|Airline||AirAsia X||Major Routes||Kuala Lumpur International Airport to and from Incheon International Airport, Hangzhou Xiaoshan International Airport, Taiwan Taoyuan International Airport, Honolulu|
|Official Site||http://www.airasiax.com/home.html||Check-In Counter||
|Year Established||2007||Main Destinations||Kuala Lumpur, Beijing, Seoul, Taipei, Sydney, Honolulu|
|Frequent Flyer Program||BIG|
AirAsia X was created in 2007 as part of the AirAsia airline brand, focusing on long-haul and medium-haul budget flights. From their hub at Kuala Lumpur International Airport 2 (klia2), AirAsia X flies to destinations such as Australia, India, Hawaii and Japan.
Checked baggage is not included in basic fares for AirAsia X - if you need to check in luggage make sure to add this option while booking, it's more expensive to add later. AirAsia allows passengers to add checked luggage from 15kg to 40kg to their tickets for an additional charge. Note that each piece of checked baggage should not exceed 32kg for safety reasons.
AirAsia X has a weight limit of 7kg/15lbs for carry-on baggage. Each passenger is allowed one bag per person. if your cabin baggage weighs over 7kg you may have to pay an additional fee. Some routes of AirAsia allow you to purchase an extra piece of carry-on baggage while booking your flight.
AirAsia X has an in-flight meal service, Santan, offers a wide selection of Asian, international and vegetarian options for passengers to purchase during flights. The Santan Combo Meal provides passengers with great value and savings, plus the ability to choose from a wide selection. All pre-booked meals come with a complimentary drink as well. Customers can pre-book meals online with their ticket, at an extra cost for basic fare types.
Like most budget airlines, AirAsia X does not have entertainment systems on their seats. However you can prebook a tablet for use on most AirAsia X flights for an additional cost. The Xcite Tab comes preloaded with a large selection of movies, TV series, music, games and ebooks. Note that most flights usually offer limited tablets so make sure to prebook as soon as you can if needed.
Miles co-branded credit card holders residing in Asia, may redeem miles for rewards on future air ticket purchases.
Your ticket and itinerary is valid for only the flight you are booked.
AirAsia’s mileage and frequent flyer program is called the BIG Loyalty Programme or just BIG which can be used for those flying with AirAsia X. The program allows customers flying with AirAsia X to collect miles to be used to buy flights, flight upgrades, shop using the Air Asia money app, and book hotels. The collected miles can be used with AirAsia and all their subsidiaries and regional airlines.
AirAsia allows passengers to check-in online and print your own boarding pass or download an e-ticket onto your phone. Note that some airport counters may charge extra for check-in services and printing boarding passes at the airport.