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|Airline Name||Air France||Major Routes||Charles de Gaulle Airport⇔Tegujpeli International Airport/Cote d'Azur Airport/Berlin Tegel Airport/Milan Linate Airport/John F. Kennedy International Airport/Chicago O'Hare International Airport/
Vienna International Airport/Athens International Airport/Brussels Airport/Copenhagen Airport etc.
|Official Site||http://www.airfrance.co.jp/||Check-In Counter||
|Year Established||1933||Main Destinations||Paris,London,Moscow,Madrid,Barcelona,Oslo,Berlin,Rome,Casablanca,Johannesburg,Tokyo,Seoul,Beijing,New York,Montreal etc.|
|Frequent Flyer Program||Flying Blue|
Air France is the national airline of France and is headquartered at the Charles de Gaulle Airport. It is a global corporation with a strong European base, providing passenger and cargo transport services to over 200 destinations in 93 countries, with a fleet of more than 228 airplanes, including Boeing, Embraer and Airbus models. In 2004, the merger of Air France and KLM Royal Dutch Airlines resulted in the formation of the largest European airline company, leading the European aviation market. Air France-KLM is a member of the SkyTeam Alliance, along with approximately 20 other partner airlines. The Alliance offers a wide range of services, with thousands of destinations in over 170 countries worldwide.
* Please ensure to check the official website of Air France for updated and detailed information for checked baggage.
* Please ensure to check the official website of Air France for updated and detailed information for carry-on baggage.
Air France’s mission is to improve the customer experience by offering high-quality products and services to create memorable experiences for every air ticket holder. Airline attendants will serve you light snacks, low in sugar, salt, and dairy products. You can also pre-order a special meal according to dietary needs. A variety of beverages, such as water, juice, and alcoholic beverages, will be offered on a frequent basis.
I cannot regret using Air France. Even though we had economy class air tickets, the seats were comfortable and spacious, and flight attendants were very professional and decent. Using Air France was a wonderful experience that I will definitely do again and again. Thanks, Air France.
I’m a disabled person who uses a wheelchair. I received professional help from the team on board and when I arrived at my destination a professional Air France person was waiting for me to escort me to my next flight. I’ve really enjoyed the service. Great Airline.
A, You can access your mileage points at the Air France kiosks in the airport, where representatives will guide you further on how to redeem your points for air tickets.
A. There are three scenarios for this situation. In the first scenario, if the flight is delayed 2 hours beyond the scheduled departure time, Air France will provide you with an extra free extra meal or snack, depending on your wait time. If the flight is delayed between 2 and 5 hours, Air France will provide you with hotel accommodation, transport, and a pre-paid phone card. If the flight is delayed for more than 5 hours, you can ask Air France for a reimbursement of part of your air ticket expense. Note that reimbursement must be requested by contacting Air France customer service. The reimbursement of air ticket costs cannot be issued at the airport.
A. In the case of a delay of at least 3 hours upon your arrival at the airport, you will receive compensation for the cost of your air ticket by check or bank transfer. In the case of a delay caused by uncommon circumstances that could not have been anticipated by the airline, Air France will take all reasonable steps to accommodate passengers.
Air France participates in SkyTeam’s frequent flyer program, Flying Blue. The Flying Blue program is free and offers several benefit levels depending upon the member’s total number of miles traveled and the price, and cabin class of each air ticket purchase. Customers who become members of the SkyTeam Alliance mileage program, Flying Blue, enjoy additional advantages by earning miles when they purchase air tickets for flights provided by the any of the SkyTeam Alliance network. Benefit levels include Flying Blue, Flying Gold, Flying Platinum, and SkyTeam Elite. Members can use Blue Miles to earn free flights, hotel stays, and car rentals, and have access to more than 600 lounges in airports all around the world.
Most passengers can check in online up to 30 hours before the scheduled departure time. Once you check-in online on the Air France website, the boarding pass will be sent to you via email or MMS. Note that you cannot check in online if it is within 30 minutes of your departure time. Special needs passengers cannot check in online, and you cannot check in online if you are travelling with a baby. Online check-in is not available for the following Air France destinations: Alicante, Bern, Damascus, Genoa, Hanoi, Helsinki, Ljubljana, Luxembourg, Malta, Palma, Seoul, Seville, Verona, or Vigo.
Passengers can use the Air France self-service kiosks at the airport. The kiosks will check you in and also print out boarding passes. However you must go to the counters in order for luggage check-in.