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Ethiopian AirlinesInformation
| Airline | Ethiopian Airlines | Major Routes | Addis Ababa, Nairobi, Johannesburg, Dubai |
|---|---|---|---|
| Official Site | https://www.ethiopianairlines.com/ | Check-In Counter | Heathrow Airport Terminal 2, Dubai International Airport Terminal 1 |
| Year Established | 1945 | Main Destinations | Lagos, Accra, Bangkok, Beijing |
| Alliance | Star Alliance | ||
| Frequent Flyer Program | ShebaMiles |
Ethiopian Airlines - Overview
1About Ethiopian Airlines
Founded on December 21, 1945, Ethiopian Airlines connects its home base in Addis Ababa to 92 international destinations and 19 domestic cities. Its primary hub, Bole International Airport, is one of Africa's largest airports, serving approximately 6.5 million passengers annually. In 2015, the airline was recognized with numerous awards, including the "Best African Employer Brand Award," celebrating its growth and profitability. Known for its commitment to safety and excellence, Ethiopian Airlines is a trusted major carrier.
2Committed to Service Excellence
Ethiopian Airlines aims to become Africa’s leading airline by 2025, focusing on aviation training, aircraft maintenance, and service improvements. The airline prioritizes safety and operates a modern fleet, including Boeing 787 Dreamliners. These aircraft feature 15.4-inch (and some 8.9-inch) personal screens for an enhanced in-flight entertainment experience, along with larger windows and soothing lighting for a comfortable journey. In Economy Class, passengers can enjoy authentic Ethiopian cuisine, ensuring a memorable and culturally rich travel experience.
Ethiopian Airlines - Checked Baggage / Cabin Baggage
Checked Baggage
These are the standard regulations for Economy Class. For the latest information, please refer to the official Ethiopian Airlines website.
| Size | Sum of length, width, and height should not exceed 158 cm (62 inches) |
| Weight | Up to 23 kg (50 lbs) per piece |
| Number | 2 pieces |
Cabin Baggage
These are the standard regulations for Economy Class. For the latest information, please refer to the official Ethiopian Airlines website.
| Size | Within 23 cm x 40 cm x 55 cm (9 in x 16 in x 22 in) |
|---|---|
| Weight | Up to 7 kg (15 lbs) |
| Number | 1 piece |
Ethiopian AirlinesIn-flight Services
About laundry service
Addis Ababa's Bole International Airport provides a full laundry service for airlines to provide linen (sheets, towels) and blankets.
In-flight catering service
To cater to our guests, our 650 chefs and production teams prepare more than 14,000 meals per day, highly trained to cater to a wide range of tastes, from Ethiopian to European cuisine and desserts.
Ethiopian AirlinesFrequently Asked Questions
What are the main components of Ethiopian Airlines' fare structure?
Ethiopian Airlines' fare structure includes:
・Base Fare: Covers the cost of transportation based on factors like distance and demand.
・Taxes and Fees: Includes airport taxes, security charges, fuel surcharges, and government taxes.
Are there any additional fees for Ethiopian Airlines flights?
Additional fees may apply for optional services such as extra baggage, seat selection, or upgrades. Passengers can check the airline's website for details specific to their booking.
What seating options are available on Ethiopian Airlines flights?
Ethiopian Airlines offers:
・Economy Class: Includes Economy Classic (affordable with standard comfort) and Economy Plus (additional legroom and priority boarding).
・Business Class: Features lie-flat seats, gourmet dining, and enhanced comfort.
・First Class: Includes private suites, personalized service, and exclusive amenities.
What amenities are available for passengers?
Amenities include:
・Personal in-flight entertainment systems.
・Power outlets to charge devices.
・Complimentary meals and beverages.
・Pillows and blankets for added comfort.
What is ShebaMiles, and how does it work?
ShebaMiles is Ethiopian Airlines' frequent flyer program. Members earn miles through flights with Ethiopian Airlines or Star Alliance partners, as well as through partner services like hotels and car rentals.
How can ShebaMiles be redeemed?
Miles can be redeemed for:
・Flights on Ethiopian Airlines or partner airlines.
・Cabin upgrades for a more comfortable experience.
・Hotel stays, car rentals, and merchandise.
What are the membership tiers in ShebaMiles, and how do they differ?
ShebaMiles offers five tiers:
Welcome: Entry-level with basic earning and redemption benefits.
・Blue: Achieved with 3,000 Status Miles or 2 Qualifying Segments in a year.
・Silver: Includes priority check-in and boarding, plus 25,000 Status Miles or 25 Segments.
・Gold: Offers lounge access and extra baggage allowance, with 50,000 Status Miles or 50 Segments.
・Platinum: The highest tier, with 100,000 Status Miles or 100 Segments, offering maximum benefits.
Are there additional perks for ShebaMiles members?
Yes, perks include priority services, excess baggage allowance, lounge access, and benefits with partner airlines and programs.
Does Ethiopian Airlines offer frequent flyer miles?
Yes there is.
What is Ethiopian Airlines' in-flight meals like?
Ethiopian Airlines' in-flight meals use ingredients unique to Ethiopia to give you a taste of the Ethiopian culture.
What time before can I check in?
Generally, check-in is possible from 3 hours before departure.
Can I use the airplane restrooms at any time?
Please refrain from using the restrooms on airplanes if the seatbelt signs are on.