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|Airline Name||AIR CHINA||Major Routes||Beijing Capital International Airport⇔Narita International Airport/Incheon International Airport/Suvarnabhumi International Airport/Indira Gandhi International Airport/London Heathrow Airport/Charles de Gaulle International Airport/Los Angeles International Airport etc.|
|Official Site||https://www.airchina.jp/JP/GB/Home||Check-In Counter||
|Year Established||1988||Main Destinations||Hong Kong, Tokyo, Frankfurt, London, Stockholm, Vancouver, Bangalore, Seoul etc.|
|Frequent Flyer Program||PhoenixMiles|
Air China is the flag carrier of the People’s Republic of China, with headquarters in the Shunyi district in Beijing and operations based at Beijing Capital International Airport. Air China began operations in 1988, and its current fleet size has been ranked 10th largest in the world. The stylized flying phoenix design on the Air China logo cleverly incorporates the acronym “VIP,” followed by the name “Air China” in English and in calligraphy by former national leader Mr. Deng Xiaoping. Air China is a member of the Star Alliance, which is the world’s largest global alliance by passenger count, ahead of SkyTeam and OneWorld, with a fleet of almost 5,000 aircraft serving 1,330 airports in 192 cities.
* Please ensure to check the official website of Air China for updated and detailed information for checked baggage.
* Please ensure to check the official website of Air China for updated and detailed information for carry-on baggage.
The Air China travel experience has been recommended by thousands of satisfied travelers. The fleet of 342 aircraft includes a mixture of single cabin, double cabin, triple cabin, and plus-four cabin configurations, and Air China offers air tickets for First Class, Premium Class, Business Class, and Economy Class levels. Services on board vary according to the air ticket class level, but generally include snacks, meal options, a variety of free drink options as well as alcoholic drinks available for individual purchase. In-flight entertainment includes magazines and newspapers as well as 8 music channels, and movies available to you via your personal screen. Once you have purchased your air ticket, you can check the Air China website to see exactly what in-flight options will be available to you.
I travelled from Bangkok to San Francisco via Beijing on the brand-new Air China 747-8i. It was completely convenient. The seat was comfy and the cabin crews were helpful and polite. The standard of the food was suitable. I am really happy and recommend this airline.
I flew on the Air China Boeing 747 several times and discovered them to be fairly standard for Economy Class air tickets. They always maintain the time and the hospitality is great. The staffs have a known level of English which makes communication fine and so are polite and supportive when asked.
After reading several airline reviews I flew from NY to Beijing on the Boeing 777. It was amazing! The aircraft was completely well decorated and brand new. The staffs were exquisite,albeit not bilingual—however, they tried to comprehend and were very helpful, truly. So I’ll definitely travel on this Air China again.
A. If you want to request a refund, it will be handled based on the terms and conditions under which the air ticket was purchased. Refund requests can be handled only within the validity period of the air ticket. For digital air ticket purchases, reimbursements can be requested online through the Air China website.
A. Adult travelers with air tickets for the flight or e-tickets for flights on airlines for which Air China has codeshares, including Shenzhen Airlines, Tibet Airlines and Shandong Airlines.
PhoenixMiles is a frequent flyer program that includes Air China, Shenzhen Airlines, Shandong Airlines, Air Macau, Dalian Airlines, Inner Mongolia Airlines and Tibet Airlines. By purchasing an air ticket on any of these airlines you earn PhoenixMiles credits that can be used for future free air tickets or free class upgrades, and discounts on the services of Air China’s partner hotels and car rental companies. In spite of its name, PhoenixMiles is based on kilometers. A distance-based prize chart is used to calculate credits for domestic flights, and a region-based chart is used to calculate credits for international flights. Travelers are advised to avoid offers from the new partner, Starwood Preferred Guests, which calculates credits in miles rather than kilometers, because the transfer from kilometers to miles results in a loss of credits that can be up to a 30% loss. Travelers should also be advised that one-way PhoenixMiles air tickets are more than half the cost of round trip air tickets.
Air China provides five options for passenger check-in:
· From your computer, at the Air China website
· From your mobile device via SMS instructions or WAP
· From your conventional telephone, speaking to Air China operators directly
· At the airport self-service kiosks
· At the airport air ticket counters
Travelers opting to check in from their computer or mobile device can do so as early as twenty-four hours before the flight, and up to 90 minutes before the scheduled departure time. Not all check-in options are available for all departure/destination sites. Specific information for your air ticket can be obtained at the Air France website.
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