ITA Airways

Business cheap, because cheap just isn't good enough.

I flew Alitalia from Japan to Brazil via Italy and back.
On the way to Italy, Japanese CA and uncle Italian CA were very polite and thought I would have a nice trip.
From Japan to Italy was good.
When going from Italy to Brazil, it was the worst.
When I tried to tell them with gestures, they didn't try to understand me "I don't know, I don't know, I don't know"and then they ignored me and walked away as soon as they saw my face.
When I asked him if he wanted beef or pasta, he just said, "Oh! I was told that I should choose beef or pasta, but the reply was, "Oh!
On the way back to Italy from Brazil, the juice was not cold and the yogurt was room temperature.
When I asked if I could eat a cookie with gestures, the CAs were talking to each other and didn't even look at me.
When I asked the Alitalia marker for the boarding gate after arriving in Rome, he was talking too fast and didn't know what he was talking about.
He spoke too fast and I couldn't understand what he was saying.
When I asked him to speak slowly, he got angry and spoke very fast twice and then ignored me.
When I was returning to Japan from Rome, the seat light was not facing the right way, so I tried to ask him how to fix it.
I tried to ask how to fix it.
The Italian CA did not try to understand what I was trying to say and finally turned his back and walked away while I was explaining with gestures.
After that, I asked the Japanese CA and he did it.
But his voice was so low that I couldn't hear him.
If you don't expect a good trip and only care about short transit time and price, this is the place to go.
But if you don't expect a good trip and only care about short transit and price, this is the place to go.

Lost luggage‼️

The outbound flight was scheduled to go to Rome via Milan, but because the flight to Milan was delayed, we were able to catch a direct flight to Rome. We were lucky.

The food on board was not good.
Also, one of the panels came off even though it was a brand new suitcase, and I had to pick up my luggage once in Tokyo even though I was going back to Osaka.
I would like you to at least send it to Osaka.

The food is bland.
Cabin attendants are clerical.
Too different from code-share flights with Korean Air.

It was reasonably priced and booking online was smooth.

We couldn't leave on time, the seats were too small, and on top of that we couldn't recline.

I went to the airport less than an hour before boarding, but they just told me I was too late and wouldn't let me on the plane. It was the worst experience I have ever had in a foreign country and I didn't understand the language!

It was very cheap so I had to put up with it, but it is just too uncomfortable. Can't charge my cell phone. The in-flight monitor is too old. The food was also disappointing. But we were able to carry a lot of baggage and suitcases (arrived safely) and the crew did a great job.