GOL Airlines

GOL Airlines offers four fare categories, catering to diverse travel preferences:

1.MAX:
・Flexibility: Free cancellations or changes, 95% refundable.
Inclusions: Free priority check-in, boarding, and seat selection.
・No-Show Fee: None.
2.PLUS:
・Flexibility: Changes/cancellations allowed with a fee of R$370 or 100% of the fare (whichever is lower).
・Refund: 40% of the remaining ticket value.
No-Show Fee: R$470.
3.LIGHT:
・Flexibility: Changes/cancellations incur a fee of R$400 or 100% of the fare.
・Refund: Non-refundable.
・No-Show Fee: R$500.
4.PROMO:
・Flexibility: No changes or cancellations allowed.
・Refund: Non-refundable.
・No-Show Fee: Full ticket price forfeited.

・Checked baggage fees depend on the fare type:
・PROMO and LIGHT: No checked baggage included.
・PLUS and MAX: Checked baggage is included (specific allowances depend on the route).
・Carry-on baggage up to 10 kg is complimentary for all fare types.

Yes, services like seat selection, additional baggage, and priority boarding can be added to any fare type for an extra fee.

GOL offers two main seating options:

1.GOL+ Conforto:
・Features:
・10 cm extra legroom.
・50% more recline.
・Exclusive overhead bin space.
・Priority boarding and check-in.
・Ideal For: Travelers seeking added comfort without paying for premium cabins.
・Availability: Located at the front of the cabin and near exit rows.
2.Standard Economy:
・Features:
・30–32 inches of seat pitch.
・Recline suitable for short to medium-haul flights.
・Complimentary snacks and beverages.
・Ideal For: Budget-conscious travelers.

・Diamond Smiles Members: Free access to GOL+ Conforto seats.
・Gold Smiles Members: 50% discount on GOL+ Conforto seats.

Smiles is GOL Airlines’ frequent flyer program, allowing travelers to earn and redeem miles on flights and partner services.

1.Earning Miles:
・Flights: Earn miles based on fare type and route.
・Partners: Earn miles through hotel stays, car rentals, and shopping partners.
・Credit Card: Co-branded cards provide additional earning opportunities.
2.Redeeming Miles:
・Flights: Redeem miles for GOL and partner airline flights.
・Non-Flight Rewards: Redeem for hotel stays, Uber credits, and more.

1.Silver:
・Priority boarding and check-in.
・Bonus miles on flights.
2.Gold:
・Lounge access.
・Extended miles validity.
3.Diamond:
・Complimentary companion tickets.
・Free GOL+ Conforto seats and priority upgrades.

Yes, Smiles members can pool miles through the family-sharing feature, making it easier to accumulate and redeem miles collectively.

GOL frequently offers promotions, including bonus miles for bookings and discounted redemptions on specific routes.

GOL Airlines offers free snacks and drinks. In-flight meals are charged, but the menu varies depending on the flight time. They offer a nutritionally balanced menu, but they do not offer menus specifically for vegetarians or vegans, nor do they offer special meals.

GOL Airlines premium lounges are located at São Paulo and Rio de Janeiro airports. In São Paulo, they are located in the west of Domestic Terminal 2 and the east of International Terminal 2. In Rio de Janeiro, they are located on the 2nd and 3rd floors of the International Terminal, on the South Pier.

You can cancel, but the cancellation policy and refund fee will vary depending on the class.

GOL Airlines allows you to reserve an extra seat for larger passengers or to carry large musical instruments, etc. There is no boarding fee for adding a seat, but an additional seat fee will be charged.