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|Airline Name||Jeju Air||Major Routes||Jeju International Airport to/from Gimhae International Airport, Incheon International Airport, Antonio B. Won Pat International, Hong Kong International Airport, Taiwan Taoyuan International Airport etc.|
|Official Site||http://www.jejuair.net/jejuair/en/main.do||Check-In Counter||
|Year Established||2005||Main Destinations||Jeju, Seoul, Busan, Cheongju, Narita, Kansai, Nagoya, Fukuoka, Taipei, Qingdao, Hong Kong, Cebu, Guam, Saipan, etc.|
|Frequent Flyer Program||JJ Club|
Jeju Air is the first low cost airline in Korea and the airline was founded by Jeju Island and the Aekyung Group in 2005. In 2016, Jeju Air joined the Value Alliance, which is the world’s first pan-regional LCC alliance that is comprised of eight Asia Pacific big airlines. Jeju Air has 28 fleets and provides services to over 30 destinations. As well, Jeju Air has 41 routes over the Asia Pacific area. Jeju Air is currently offering scheduled domestic services to Jeju Island, Seoul, and outside of Korea. Jeju Air is the opening member of Value Alliance. Moreover, Jeju Air proudly represents the fastest growing airline in Korea and serves as a model to other airlines.
* Please check the official page of Jeju Air for the provision of checked baggage.
* Please check the official page of Jeju Air for the provision of carry-on baggage
Jeju Air offers the best on board services to its air ticket buyers. Passengers can order meals in advance, book seats additional seats nearby, choose their seats, buy more comfortable seats, access in-flight shopping, and browse sports memberships. Jeju Air’s seat service allows air ticket passengers to choose their preferred seat while booking their flight. Air ticket buyers may pay between $10-$30 for Jeju Air’s seat service depending on the flight duration. Jeju Air also allows air ticket buyers to purchase empty seats around their seat for additional comfort and for more space around them.
Air ticket buyers who order meals in advance may choose from the following meals: Pilot Meal, Stewardess Meal, Misubi, Fried Chicken and Bear, Seafood and White wine, Steak and Red wine, and Bulgogi. Jeju Air also offers a special menu which consists of the following: low calorie meals, kids pack, picnic packs, chicken and red curry, and chicken and red rice.
My flight with Jeju Air was from Seoul to Busan. Their air tickets are cheaper than most of the competition, and they still offer free water and very kind service, which honestly surprised me. The flight attendants were friendly, courteous, and did not look overworked. The Jeju Air flight attendants always smiled. As it is a low cost airline, the plane is little older, but still in perfect shape. The inside was kept clean, fresh, and in good condition. I booked an exit seat to have the most room.
A. To book a domestic flight, please follow the simple steps below:
1. Go to the Jeju Air web page and search for the Flight Number, timing, and the destination.
2. Send an email to firstname.lastname@example.org with you Flight Number, timing, and the destination.
3. Jeju Air will send you a reply with a reservation number.
4. Reply to the email with your method of payment and the numbers of your card. If you would rather call Jeju Air customer support, you can reach them at +82 1599 1500.
A. Jeju Air will offer air ticket refunds, only with a few limitations. If an air ticket cancellation request is made on the same day as the date of payment, there will be no fee. For air tickets that were not purchased from the website, please contact our Reservation Center or Airport Counter during working hours for assistance.
The Jeju Air mileage program for air ticket purchasers is called Refresh Point. Air ticket purchasers who join Jeju Air’s Refresh Point mileage program receive 100 points for free. Jeju Air also awards free points for every third and eleventh flight after the first flight with the Refresh Point mileage program. With this program, Jeju Air offers its air ticket buyers interesting benefits. Through the Refresh Point mileage program, members have the ability to give their points to relatives and friends. Members are also able to buy additional points. One of the most interesting benefits for air ticket buyers of Jeju Air is that the mileage program, Refresh Point, allows you to reassign previously reserved seats with points.
Air ticket buyers of Jeju Air are able to check in over the website or directly in one of their offices. Jeju Air also offers its air ticket buyers the option to check in via their Android/iOS app, thus allowing passengers to check in using their smartphones from anywhere with an internet connection. Air ticket buyers should arrive at the airport about 40 minutes prior to departure for domestic flights and about 2 hours before departure for international flights. The boarding process ends 20 minutes before departure for air ticket buyers on domestic flights. The boarding process for international flights ends 1 hour before departure.