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Customer Support
Manage Reservation(s)
EL AL Israel Airlines
Airline | EL AL Israel Airlines | Major Routes | Tel Aviv, New York, London, Paris |
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Official Site | https://www.elal.com/en/ | Check-In Counter | Heathrow Airport Terminal 4, John F. Kennedy International Airport Terminal 4 |
Year Established | 1948 | Main Destinations | Los Angeles, Miami, Toronto, Beijing |
Alliance | - | ||
Frequent Flyer Program | Matmid |
Founded in 1948, the same year as the establishment of the State of Israel, El Al Airlines is based in Tel Aviv and serves as the country’s national airline. The name "El Al," meaning "Upwards to the Sky," is derived from the Bible. El Al connects Tel Aviv with 38 major cities worldwide, spanning Europe, North and South America, Africa, and Asia.
El Al Airlines is renowned for its stringent security measures. Passengers are required to check in 3-4 hours before departure, undergoing detailed questioning about their travel purpose by specialized personnel. Luggage is thoroughly inspected using metal detectors and tested for explosive materials. El Al's fleet consists entirely of Boeing aircraft, with 35 planes equipped with reinforced walls and floors, as well as blast-resistant cargo holds. Thanks to these rigorous safety protocols and advanced aircraft features, El Al has maintained an impeccable safety record, with no hijackings or accidents reported for over 40 years. It is consistently ranked among the safest airlines globally.
These are the standard regulations for Economy Class. For the latest information, please refer to the official EL AL Israel Airlines website.
Size | Sum of length, width, and height should not exceed 158 cm |
Weight | Up to 23 kg per piece |
Number | 1 piece |
These are the standard regulations for Economy Class. For the latest information, please refer to the official EL AL Israel Airlines website.
Size | Within 56 cm x 45 cm x 25 cm |
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Weight | Up to 8 kg |
Number | 1 piece |
Under the guidance of Israel's top chefs, El Al Airlines offers in-flight meals that blend traditional Israeli cuisine with international flavors. Passengers can also pre-order Kosher meals to cater to Jewish dietary requirements, ensuring an authentic and inclusive dining experience.
El Al’s in-flight entertainment includes personal monitors offering a selection of movies, music, and games. Passengers can also access entertainment on their personal tablets or smartphones. On the Tel Aviv-Boston route, the airline has introduced iPad rentals, adding flexibility and convenience to the travel experience.
・Lite (Economy): Basic fare, no checked baggage included, limited flexibility.
・Classic (Economy): Includes one checked bag, seat selection, limited changes/refunds with fees.
・Flex (Economy): Includes one checked bag, free seat selection, more flexible changes/refunds.
・Premium Class: Two checked bags, spacious seating, priority boarding, and flexible changes.
・Business Class: Two checked bags (32 kg each), lounge access, lie-flat seats, and free changes/refunds.
・Economy Class: Standard seats with 30-32” pitch, complimentary meals, optional seat upgrades.
・Premium Economy: Wider seats, 38” pitch, enhanced meals, priority boarding.
・Business Class: Lie-flat seats, 42-78” pitch, gourmet meals, lounge access, and privacy features.
・Matmid Program: Earn points based on ticket class, fare, and distance.
・Redeemable Rewards: Free/discounted flights, seat upgrades, extra baggage, and lounge access.
・Membership Tiers: Silver, Gold, Platinum, and Top Platinum with added benefits like extra baggage and priority services.
Yes, points can be earned and redeemed with partner airlines, hotels, and car rental services.
Yes, El Al Israel Airlines offers a Child Care Service to support unaccompanied minors between the ages of 5 and 18.
No. Online check-in for El Al Israel Airlines is free of charge.
For Economy, passengers can bring one carry-on bag weighing up to 8 kg. Then, for Premium Class, the total carry-on baggage weight is up to 12 kg, and in Business Class, it is up to 16 kg for a total of 2 pieces.
You can book a flight through El Al Israel Airlines’ official website or by contacting their telephone service center. You can also book through third-party websites that sell discounted tickets.