlines directly.