Air Astana ロゴ

Air Astana

Air Astana

Air Astana

Air Astana Departure Budget Airfares

  • Seoul (Incheon International Airport)
  • Almaty (Almaty International Airport)
  • Tokyo (Haneda Airport)
  • Osaka (Kansai International Airport)
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Air Astana Reviews

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Air AstanaInformation

Airline Air Astana Major Routes Almaty, Astana, Frankfurt, Istanbul
Official Site https://airastana.com/global-en Check-In Counter Heathrow Airport Terminal 4, Frankfurt Airport Terminal 2
Year Established 2001 Main Destinations Moscow, Dubai, Delhi, Beijing, Seoul, Bangkok, Kuala Lumpur, Tashkent, Bishkek, Baku, Tbilisi
Alliance -
Frequent Flyer Program Nomad Club

Air Astana - Overview

1An Airline with Potential

Air Astana is a leading airline in Central Asia, based in Kazakhstan. Operating from its hub in Almaty, the airline offers domestic routes within Kazakhstan and international flights to key cities in Europe and Asia, including Seoul, Hong Kong, and Beijing. While there are no direct flights to Japan yet, Air Astana's routes cater to the growing demand for travel to resource-rich Central Asia.

2A Resourceful Official Website

Air Astana’s official website is a treasure trove of information for travelers. It provides detailed descriptions of all destinations served, complete with tourism tips, making it an excellent resource for planning trips. The site also offers various booking options, including hidden-gem hotels and car rentals unique to the region. A highlight is the array of traveler-friendly coupons, such as ski packages that include free lift access, equipment rental, and transportation for personal gear. Other popular deals include a three-hour bike rental with a guide and complimentary access to the "Arasan" public baths. These perks make Air Astana an appealing choice for travelers seeking unique experiences in Central Asia.

Air Astana - Checked Baggage / Cabin Baggage

Checked Baggage

These are the standard regulations for Economy Class. For the latest information, please refer to the official Air Astana website.

受託手荷物について

Size Sum of length, width, and height should not exceed 158 cm
Weight Up to 23 kg per piece
Number 1 piece (varies by fare type)

Cabin Baggage

These are the standard regulations for Economy Class. For the latest information, please refer to the official Air Astana website.

機内持ち込み手荷物について

Size Within 56 cm x 45 cm x 25 cm
Weight Up to 8 kg
Number 1 piece

Air AstanaIn-flight Services

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A new class has been introduced

A new service class has been launched on select routes. The Economy Sleeper offers passengers a regular seat equipped with a mattress and blanket, allowing them to stretch out and enjoy a restful sleep. Reservations are required, so be sure to book in advance.

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Baby Pack for families

Traveling with infants can raise concerns about hygiene, especially on international flights. To address this, Air Astana provides baby packs to assist families during their journey.

Air AstanaFrequently Asked Questions

What is included in Air Astana’s Economy Basic fare?

Economy Basic is the most economical option, designed for budget-conscious travelers. It typically excludes checked baggage and offers minimal flexibility for changes or cancellations. Additional services, such as baggage or seat selection, can be added for a fee.

What are the benefits of the Business Flex fare?

Business Flex provides maximum flexibility with fully refundable tickets, unlimited changes without fees (fare difference applies), priority services, and access to premium amenities, including lie-flat seats and lounge access.

What makes Air Astana’s Economy Sleeper unique?

Economy Sleeper offers passengers a row of economy seats that converts into a flatbed using a provided mattress and blanket. These semi-private spaces are separated by curtains and include enhanced meal options, making them perfect for long-haul routes.

What seating options are available in Premium Economy?

Premium Economy seats, available on Embraer 190-E2 aircraft, provide extra legroom, wider seats, and enhanced services, including welcome drinks, priority boarding, and premium meals. Passengers also receive lounge access and an upgraded baggage allowance.

How can I earn points with Air Astana’s Nomad Club?

Points are earned based on the fare paid, excluding taxes and surcharges. For domestic flights, members earn 15-20 points per 1,000 KZT, while international flights yield 3 points per USD spent. Points can be redeemed for flights, upgrades, and other services.

What are the benefits of Nomad Club Gold membership?

Nomad Club Gold members enjoy exclusive perks such as bonus points, complimentary lounge access, priority boarding, additional baggage allowance, and dedicated check-in counters for a seamless travel experience.

Where can I get my boarding pass after booking on Air Astana’s website?

If you book and pay online, you will receive an e-ticket. On the day of your flight, simply present your e-ticket at the Air Astana counter at the airport to complete check-in and receive your boarding pass.

Can I request a vegetarian meal on Air Astana flights?

Yes, vegetarian meals can be ordered during the online booking process through additional options. If you forget to order during booking, contact the Air Astana call center or email customer service at least 24 hours before departure to make the request.

Is a baby bassinet available on Air Astana flights?

Air Astana offers complimentary baby bassinets for children under one year old. However, availability may vary depending on the aircraft. It is recommended to contact the airline or your travel agent when booking tickets to confirm the service.

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