Jetstar Airways ロゴ

Jetstar Airways

Jetstar Airways

Jetstar Airways

Jetstar Airways Departure Budget Airfares

  • Sapporo (Shin-Chitose Airport (Sapporo))
  • Tokyo (Narita International Airport)
  • Nagoya (Chubu Centrair International Airport)
  • Osaka (Kansai International Airport)
  • Fukuoka (Fukuoka Airport)
  • Okinawa (Naha Airport)
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Jetstar Airways - Reviews

Jetstar Airways - Photo Uploads

Jetstar Airways- Information

Airline Jetstar Airways Major Routes Melbourne Airport to Singapore Changi International Airport, Suvarnabhumi International Airport, Auckland Airport, Denpasar International Airport
Official Site Check-In Counter


Year Established 2004 Main Destinations Singapore, Bangkok, Ho Chi Minh City, Honolulu, Christchurch.


Frequent Flyer Program Qantas Frequent Flyer

Jetstar Airways - Overview

1About Jetstar

Established in 2003, Jetstar Airways was launched by Qantas as a low-cost subsidiary to compete with other low-cost airlines in Australia. Jetstar is headquartered in Melbourne and maintains its primary hub at Melbourne Airport, from which it operates flights all over Australia and abroad. Jetstar also operates flights out of five secondary hubs in Auckland Airport, Brisbane Airport, Sydney Airport, Gold Coast Airport, and Cairns Airport.

2Sister airlines of Jetstar

Jetstar has sister companies under the Jetstar Airways brand, namely Jetstar Asia, Jetstar Pacific Airlines and Jetstar Japan, all of which are partially owned by Qantas. Jetstar Airways has been a member of the Oneworld alliance since 2011.

Jetstar Airways - Checked Baggage / Cabin Baggage

Checked Baggage

Checked baggage is not included in basic fares for Jetstar - if you need to check in luggage make sure to add this option while booking, it's more expensive to add later. Jetstar allows passengers to add checked luggage from 15kg to 40kg to their tickets for an additional charge.


Cabin Baggage

Jetstar has a weight limit of 7kg/15lbs for carry-on baggage. Each passenger is allowed one bag per person. Note that Jetstar are normally quite strict with their carry-on baggage policy, if your cabin baggage weighs over 7kg you may have to pay an additional fee.


Jetstar Airways- Inflight Services


Economy Starter

Jetstar offers in-flight food and drinks to passengers, either for an extra fee or included in the ticket price, depending on your fare type. Passengers flying on Economy Starter can pre-book meals and in-flight entertainment for a fee on top of their original ticket price. In-flight food and entertainment is complimentary for those holding a ticket with Economy Starter Plus or Starter Max Bundles.


Business Class

Jetstar offers Business Class on select routes for those wanting more comfortable seating and extra legroom. Extras such as amenity kits and blankets are also usually provided free of charge for those flying in Business Class with Jetstar along with meals and drinks served on the flight.


Club Jetstar

Jetstar offer their Club Jetstar service, allowing customers early access of discounted tickets and discounted rates of baggage and other services. To join Club Jetstar you'll need to pay an annual membership fee of 55 AUD.

Jetstar Airways- Frequently Asked Questions

How do I pay for my meals on-board?

Most Jetstar flights only accept debit and credit cards as payment for on-board purchases. Some flights however, also accept cash payments. For more information for your payment options, you can check with Jetstar’s customer service hotline prior to your flight. You may also opt to pre-pay for your meals and in-flight entertainment when you book your ticket.

Are there any fees I need to pay for rebooking or refunding my ticket?

Yes. Applicable fees and charges will apply depending on the route and ticket class that the passenger is holding. For more details for the applicable fees and charges, you may log on to the Jetstar website. Once on the website, look for the fare rules link. Here, you may review the applicable rules, fees, and restrictions stated on the ticket or ticket bundle.

ico-campaign-titleJetstar Airways- Mileage


Jetstar Mileage Program

While Jetstar itself does not have a frequent flyer or mileage program, passengers with Jetstar can sign up for membership of the Qantas Frequent Flyer program to earn points and miles for tickets used on select fare types. Qantas Frequent Flyer is free for most people apart from residents of Australia and New Zealand who must pay a sign-up fee to use the service.

ico-campaign-titleJetstar Airways- Check-In Procedures


Online check-in

Jetstar allows passengers to check-in online from 24 hours up to one hour before the flight for domestic flights and up to two hours before the flight time for international flights. Passengers can also pre-select seats, which requires an additional fee for Economy Starter fares.


Check-in at airport

Passengers checking in at the airport are advised to do so at least 3 hours prior to the flight with their ticket and valid travel documents on hand.

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