Customer Support
Manage Reservation(s)
Customer Support
Manage Reservation(s)
Aeromexico
Airline | Aeromexico | Major Routes | Mexico City, Guadalajara, Monterrey, Cancún |
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Official Site | https://www.aeromexico.com/en-us | Check-In Counter | Los Angeles International Airport Terminal 2, New York John F. Kennedy International Airport Terminal 4 |
Year Established | 1934 | Main Destinations | Mexico City, Guadalajara, Monterrey, Cancún, Tijuana, Mérida, León, Querétaro, Aguascalientes, San Luis Potosí, Torreón, Chihuahua, Hermosillo, Culiacán, Mazatlán, Durango, Zacatecas, Morelia, Ixtapa-Zihuatanejo, Acapulco, Villahermosa, Tuxtla Gutiérrez, Oaxaca, Huatulco, Veracruz, Tampico, Reynosa, Matamoros, Ciudad del Carmen, Campeche, Puerto Vallarta, Los Cabos, La Paz |
Alliance | SkyTeam | ||
Frequent Flyer Program | Aeroméxico Rewards |
Aeromexico boasts the largest network in Mexico. Initially established as a domestic airline, it gradually expanded its international routes after World War II. The airline served as the official carrier for the Mexico Olympics and has since strengthened partnerships with Delta Air Lines and Air France, further enhancing its network. As a founding member of the SkyTeam alliance, Aeromexico has been integral in its development. Today, it operates over 110 lounges worldwide, demonstrating its commitment to global reach and customer comfort.
Mexico is renowned for its vibrant Latin spirit, and Aeromexico embodies this charm through its warm and welcoming services. Onboard, passengers can enjoy complimentary Mexican beer and tequila, as well as gourmet Mexican cuisine crafted by top chefs, making every journey an enjoyable experience. While Mexico is often associated with a laid-back approach to time, Aeromexico defies this stereotype with exceptional punctuality. In 2014, 89% of its flights were on time, ranking it third among airlines for punctuality, ensuring a reliable and pleasant travel experience.
Please note that these are standard allowances for Economy Class. For the most current information, refer to Aeroméxico's official website.
Size | Sum of length, width, and height must not exceed 158 cm (62 in) |
Weight | Up to 25 kg (55 lbs) |
Number | 1 piece |
Please note that these are standard allowances for Economy Class. For the most current information, refer to Aeroméxico's official website.
Size | 55 x 40 x 25 cm (21.5 x 15.7 x 10 in) |
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Weight | Up to 10 kg (22 lbs) |
Number | 1 piece |
Aeromexico's in-flight meals are exquisite menus prepared by chefs from restaurants selected as one of the world's 50 best restaurants. Enjoy the exclusive flavors made with carefully selected ingredients.
On our Narita-Mexico City flight, every seat is equipped with a personal screen, giving you your own private space to enjoy the latest entertainment programs to your heart's content.
Aeromexico offers a range of fares tailored to different traveler needs:
1.Basic Fare:
・Features: Lowest prices, assigned seating, and no checked baggage included.
・Flexibility: No changes or cancellations allowed.
・Ideal For: Budget-conscious travelers with fixed plans.
2.Classic Fare:
・Features: Seat selection available for purchase, more flexibility than Basic.
・Flexibility: Limited changes and cancellations, with applicable fees.
・Ideal For: Travelers seeking affordability and slight convenience upgrades.
3.Flexible Fare:
・Features: Free flight changes and "no-show" flexibility.
・Flexibility: High adaptability for uncertain schedules.
・Ideal For: Domestic travelers requiring flexibility.
4.AM Plus:
・Features: Priority check-in and boarding, extra legroom, and additional personal space.
・Ideal For: Passengers wanting a premium experience within Economy.
5.Comfort Fare:
・Features: Priority services and more spacious seating, tailored for transborder flights.
・Ideal For: International travelers seeking enhanced convenience.
6.Premier Fare:
・Features: Full flexibility, priority services, premium snacks and beverages, and full-flat seats on select routes.
・Ideal For: Travelers seeking luxury and maximum comfort.
Aeromexico provides Economy, AM Plus (Premium Economy), and Clase Premier (Business Class) seating options:
1.Economy Class:
・Seat Pitch: 30–32 inches of legroom.
・Features: 11-inch touchscreen entertainment systems, USB power ports, and complimentary snacks.
・Preferred Seats: Closer to the front of the cabin for faster boarding/deboarding.
2.AM Plus (Premium Economy):
・Seat Pitch: Extra legroom and greater recline compared to standard Economy.
・Features: Sky Priority services, including faster check-in, boarding, and baggage handling.
・Ideal For: Travelers seeking additional comfort without upgrading to Business Class.
3.Clase Premier (Business Class):
・Long-Haul Flights (Boeing 787 Dreamliner):
・Fully flat-bed seats in a 1-2-1 configuration.
・18-inch touchscreen entertainment systems and gourmet dining.
・Short-Haul Flights:
・Recliner seats in a 2-2 layout.
・Additional space and premium services.
・Ideal For: Business travelers and those prioritizing comfort on long-haul routes.
Aeromexico Rewards (formerly Club Premier) allows members to earn and redeem points for travel benefits:
1.Earning Points:
・Earned on Aeromexico flights, SkyTeam partners, and purchases through hotel, car rental, and credit card partners.
・Higher fare classes earn more points.
2.Redeeming Points:
・Use points for award tickets, seat upgrades, additional baggage, and lounge access.
・Flexible redemption through "Miles & Cash" options.
3.Membership Tiers:
・Gold Tier: Extra baggage, priority boarding, and lounge access.
・Platinum Tier: Complimentary upgrades, higher point accrual, and SkyTeam Elite Plus benefits.
・Global Reach: Redeem points with SkyTeam partners worldwide.
・Flexibility: Use points for flights, upgrades, or travel-related expenses.
・Tier Perks: Top-tier members gain exclusive benefits like lounge access and bonus points.
・Leisure Travelers: Flexible point redemption for vacations.
・Frequent Flyers: Enhanced perks and faster point accumulation on domestic and international routes.
If you arrive on an international flight, all checked baggage must go through customs inspection according to Mexican regulations. We apologize for the inconvenience, but we ask that you collect all of your baggage at once.
We also provide complimentary alcoholic beverages, however this may vary depending on your flight so please check with your airline for details.
Flights departing and arriving in Japan usually have one staff member who can speak Japanese on-site. To be on the safe side, please check with the airline in advance.
There is no need to reconfirm your flight. However, flight schedules may change so please check before you depart.