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Air New Zealand
Air New Zealand
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Air New Zealand - Information
| Airline | Air New Zealand | Major Routes | Auckland, Wellington, Christchurch, Queenstown |
|---|---|---|---|
| Official Site | https://www.airnewzealand.com/ | Check-In Counter | Los Angeles International Airport Terminal B, Sydney Kingsford Smith Airport Terminal 1 |
| Year Established | 1940 | Main Destinations | Auckland, Wellington, Christchurch, Queenstown, Sydney, Melbourne, Brisbane, Perth, Los Angeles, San Francisco, Houston, Chicago, Vancouver, Tokyo, Shanghai, Hong Kong, Singapore, Honolulu, Nadi, Rarotonga, Apia, Nuku'alofa, Niue |
| Alliance | Star Alliance | ||
| Frequent Flyer Program | Airpoints™ |
Air New Zealand - Overview
1Fly Straight to Nature’s Paradise
Air New Zealand is an airline from New Zealand, a land renowned for its breathtaking natural beauty. Frequently ranked among the world’s best in safety, facilities, and service, the airline has claimed the top spot in the prestigious "Airline of the Year" awards twice in three years. New Zealand seemed like a distant and exotic destination. However, this route has made the country more accessible and increasingly popular among travelers. Air New Zealand offers direct flights to 53 cities across 16 countries in the Asia-Pacific region, bridging the world to the stunning landscapes of New Zealand.
2A Unique and Entertaining Flight Experience
What sets Air New Zealand apart is its commitment to creating an engaging and memorable in-flight experience. The cabin crew, acting as entertainers, provide a level of service that’s unlike any other airline. From the moment passengers board, they are greeted with a casual, friendly approach. Even the captain’s announcements are not to be missed, as they are delivered with a cheerful tone, sharing local insights and setting the mood for the journey ahead. Additionally, as the national flag carrier of a country known for its environmental stewardship, Air New Zealand is actively involved in conservation efforts. It even plays a role in transporting endangered animals, highlighting its dedication to sustainability and the planet.
Air New Zealand - Checked Baggage / Cabin Baggage
Checked Baggage
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Air New Zealand's official website.
| Size | Total dimensions (length + width + height) should not exceed 158 cm (62 inches) |
| Weight | Up to 23 kg (50 lbs) per bag |
| Number | Typically 1 piece, depending on fare type |
Cabin Baggage
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Air New Zealand's official website.
| Size | Total dimensions should not exceed 118 cm (46.5 inches) |
|---|---|
| Weight | Up to 7 kg (15 lbs) |
| Number | 1 main item plus 1 small item |
Air New Zealand - In-flight Services
Powerful in-flight safety video
One thing you will always see on board is the safety video in case of an emergency. Because it contains important information, we want you to watch it until the end! With that in mind, we are screening an original safety video based on the movie "The Hobbit." You will not get bored until the end.
Exquisite in-flight meals in pursuit of deliciousness
One of the reasons for Air New Zealand's popularity is the in-flight meals prepared by top chefs. The creative dishes made with fresh local ingredients are sure to please all passengers. They even pay close attention to the humidity at which wine is preserved, so even gourmets will be satisfied with the lineup.
Air New Zealand - Frequently Asked Questions
What are the fare types offered by Air New Zealand for international flights?
・Seat Only: Includes one carry-on bag (7kg) and access to inflight entertainment. No checked baggage or meals.
Seat + Bag: Adds one checked bag (23kg) to the Seat Only fare, with the option to purchase onboard food and drinks.
・The Works: Includes one checked bag, inflight meals and beverages, full inflight entertainment, and seat selection.
・Works Deluxe: Offers two checked bags, premium check-in, priority boarding, a guaranteed empty seat next to the passenger, and upgraded meal and entertainment options.
・Premium Economy: Larger seats, two checked bags, premium cuisine, priority boarding, and additional storage.
・Business Premier™: Luxurious seating with lie-flat beds, three checked bags, premium dining, lounge access, and priority services.
Can I customize my fare?
Yes, passengers can add services such as checked baggage, inflight meals, and lounge access to most fare types, allowing for greater flexibility and budget control.
What are the seating options available in Economy Class?
・Standard Economy: Comfortable seats with a pitch of 31–33 inches and a width of 17.2 inches, featuring inflight entertainment.
・Economy Skycouch: Converts a row of seats into a couch-like space for stretching out or family use, available on select flights.
What are the features of Premium Economy and Business Premier seating?
・Premium Economy: Seats are 19 inches wide with a pitch of 41–42 inches, offering premium dining, priority boarding, and enhanced entertainment options.
・Business Premier: Fully lie-flat beds, privacy dividers, premium meal service, lounge access, and priority throughout the journey.
What is Air New Zealand’s loyalty program?
The Airpoints program allows members to earn Airpoints Dollars, which work like cash and can be redeemed for:
・Flights and upgrades.
・Inflight purchases, car rentals, and hotel stays.
・Lounge memberships and other rewards.
How can I earn Airpoints Dollars and Status Points?
・Airpoints Dollars: Earned based on fare type, travel distance, and class of travel.
・Status Points: Earned on flights and used to progress through tiers (Silver, Gold, Elite), offering perks like priority check-in, lounge access, and extra baggage.
What is Shairpoints, and how does it work?
Shairpoints allows New Zealand residents to pool Airpoints Dollars with family and friends, making it easier to redeem rewards for group travel.
What inflight amenities are provided on Air New Zealand flights?
・Economy: Inflight entertainment, optional meals, and Skycouch availability on select flights.
・Premium Economy: Larger screens, premium meals, and personal storage.
・Business Premier: Multi-course dining with New Zealand wines, luxurious bedding, and amenity kits.
Can Airpoints be redeemed for partner airline flights?
Yes, Airpoints Dollars can be used for flights with Star Alliance and partner airlines, offering flexibility for international travel.