Penerbangan Garuda Indonesia
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Airline | Penerbangan Garuda Indonesia | Major Routes | Jakarta Airport to/from Kuala Lumpur International Airport, Singapore Changi Airport, Suvarnabhumi Airport, Beijing Capital International Airport. |
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Official Site | https://www.garuda-indonesia.com/ | Check-In Counter | - |
Year Established | 1949 | Main Destinations | Kuala Lumpur, Singapore, Bangkok, Beijing, Guangzhou, Shanghai, Hong Kong, Taipei, Seoul, Jeddah, Amsterdam, London, Sydney, Melbourne, Bath, Brisbane, etc. |
Alliance | - |
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Frequent Flyer Program | GarudaMiles |
Garuda Indonesia is the national airline of Indonesia, named after the Hindu holy bird Garuda, which is also the national emblem of Indonesia. From their hub at Soekarno-Hatta Airport in Jakarta, Garuda Indonesia flies to destinations all over the world. Garuda has been awarded as a 5-star airline since 2014 by Skytrax and is one of the top rated airlines in the world.
* Please ensure to check the official website of Garuda Indonesia for updated and detailed information for checked baggage.
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* Please ensure to check the official website of Garuda Indonesia for updated and detailed information for carry-on baggage.
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Garuda Indonesia provides special meals for passengers both for religious, health or dietary reasons and special menu for children and infants. Special Meal is available at no additional cost. Make sure to submit your order at least 24 hours before your flight schedule via Contact Center 0 804 1 807 807, nearest Garuda Indonesia office, or your travel agent.
In-Flight Entertainment (IFE) is also available on most of the aircrafts for relaxation of passengers. The touch-screens are located on seatbacks or armrests. There are also cabin screens that display Airshow, a moving map system that passengers can use to check the flight progress, along with watching movies, short movies, and featured films. Newspapers and magazines are provided to all passengers on all flights of Garuda Indonesia.
Garuda Indonesia provides First Class service on 6 Boeing 777-300ERs. These have a 24-inch AVOD screen and bed-convertible seats with a touchscreen seat controller. A highly competent chef adds further value to the first class experience. first class passengers can also use the in-flight free Wi-Fi connection. Other cabin seats include Executive Class and Economy Class.
A. You can change the flight schedule on an Award Air Ticket or Upgrade Award at the cost of 20% of the total mileage. If you do not have sufficient miles left for the deduction, you cannot make the schedule change on your Award Air Ticket or Upgrade Award. You also cannot change the flight route, class, or name on the Award Air Ticket. Please contact your Garuda Indonesia Sales Office to process the schedule change on your Award Air Ticket or Upgrade Award.
A. Yes. This is one of the advantages of a GarudaMiles membership. An Award Air Ticket or Upgrade Award from your account can be given to anyone of your choice.
A. Starting May 15th, 2016, your GarudaMiles membership card will no longer be printed in physical form until you become Platinum or EC+ member. Use your GarudaMiles e-card, which is available on the Garuda Indonesia mobile app to do your GarudaMiles activities and transactions. The e-card menu can be accessed after you login in to the Garuda Indonesia mobile app, which can be downloaded in Google Play Store or iOS App Store.
GarudaMiles is the Garuda Indonesia mileage program that is available to loyal customers of the airline. Miles are earned when air tickets with Garuda Indonesia are purchased. The miles that are accumulated can be redeemed to upgrade from Economy to Business Class on selected air tickets. These miles are also transferable and can be awarded to family and friends. There are several other benefits in the mileage programs, including access to Garuda Indonesia airport lounges, priority waitlist on air ticket reservations, priority baggage handling, extra baggage allowance, special check-in counters at the airport, and more.
Garuda Indonesia advises passengers to check in at the airport at least 1 hour before departure time for domestic departure and 2 hours before departure time for international departure; however, it is even better to arrive at the airport earlier than expected. Mobile check-in, online check-in, kiosk check-in and counter check-in are all available.