Customer Support
Manage Reservation(s)
Customer Support
Manage Reservation(s)
JAPAN AIRLINES
2025-02-27 2025-03-05
2025-03-12 2025-03-19
2025-01-20 2025-01-27
2025-02-24 2025-09-15
2025-01-27 2025-02-25
2025-01-31 2025-02-10
2025-03-11 2025-12-17
2025-04-04 2025-04-10
2025-03-26 2025-04-04
2025-01-22 2025-01-29
Airline | JAPAN AIRLINES | Major Routes | New York, Los Angeles, Honolulu, etc. |
---|---|---|---|
Official Site | https://www.jal.co.jp/jp/en/?city=TYO | Check-In Counter | Los Angeles International Airport (LAX) - Tom Bradley International Terminal (TBIT) John F. Kennedy International Airport (JFK) - Terminal 8 |
Year Established | 1951 | Main Destinations | New York, Los Angeles, Honolulu, London, Frankfurt, Copenhagen, Athens, Rome, Helsinki, Moscow, Budapest, Stockholm, Dubai, São Paulo, Phnom Penh, Vancouver, Beijing, Tianjin, Seoul, Jakarta, Kuala Lumpur, Sydney, etc. |
Alliance | Oneworld Alliance | ||
Frequent Flyer Program | JAL MILAGE BANK |
Planning your dream trip to Japan? Look no further than Japan Airlines (JAL), a renowned carrier with a rich history of providing exceptional service and comfort. Founded in 1951, JAL has grown to become one of the world's leading airlines, connecting travelers to destinations across Asia and beyond from its main hubs at Tokyo's Narita and Haneda airports. With a strong focus on passenger satisfaction, JAL has built a reputation for punctuality, in-flight amenities, and authentic Japanese hospitality.
As a member of the global airline alliance "Oneworld Alliance," it conducts code-sharing with multiple partner airlines globally. It also contributes to the SDGs and the environment, and has the slogan "Extending our wings to deeper connections" to provide comfortable air travel. Its history and extensive track record make it popular with passengers who value service and peace of mind.
Japan Airlines (JAL) is renowned for its meticulous and comprehensive services. In 2012, the airline set a new goal to provide "superior quality across all classes." Initiatives such as revamped seating, upgraded in-flight meals, and the introduction of in-flight internet services have earned high praise, placing JAL among the top-ranked airlines for international customer satisfaction, as reported by industry publications.
Far from resting on its laurels, JAL is committed to becoming "the most chosen airline in the world." By embracing Japan's spirit of hospitality and sensitivity, the airline has pledged to continue introducing innovative products and services.
JAL has also focused on one of the key missions of a transportation provider: punctual operations. As a result, in 2015, JAL was recognized as the world’s leader in on-time arrival performance by the U.S.-based FlightStats. Combining exceptional service and a stellar track record, JAL continues to grow as one of the world’s leading airlines.
【United States of America】Lowest Airfares for Flights Departing in January 2025
Best Airfares by Japan Airlines! Top Routes of the Month!
Click on the city name(s) to display the lowest fare(s) calendar
Los Angeles International Airport
Matsuyama (USD725〜) Miyazaki (USD633〜) Nagoya (USD1,073〜) Taipei (USD4,891〜)
Newark Liberty International Airport
Nagoya (USD1,110〜)
Nagoya (USD1,178〜)
Checked baggage up to a total of 20kg (45kg for First Class) can be checked in free of charge, with no limit on the number of pieces.
For baggage exceeding 20kg, an excess fee can be paid to check in up to 100kg per person (or 45kg, depending on the aircraft). However, the weight of each piece must not exceed 32kg.
Size | Total dimensions within 203cm. |
Weight | Up to 23kg per item. |
Number | Up to 2 pieces free of charge. |
You are allowed to bring one personal item and one piece of carry-on baggage onboard.
The size of the carry-on baggage varies depending on the seat capacity of the aircraft. Each dimension must be within the specified limits, and the total dimensions of the three sides must be either within 115cm or 100cm. The total weight of the two items must not exceed 10kg.
Size (for aircraft with 100 or more seats) | Total dimensions within 115cm (each side within 25cm × 55cm × 40cm). |
---|---|
Size (for aircraft with fewer than 100 seats) | Total dimensions within 100cm (each side within 20cm × 45cm × 35cm). |
Weight | With a combined total weight of up to 10kg. |
Number | One personal item and one carry-on baggage item. |
JAL provides free drinks at all seats on domestic flights while taking measures to prevent infection. Cabin attendants serve drinks such as cold green tea, apple juice, Sky Time, softdrinks, coffee, and consommé soup. There are also drinks that are only available in first class.
Passengers can check their e-mail, update SNS, and browse websites with a WiFi-capable PC or smartphone.
A variety of video genres are available. Children and adults alike can enjoy our range of in-flight entertainment.
The pocket in front of your seat also contains JAL's exclusive shopping information magazine, "JAL SHOP." JAL SHOP offers a lineup of JAL-exclusive items, including original bags, hats, and business goods that are easy to use when traveling, as well as accessories, cosmetics, and everyday useful items. If you see something you like, feel free to ask a flight attendant. They will bring the product to your seat, so you can take your time to check it out and make a purchase. Gift wrapping is available, so it's also recommended as a gift. If you pay with your JAL card, you will receive a 10% discount and you will also earn double miles, making it a great deal.
If your ticket is changeable, you can make the change via our call center. If your ticket is not changeable, please cancel it and purchase a new ticket.
If you would like to change to another flight, you can do so at the JAL airport counter or JAL reservation center. There is no need to do anything with us if you change your flight.
If your stroller is collapsible, you can bring it on board when folded. If your stroller is too large to be brought on board, you can check it in as checked baggage. There is no charge.
By using JAL's " Pet and Travel Service ", you can leave small animals such as dogs, cats, small birds, rabbits, and hamsters and have them safely transported to the destination. Pet crates are also available for rental. We also recommend using "JAL Pet Family".
Although it depends on the airport and the operating airline, if you are transferring between JAL Group flights, it will take at least 20 to 30 minutes. For details, please check the Transfer Information (JAL official website) .
You can register your miles when you check in at the airport, and if you are already a member of JAL Mileage Bank, you can register your miles retroactively up to six months after boarding.
JAL offers three types of Economy fares to suit various travel needs:
・Economy Saver: Affordable with basic services but limited flexibility for changes and refunds.
・Economy Flex: Offers the most flexibility, including free seat selection and easy booking changes.
The Japan Explorer Pass is a special fare program that offers affordable domestic flights within Japan, making it easier to explore multiple destinations across the country.
Economy Class seats offer:
・Comfortable design with adjustable recline.
・Personal entertainment screens with a variety of content, plus USB ports for device charging.
Premium Economy provides:
・Extra comfort with more legroom and wider seats.
・Additional features like leg rests, footrests, and priority boarding.
You can earn JMB Miles through:
・Flights with JAL and partner airlines such as American Airlines and Cathay Pacific.
・Hotel stays at JAL partner chains and everyday purchases using a JMB credit card.
JMB Miles can be redeemed for:
・Free flights with JAL and its partners.
・Seat upgrades to a higher travel class for added comfort.