Customer Support
Manage Reservation(s)
Customer Support
Manage Reservation(s)
Hainan Airlines
Airline | Hainan Airlines | Major Routes | Beijing, Xi'an, Shanghai, Taiyuan, Tianjin, Sanya, Urumqi |
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Official Site | https://www.hainanairlines.com/ | Check-In Counter | Heathrow Airport Terminal 3, Frankfurt Airport Terminal 2 |
Year Established | 1989 | Main Destinations | Beijing, Xi'an, Shanghai, Taiyuan, Tianjin, Sanya, Urumqi |
Alliance | - | ||
Frequent Flyer Program | Fortune Wings Club |
These are the standard regulations for Economy Class. For the latest information, please refer to the official Hainan Airlines website.
Size | Sum of length, width, and height should not exceed 16 x 24 x 39 in/40 x 60 x 100 cm |
Weight | Up to 20 kg per piece |
Number | 2 pieces |
These are the standard regulations for Economy Class. For the latest information, please refer to the official Hainan Airlines website.
Size | Within 55 cm x 40 cm x 20 cm (21.6 in x 15.7 in x 7.8 in) |
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Weight | Up to 5 kg (11 lbs) |
Number | 1 piece |
In-flight meals are prepared by chefs with experience in five-star hotels, and you can choose from the finest menus, including Western cuisine and healthy steamed dishes. We also offer the finest wines, so you can enjoy a luxurious trip.
All 105 seats on board are reclined and feature a 32 inch seat width, which is wider than standard. For added comfort, blankets and pillows are provided on the seat backs.
Hainan Airlines offers multiple fare classes within each cabin:
・First Class: Includes fully flexible, discounted, and promotional fares.
・Business Class: Features flexible and discounted options with varying restrictions.
・Economy Class: Offers Flexible Economy (more flexibility for changes and cancellations) and Discounted Economy (lower cost but higher restrictions).
Yes, passengers can purchase services such as:
・Seat Selection: Free or for a fee depending on the fare type.
・In-flight Upgrades: Options for premium dining and additional baggage.
・First Class: Spacious suites with fully flat beds, privacy features, gourmet dining, and premium amenities.
・Business Class: Lie-flat seats with a pitch of 60–78 inches, priority services, and multi-course meals.
・Super Economy Class: Enhanced comfort with a pitch of 34–36 inches and upgraded meal options.
・Economy Class: Standard seating with a pitch of 30–32 inches, basic reclining, and complimentary meals.
All classes include in-flight entertainment, power outlets, and personal storage. Wi-Fi is available on select aircraft.
Fortune Wings Club is Hainan Airlines’ frequent flyer program. Passengers earn miles through:
・Flights with Hainan Airlines or partner airlines.
・Hotel stays, car rentals, shopping, and dining with program partners.
・Credit card purchases linked to the Fortune Wings program.
Miles can be redeemed for:
・Free flights and upgrades on Hainan Airlines or partner airlines.
・Hotel stays, car rentals, and shopping vouchers.
・Unique experiences and retail items, depending on available partnerships.
・Member: Basic level with standard earning and redemption benefits.
・Silver: Includes priority check-in and boarding, plus extra baggage allowance.
・Gold: Adds lounge access and increased mileage earning rates.
・Platinum: Top-tier with complimentary upgrades and exclusive promotions.
Yes, Hainan Airlines frequently offers promotions, including bonus miles for specific flights, seasonal campaigns, and special events.
Amenities include:
・In-flight entertainment with movies, music, and games.
・Complimentary meals tailored to route and duration.
・Pillows and blankets for comfort on long-haul flights.
Members can manage their accounts, track miles, and explore redemption options through Hainan Airlines’ website or mobile app.
Hainan Airlines' planes include the Boeing 737-800 and Airbus A330-200.
Hainan Airlines is a Chinese airline based at Haikou Meilan International Airport.
Yes, they have special meals for children. Child meal requests should generally be made at least 24 hours before the flight.