HK Express Air ロゴ

Hong Kong Express

Hong Kong Express

Hong Kong Express

HK Express Air Departure Budget Airfares

  • Phuket (Phuket International Airport)
  • Hong Kong (Hong Kong International Airport)
  • Tokyo (Haneda Airport)
  • Tokyo (Narita International Airport)
  • Nagoya (Chubu Centrair International Airport)
  • Fukuoka (Fukuoka Airport)
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Hong Kong Express - Reviews

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Hong Kong Express - Information

Airline Hong Kong Express Major Routes Hong Kong, Kunming, Ningbo, Wuxi, Hwangsan, Haneda
Official Site https://www.hkexpress.com/en-us/ Check-In Counter Bangkok Suvarnabhumi Airport (BKK) Main Terminal , Taipei Taoyuan International Airport (TPE)Terminal 1
Year Established 2004 Main Destinations Hong Kong, Kunming, Ningbo, Wuxi, Hwangsan, Euncheon, Lanzhou, Seoul, Busan , Jeju , Taichung , Puket , Chiang Mai , Narita , Haneda
Alliance None
Frequent Flyer Program None

Hong Kong Express - Overview

1About Hong Kong Express Airways International

Hong Kong Express Airways International, a low-cost carrier based in Hong Kong, was founded in 2004 . The airline quickly gained popularity for its affordable fares and convenient flight schedules. Over the years, Hong Kong Express Airways International has expanded its network, connecting Hong Kong to various destinations in Asia. With its focus on providing accessible and affordable travel options, the airline has become a preferred choice for many travelers seeking budget-friendly flights.

2High-Quality Hospitality at Low Prices

Hong Kong Express prioritizes safety as its top priority, even with its low-cost offerings. Utilizing state-of-the-art Airbus A320 aircraft, we ensure on-time, safe flights. Additionally, our spacious cabin design is complemented by friendly and efficient service from our staff, allowing you to relax and enjoy your flight. With a Japanese-language option available on our official website, you can use our services with confidence. A unique feature of our in-flight experience is the Beijing Duck, a signature Chinese dish offered as part of our meal service.

Hong Kong Express - Checked Baggage / Cabin Baggage

Checked Baggage

This is the fee for the Max Fare. For detailed information, please refer to their official website.

受託手荷物について

Size Total dimensions (L + W + H) must not exceed 158cm
Weight 1 piece of checked baggage up to 32kg
Number 1 baggage

Cabin Baggage

This is the fee for the Max Fare. For detailed information, please refer to their official website.

機内持ち込み手荷物について

Size Within 40cm (L) x 25cm (W) x 20cm (H)
Weight Up to 7kg
Number 1 baggage

Hong Kong Express - In-flight Services

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In-flight dining

We offer in-flight meals and drinks, including alcoholic beverages, for a fee. Please enjoy authentic Hong Kong and Asian cuisine. The menu is also available in Japanese, so please rest assured.

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To satisfy everyone

If you require assistance, such as if you are using a wheelchair or traveling with a child, please let us know in advance. Our staff will do their best to assist you both at the airport and on board the aircraft to ensure a smooth trip.

Hong Kong Express - Frequently Asked Questions

Can I cancel my flight?

Because Hong Kong Express Airways offers low prices, they do not offer refunds if you cancel your flight. Not only the fare, but also the surcharges are non-refundable. However, only airport taxes and processing fees are refundable.

If I make a mistake when entering my name, can I correct it?

The name you enter should be the same as the name on your passport, but if you have made a spelling mistake or put your first and last name in the wrong order, you can call Hong Kong Express Airways to correct it. However, there will be a processing fee for name correction.

Can I change my destination?

Once a reservation is made, neither the departure point nor the destination can be changed.

Can I give my ticket to someone else?

Air tickets are non-transferable.

What fare options does HK Express offer?

HK Express provides four fare types to suit different travel needs:

・Ultra Lite: This fare offers minimal flexibility, without seat selection options​
・Lite: this fare is best for short trips where packing light is preferred​
・Essential: This option is popular with travelers who need some baggage but don't require the full flexibility of higher-tier fares​
・Max: This fare is ideal for travelers wanting all-inclusive benefits with the most flexibility​

What are the baggage allowances for different fare types?

・Ultra Lite: It includes only a small personal item up to 7kg, fitting under the seat.
・Lite: Includes one small personal item (7kg) plus an additional carry-on bag.
・Essential: This mid-tier fare includes a personal item, carry-on bag, and one checked bag up to 20kg.
・Max: the most comprehensive, including one personal item, one carry-on, and a 32kg checked bag.

What seat options are available on HK Express flights?

Comfort Seats: These seats are located in the front rows and emergency exit rows, offering extra legroom and a more comfortable travel experience.
Upfront Seats: Located in the front of the aircraft, these seats provide easy disembarkation.
Standard Seats: These are the standard economy class seats available on Hong Kong Express Airways International flights.

Are there any specific policies for seat reservations?

・Children aged 2–11 can reserve seats for free until 31 December 2024.
・Passengers seated in emergency exit rows must meet specific requirements, such as being physically and mentally able to assist in an emergency.

Does HK Express have a frequent flyer program?

HK Express does not have a dedicated mileage program. However, it may collaborate with loyalty programs of partner airlines or alliances. For details, it is recommended to visit their official website or contact customer service.

Can I earn miles with partner airlines through HK Express?

If HK Express is part of a loyalty program, you may be able to earn miles by flying with them and their partners. These miles can potentially be redeemed for flights, upgrades, or merchandise.

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