Air Asia X Meal selections are subject to variation from time to time for all class air ticket holders. Special dishes are offered such as Thai Green Curry Chicken which infuses authentic Thai spices and ingredients, promising an appetizing spread especially when served with fluffy fragrant white rice. Air Asia X Traditional Malaysian favorite fragrant coconut rice served with Polk Nasser's special chili sambal and tender chicken reading, accompanied with traditional condiments of fried anchovies, crunchy groundnuts and half of a hard-boiled egg. This not only results in a dish that’s bursting with flavor but also a comforting treat to indulge in during your flight. Air Asia X serves broccoli and tender chicken meatballs in a tomato-based sauce. Every Kid’s Meal comes with Ribena.

Air Asia X all class air ticket holders enjoy access to hours of movies, TV series, music, games, and magazines.

Air Asia X has officially launched a loyalty program in November 2011 in Malaysia. Air Asia X Loyalty Program allows all air ticket holders to save points, among other member-exclusive privileges, including 24-hour priority air ticket sale. Air Asia X offers the lowest flight rates across all countries. You get to use Air Asia X Big Points with cash improvements to
achieve your destination. Air Asia X Points earn structure varies by each merchant and the full list of merchants and loyalty points earn structure is available on the website. Air Asia X also retains the discretion to configure a different expiry date for different types of Loyalty Points that
are awarded under a specific to the time instead of 36 months.

Air Asia X can check in via the web, mobile or kiosk for greater convenience. Air Asia give you the option of checking in from 14 days up to 4 hours before scheduled time of departure for each air ticket holder. The following passengers are not eligible to perform self-check-in; pregnant women, passengers with reduced mobility and/or requires special assistance. Air Asia X printed air ticket boarding pass is not a valid boarding pass. Passengers must visit the document check/baggage drop counters, after which a valid boarding pass will be issued. If you have an Air ticket eligible for E-Boarding Pass with no checked baggage, you can proceed straight to the boarding gate