Customer Support
Manage Reservation(s)
Customer Support
Manage Reservation(s)
Please review the following in its entirety before you proceed to make a flight reservation.
If you encounter any issues or have any queries when making your flight reservation, please contact us via email or call us at +81-3-5224-8841.
・Flights are code-sharing for some sectors and aircraft, crews, including in-flight services are provided in the standard of the code-sharing flights
Code-sharing flights include Solaseed Air, Air Do, Japan Transocean Air, etc
Please contact us for further details
・Children (age 8 years and below) must always be accompanied by an Adult
・Children (age 2 years and above) are required to purchase an air ticket when flying on Jetstar, Peach Aviation and Spring Airlines Japan
(An infant fare is chargeable for infants below the age of 2 when traveling on Jetstar and Spring Airlines Japan)
Seat Availabilities
○:Vacant Seat(s) Available △:Limited Seats
*When there are no displays, it will either mean there are no available seats or no available fares
Airline Overview
Handling Fee
[Important] A handling fee incurs for each booking, and this handling fee differs from the handling charges of the airlines
・The handling fee for each one-way air ticket for the following airlines are included in the displayed fares
ANA・JAL(JAC、JTA、RAC) | JPY3,000 |
SNA・SFJ・ADO・FDA・IBX・ORC・AMX | JPY3,000 |
SKY | JPY3,000 |
JETSTAR | JPY4,000 |
PEACH | JPY4,000 |
SPRING JAPAN | JPY4,000 |
・Shareholder's Preferential Tickets
The purchase price and handling fee of the Shareholder's Discount Tickets for each one-way air ticket for the following
airlines will be added at to the total airfares.
ANA | JPY5,000 |
JAL | JPY10 |
SFJ | JPY5,000 |
Transit/Connecting Flight Time
・JAL(JAL・JAC・JTA・RAC・AMX)
Please refer to the URL below for detailed information.
http://www.jal.co.jp/en/dom/boarding/onto/
* Transit/connecting flights on Peach Aviation, Jetstar and Spring Airlines Japan vary with each different airline provisions,
please check separately
・ANA(ADO・SNA・SFJ・IBX・ORC)
Please refer to the URL below for detailed information.
https://www.ana.co.jp/wws/japan/e/local/domestic/prepare/checkin/transit.html
* Transit/connecting flights on Peach Aviation, Jetstar and Spring Airlines Japan vary with each different airline provisions,
please check separately
* SFJ (StarFlyer) departs from different terminals from Haneda Airport depending on your flight route
For Haneda to Kita Kyushu routes, flights depart from Terminal 1 of Haneda Airport
For Haneda to Fukuoka routes, Haneda to Kansai routes and Haneda to Yamaguchi Ube routes, flights depart from Terminal 2 of Haneda Airport
・SKY(Skymark Airlines)
Please refer to the URL below for detailed information.
http://www.skymark.co.jp/en/res_boarding/
* Transit/connecting flights on Peach Aviation, Jetstar and Spring Airlines Japan vary with each different airline provisions,
please check separately
・FDA(Fuji Dream Airlines)
Please refer to the URL below for detailed information.
http://www.fujidream.co.jp/checkin/transit.html
* Transit/connecting flights on Peach Aviation, Jetstar and Spring Airlines Japan vary with each different airline provisions,
please check separately
・Peach(Peach Aviation)
Please refer to the URL below for detailed information.
http://www.flypeach.com/pc/en/lm/faq
(FAQs page)
* The Minimum Connection Time is 120 minutes for transit flights
* Please note that our company shall not be held responsible and/or compensate if flight times are changed and/or
if flights are canceled, or the like
・Jetstar(Jetstar Airways)
Please refer to the URL below for detailed information.
http://www.jetstar.com/jp/en/help#U-Connection
(FAQs page)
* The Minimum Connection Time is 120 minutes for transit flights
* Please note that our company shall not be held responsible and/or compensate if flight times are changed and/or
if flights are canceled, or the like
・SpringJapan(Spring Airlines Japan)
Please refer to the URL below for detailed information.
http://ask.ch.com/jp#a17
(FAQs page)
* Spring Airlines Japan does not have any regulations on time limitation for connecting flights (Passengers are required to check the time allowance for the flight they are connecting to)
* The Minimum Connection Time is 120 minutes for transit flights
* Please note that our company shall not be held responsible and/or compensate if flight times are changed and/or
if flights are canceled, or the like
Other Fees/Charges
・Taxes and fees vary based on the departure airport
The following passenger departure fees will be added to your booking fares
New ChitoseAirport | Adult JPY370 | /Child JPY180 | ||
SendaiAirport | Adult JPY290 | /Child JPY150 | ||
Haneda Airport | Adult JPY450 | /Child JPY220 | ||
Narita Airport | Terminals 1 & 2 | Adult JPY450 | /Child JPY220 | (ANA / JAL / IBX / SKY) |
Terminal 3 | Adult JPY390 | /Child JPY190 | (PEACH / JETSTAR / SPRING JAPAN) | |
Chubu Centrair International Airport | Terminal 1 | Adult JPY440 | /Child JPY220 | (ANA / JAL / SKY / ADO / SFJ / SNA / IBX) |
Terminal 2 | Adult JPY380 | /Child JPY190 | (JETSTAR) | |
ItamiAirport | Adult JPY260 | /Child JPY130 | ||
Kansai International Airport | Terminal 1 | Adult JPY560 | /Child JPY280 | |
Terminal 2 | Departure JPY420 | Arrival JPY370 | (PEACH) | |
Kitakyushu Airport | Adult JPY100 | /Child JPY50 | ||
Fukuoka Airport | Adult JPY110 | /Child JPY50 | ||
Naha Airport | Adult JPY240 | /Child JPY120 | ||
ShimojishimaAirport | Adult JPY550 | /Child JPY550 |
Other Information
・Reservation changes to other flights without changes in flight routes can be made when the applicable fare rules
do not restrict such changes
・All air tickets are subject to full restrictions except fares displayed in the “Changeable” column