Garuda Indonesia ロゴ

Garuda Indonesia

Garuda Indonesia

Garuda Indonesia

Garuda Indonesia Departure Budget Airfares

  • Denpasar (Bali) (Ngurah Rai International Airport)
  • Jakarta (Soekarno-Hatta International Airport)
  • Tokyo (Haneda Airport)
  • Tokyo (Narita International Airport)
  • Osaka (Kansai International Airport)
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Garuda Indonesia - Reviews

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Garuda Indonesia - Information

Airline Garuda Indonesia Major Routes Kuala Lumpur, Singapore, Bangkok, Beijing, etc.
Official Site https://www.garuda-indonesia.com/jp/en Check-In Counter Kuala Lumpur International Airport (KUL): Main Terminal , Departure Level, Row D. Singapore Changi Airport (SIN): Terminal 3
Year Established 1949 Main Destinations Kuala Lumpur, Singapore, Bangkok, Beijing, Guangzhou, Shanghai, Hong Kong, Taipei, Seoul, Jeddah, Amsterdam, London, Sydney, Melbourne, Perth, Brisbane, and more.
Alliance SkyTeam
Frequent Flyer Program GarudaMiles

Garuda Indonesia - Overview

1About Garuda Indonesia

Garuda Indonesia, the national airline of Indonesia, has been soaring through the skies since 1949. Rooted in a rich history, the airline has evolved into a prominent player in the global aviation industry. With a commitment to excellence and innovation, Garuda Indonesia has consistently provided exceptional service to travelers worldwide.

2Experience Indonesian Hospitality with Garuda Indonesia

Garuda Indonesia offers high-quality service under the concept of the "Garuda Indonesia Experience," designed to ensure a comfortable journey for passengers before boarding, during the flight, and after arrival. This dedication to excellence has earned the airline recognition from Skytrax as one of "The World's Five-Star Airlines."
Garuda Indonesia also prioritizes strict safety standards and has received IOSA (IATA Operational Safety Audit) certification from the International Air Transport Association (IATA).

Garuda Indonesia - Checked Baggage / Cabin Baggage

Checked Baggage

For the most accurate and up-to-date information regarding Garuda Indonesia's checked baggage policies, please refer to their official website.

受託手荷物について

Size The 3 dimensions of each bag may not exceed 158 cm (62 in)
Weight Up to 30kg
Number No limit on the number of items as long as they are within the allowed weight

Cabin Baggage

For the most accurate and up-to-date information regarding Garuda Indonesia's checked baggage policies, please refer to their official website.

機内持ち込み手荷物について

Size Maximum dimensions of 56 cm x 36 cm x 23 cm (22 in x 14 in x 9 in)
Weight Up to 7 kg (15 lbs)
Number One piece of cabin baggage and one personal item

Garuda Indonesia - In-flight Services

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An oasis in the sky

Cutting-edge technology and comfortable seats make your flight a pleasant one. It's no wonder we have so many repeat customers. The ample legroom means you won't feel tired even on long journeys. Indonesian cuisine is also popular. Please try it.

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Promising a comfortable flight

Free Wi-Fi is also available (charges apply for business and economy class). With a comfortable communication environment, you can work and communicate smoothly even in the sky. There is also a wide range of entertainment available.

Garuda Indonesia - Frequently Asked Questions

Can I earn miles?

Yes, you can earn miles on your flights with Garuda Indonesia and its partner airlines, as well as through other participating programs.

Can I reserve a seat when booking an online flight?

Yes, if you have purchased a reserved seat ticket, you can reserve your seat via the reservation confirmation page or web check-in (available from 24 hours before boarding).

Are there child fares?

Children under 2 years old (including 2 years old) can ride for free. Children 3 years old and above are charged. Children under 2 years old will not be given a seat, so they will have to sit on the guardian's lap.

Can I make changes to my flight ticket after booking it online?

Depending on the ticket you have booked, some things may or may not be possible. If it is possible, please contact the official website in either English or Indonesian to change your reservation.

What fare options does Garuda Indonesia offer for economy class travelers?

・Eco Special Promo: Budget-friendly fare with minimal flexibility. Ideal for light travelers with fixed plans. Refunds and changes are not allowed.
・Eco Affordable: A mid-tier fare providing balance between cost and flexibility. Includes seat selection and limited refund/change options for a fee.

What are the benefits of Business Class fares?

・Business Promo: Affordable option for business travelers, offering cabin perks like priority boarding and extra baggage with some restrictions on refunds.
・Business Flexible: Maximum flexibility with free changes, full refunds, and access to lounges, ideal for travelers with unpredictable schedules.

What are Extra Legroom Seats in Garuda Indonesia's Economy Class?

Extra Legroom Seats are located in the first rows or near emergency exits, offering significantly more space for added comfort. They are available for an additional fee and are ideal for long-haul flights. Passengers must meet safety requirements to occupy these seats.

Are there any special considerations for Exit Row Seats?

Yes, Exit Row Seats provide extra legroom but have immovable armrests housing tray tables, making them slightly narrower. These seats are great for those needing more space but may experience increased foot traffic due to their proximity to lavatories.

How can I earn GarudaMiles?

・Flights: Earn miles based on the distance traveled and fare type on Garuda Indonesia or partner airlines.
・Partner Services: Accumulate miles through hotel stays, car rentals, and eligible credit card spending.

What can I redeem with my GarudaMiles?

・Award Flights: Use miles for free tickets on Garuda Indonesia or partner airlines.
・Upgrades: Redeem miles for a higher cabin class.
・Merchandise and Services: Miles can also be used for hotel stays, car rentals, or items in Garuda Indonesia’s store.

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