Customer Support
Manage Reservation(s)
Customer Support
Manage Reservation(s)
Jetstar
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Airline | Jetstar | Major Routes | Tokyo (Narita) to Manila, Philippines、Nagoya (Chubu) to Manila, Philippines、Tokyo (Narita) to Shanghai (Pudong), China、Tokyo (Narita) to Taipei (Taoyuan), Taiwan |
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Official Site | https://www.jetstar.com/us/en/home?adults=1&children=0&flexible=1&flight-type=2&infants=0&origin=HNL&tab=1 | Check-In Counter | Narita International Airport (NRT), Tokyo: Terminal 3, Level 2、Kansai International Airport (KIX), Osaka:Terminal 1, Level 4 |
Year Established | 2011 | Main Destinations | Hong Kong, Osaka/Kansai, Sapporo/New Chitose, Fukuoka, Oita, Kumamoto, Okinawa/Naha, Kagoshima, Takamatsu, etc. |
Alliance | - | ||
Frequent Flyer Program | - |
Jetstar Japan Airlines is a low-cost carrier (LCC) under the Jetstar Group, providing domestic and international services based at Tokyo Narita Airport. Established in 2011, it was founded through investments from the Qantas Group, Japan Airlines, and Mitsubishi Corporation. In 2012, Tokyo Century Leasing Corporation also joined as an investor.
Since commencing operations in 2012, the airline surpassed 7 million cumulative passengers within three and a half years, achieving the fastest growth among Japanese LCCs.
In 2013, all flights became codeshare flights with Japan Airlines. From 2014, five domestic routes were codeshared with American Airlines, and as of January 2015, all routes departing from and arriving at Narita Airport became codeshare flights with Qantas Airways, ensuring seamless connections with major carriers.
Uniquely among Japanese LCCs, Jetstar Japan has established a cargo transportation division, expanding its range of services.
Jetstar Japan has adopted the innovative "Lowest Price Guarantee" policy from the Jetstar Group since its inception. If a lower fare than Jetstar Japan's is found on another airline's website, customers can call the Jetstar call center to book the flight for 10% less than the competitor’s price.
The official mascot of Jetstar Japan is Jet-kun, and the brand ambassador is actress Mirei Kiritani.
For the latest information, please check the Jetstar Japan Airlines official website.
Size | The length of one side is within 1m |
Weight | Up to 40kg (but charges apply) 20 kg (for Economy Starter Plus & Flex Plus) 30 kg (for Business and Business Max) |
Quantity | There is no limit to the number |
Please check the Jetstar Japan Airlines official website for carry-on baggage regulations.
Size | Each of the three sides must be within 56cm x 36cm x 23cm |
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Weight & Quantity | Within 7 kg (1 item, for Economy Class) Within 14 kg (2 items - max of 10kg for one item, for Business Class) |
・Starter: The most budget-friendly option, ideal for travelers seeking affordable flights. It includes only the basic flight fare.
・Flex Plus: Offers the highest flexibility, allowing fee-free booking changes, complimentary checked baggage, and priority boarding.
・Business: Includes spacious seats, priority boarding, and complimentary checked baggage for a comfortable experience.
・Business Max: Provides all the benefits of Business Class plus additional perks like in-flight meals, drinks, and exclusive lounge access on select flights.
・Economy Starter Bundles: Offers affordable seating with flexible add-on bundles like Starter Plus or Flex for additional amenities.
・Complimentary Drinks and Snacks: Available on select flights.
Wider seats with extra legroom for added comfort.
Includes priority boarding, complimentary meals, and in-flight entertainment.
・JAL Mileage Bank (JMB): Earn miles at 30% of the base fare and redeem them for award flights on Jetstar Japan, JAL, or partner airlines.
・Qantas Frequent Flyer: Earn Qantas Points on Jetstar Japan flights, redeemable for flights on Jetstar, Qantas, and partner airlines.
・Emirates Skywards: Earn and redeem Skywards Miles on Jetstar Japan and partner airlines.