Domestic Flights (within Japan) - Cancellation/Changes

Cancellation of Reservation

For cancellation of reservations, please access "My Page".
If you are unable to process your cancellation online, please contact us via e-mail (info@skyticket.com).

  • ● Cancellation fees will not incur for cancellation requests made before payment
  • ● Cancellations for bookings (after payment) can only be processed by contacting us
      Please e-mail us no later than 1 working day before the scheduled departure date
  • ● Please contact us within 7 days from the scheduled departure date after making a cancellation
      (Applicable only to air tickets without restrictions)
  • ● Remittance charges for refunds are borne by the beneficiary
  • ● Please notify us by the next working day if you have canceled your flight reservation with the airlines directly
  • ● If a cancellation occurs on the day of departure (just before departure), please contact the airlines directly to
      make the cancellation and contact us by the next business day
  • ● Administrative/handling fees, Skyscanner handling fees, telephone reservation charges, skyticket handling fees
      and shareholder's preferential ticket purchase price are non-refundable

Cancellation Fee(s)・Refund

Air tickets for domestic flights (within Japan) are auto-issued at time of payment.
Cancellation fee(s) apply for all flight cancellations after payment.
Refunds for cancellation of a reservation will be processed immediately once we receive your instruction for cancellation.

Refund

  • Kindly contact the card company directly for the refund status after you have received the refund procedure completion e-mail from us.

Airlines Cancellation Fees - Domestic Flights (within Japan)

Flights on ANA

● Full Restrictions Airfares
Airlines fixed cancellation fee + airlines refund fee (JPY430) + handling fee

● One-way Fare, Child Fare
Airlines fixed cancellation fee + airlines refund fee (JPY430) + handling fee

● Air Tickets Available on Day of Departure
Airlines refund fee (JPY430) + handling fee + purchase cost of Shareholder's complimentary coupons


* Cancellation fees differ (depending on airlines) for cancellations made after the scheduled flight departure
※ 100% cancellation fees will incur for cancellations made after flight departure for Tabiwari 21, 28, 45, 55, 75, Tokuwari, Tokuwari 1, Tokuwari 3

※ 100% cancellation fees will incur for cancellations made after flight departure for VALUE 1, 3, SUPER VALUE 21, 28, 45, 55, 75, VALUE PREMIUM 3, SUPER VALUE PREMIUM 28

Cancellation fees will not apply for flight cancellations due to inclement weather, air traffic control problems or mechanical issues.
Refunds made do not include the non-refundable handling fees incurred at time of booking and payment.

In the case of Air Do (ADO) / Star Flyer (SFJ) / Solaside Air (SNA) / ORC / IBEX

● Full Restrictions Airfares
Airlines fixed cancellation fee + airlines refund fee (JPY430) + handling fee+Cancellation Administrative Charges (JPY2,160)

● One-way Fare, Child Fare
Airlines fixed cancellation fee + airlines refund fee (JPY430) + handling fee+Cancellation Administrative Charges (JPY2,160)

● Air Tickets Available on Day of Departure
Airlines refund fee (JPY430) + handling fee + purchase cost of Shareholder's complimentary coupons


* Cancellation fees differ (depending on airlines) for cancellations made after the scheduled flight departure
※ 100% cancellation fees will incur for cancellations made after flight departure for Solaseed Special, Bargain 28, 35, 60, 75
※ 100% cancellation fees will incur for cancellations made after flight departure for AIRDO Special 28, 45, 55, 75

Cancellation fees will not apply for flight cancellations due to inclement weather, air traffic control problems or mechanical issues.
Refunds made do not include the non-refundable handling fees incurred at time of booking and payment.

JAL (JAC, JTA)

● Full Restrictions Airfares
Airline designated cancellation fee + airline refund fee 430 yen + cancellation procedure fee 2160 yen

● One-way Fare, Child Fare
Airlines fixed cancellation fee + airlines refund fee (JPY430) + handling fee+Cancellation Administrative Charges (JPY2,160)

● Air Tickets Available on Day of Departure
Airlines refund fee (JPY430) + handling fee + purchase cost of Shareholder's complimentary coupons


* Cancellation fees differ (depending on airlines) for cancellations made after the scheduled flight departure

Cancellation fees will not apply for flight cancellations due to inclement weather, air traffic control problems or mechanical issues.
Refunds made do not include the non-refundable handling fees incurred at time of booking and payment.

Skymark Airlines (SKY)

● Full Restrictions Airfares
Airline designated cancellation fee + airline refund fee 500 yen+Handling Fee+Cancellation Administrative Charges (JPY2,160)

● Air Tickets Available on Day of Departure
Airline designated cancellation fee + airline refund fee 500 yen+Handling Fee+Cancellation Administrative Charges (JPY2,160)


* Cancellation fees differ (depending on airlines) for cancellations made after the scheduled flight departure

Cancellation fees will not apply for flight cancellations due to inclement weather, air traffic control problems or mechanical issues.
Refunds made do not include the non-refundable handling fees incurred at time of booking and payment.

Fuji Dream (FDA), Amakusa Airlines (AMX)

● Full Restrictions Airfares
Airlines fixed cancellation fee + handling fee+Handling Fee+Cancellation Administrative Charges (JPY2,160)

● Air Tickets Available on Day of Departure
Airlines fixed cancellation fee + handling fee+Handling Fee+Cancellation Administrative Charges (JPY2,160)


* Cancellation fees differ (depending on airlines) for cancellations made after the scheduled flight departure

Cancellation fees will not apply for flight cancellations due to inclement weather, air traffic control problems or mechanical issues.
Refunds made do not include the non-refundable handling fees incurred at time of booking and payment.

Jetstar, Peach Aviation, Vanilla Air

● All Air Tickets
100% cancellation fee (Airlines Fare Rules apply, non-refundable)

* Checked baggage charges inclusive

Cancellation fees will not apply for flight cancellations due to inclement weather, air traffic control problems or mechanical issues.
Refunds made do not include the non-refundable handling fees incurred at time of booking and payment.

Spring Airlines

● 15 or more days before scheduled flight departure
Cancellation charge for airline company (30%)+Handling Fee+Cancellation Administrative Charges (JPY2,160)

* Cancellation requests must be made at least 15 days before the scheduled departure date and by 6:30PM (within our office hours)

● up to 14 days before scheduled flight departure to after flight departure
100% cancellation fee (Airlines Fare Rules apply, non-refundable)

Cancellation fees will not apply for flight cancellations due to inclement weather, air traffic control problems or mechanical issues.
Refunds made do not include the non-refundable handling fees incurred at time of booking and payment.

Airlines Cancellation Policy

Cancellation fees differ for cancellations made after the scheduled flight departure.
Please access the websites of the airlines you are being booked on for cancellation policy(ies) and further details.

Airlines Reservation Centers

Japan Airlines(JAL)
0570-025-071(7:00-20:00 Open all-year-round)
All Nippon Airways(ANA)
0570-029-222(6:30-22:00 Open all-year-round)
Skymark Airlines(SKY)
0570-039-283【Reservation(s) for Departure Today:0570-055-283】(8:00-20:30 Open all-year-round)
Air Do(ADO)
0120-057-333(6:30-22:00 Open all-year-round)
Solaseed Air(SNA)
0570-037-283(6:30-22:00 Open all-year-round)
StarFlyer(SFJ)
0570-073-200(7:00-21:00 Open all-year-round)
Fuji Dream Airlines(FDA)
0570-550-489(7:00-20:00 Open all-year-round)
Peach Aviation(PEACH)
0570-001-292(9:00-18:00 Open all-year-round)
Jetstar Airways(Jetstar)
0570-550-538(9:00-21:00 Open all-year-round)
Vanilla Air(VanillaAir)
0570-666-603(9:00-18:00 Open all-year-round)
Spring Airlines(Spring Japan)
0570-666-118(9:00-17:30 Open all-year-round)
Oriental Air Bridge(ORC)
0570-064-380(8:00-18:00 Open all-year-round)
Amakusa Airlines(AMX)
0969-34-1515(9:00-18:00 Open all-year-round)
IBEX Airlines(IBX)
0120-686-009(6:30-22:00 Open all-year-round)