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KLM Royal Dutch Airlines
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KLM Royal Dutch AirlinesInformation
| Airline | KLM Royal Dutch Airlines | Major Routes | Amsterdam, Paris, London, New York |
|---|---|---|---|
| Official Site | https://www.klm.com/ | Check-In Counter | London Heathrow Airport Terminal 4, John F. Kennedy International Airport Terminal 4 |
| Year Established | 1919 | Main Destinations | Barcelona, Berlin, Rome, Madrid, Lisbon, Vienna, Zurich, Brussels, Copenhagen, Stockholm, Oslo, Helsinki, Dublin, Manchester, Edinburgh, Geneva, Milan, Venice, Prague, Budapest, Warsaw, Athens, Istanbul, Dubai, Tokyo, Beijing, Shanghai, Hong Kong, Singapore, Bangkok, Kuala Lumpur, Jakarta, Sydney, Melbourne, Johannesburg, Cape Town, Nairobi, Lagos, Accra, Sao Paulo, Rio de Janeiro, Buenos Aires, Mexico City, Toronto, Vancouver, Los Angeles, San Francisco, Chicago, Washington D.C., Miami, Atlanta, Houston, Dallas, Boston, Seattle |
| Alliance | SkyTeam | ||
| Frequent Flyer Program | Flying Blue |
KLM Royal Dutch Airlines - Overview
1A Bridge to the Netherlands
Established in 1919, KLM Royal Dutch Airlines holds the distinction of being the world's oldest airline still operating under its original name. The acronym "KLM" stands for "Koninklijke Luchtvaart Maatschappij," which translates to "Royal Aviation Company" in Dutch. In 2004, KLM merged with Air France to form the Air France-KLM Group, with both airlines maintaining their unique brands and services while sharing resources and facilities. Together, they continue to lead the European aviation industry.
2Commitment to Excellence
KLM's dedication to punctuality and customer satisfaction has earned it numerous accolades. In 2014, the airline achieved a world-leading on-time arrival rate of 88.66%, as recognized by FlightStats. Additionally, KLM has been honored with the APEX World Class Award for four consecutive years, acknowledging its exceptional customer experience and sustainability efforts. With a workforce of approximately 32,000 employees, KLM operates over 600 flights daily, offering passengers a comfortable and reliable travel experience. The airline also engages with customers through social media platforms, providing information and support around the clock.
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KLM Royal Dutch Airlines - Checked Baggage / Cabin Baggage
Checked Baggage
Please note that these are standard allowances for Economy Class. For the most current information, please refer to KLM Royal Dutch Airlines' official website.
| Size | Sum of length, width, and height should not exceed 158 cm |
| Weight | Up to 23 kg per piece |
| Number | 1 piece included for Standard or Flex tickets; no checked baggage included for Light tickets |
Cabin Baggage
Please note that these are standard allowances for Economy Class. For the most current information, please refer to KLM Royal Dutch Airlines' official website.
| Size | Within 55 cm x 35 cm x 25 cm |
|---|---|
| Weight | Up to 12 kg |
| Number | 1 piece, plus 1 personal item |
KLM Royal Dutch AirlinesIn-flight Services
Personalized in-flight meals
On board, you can enjoy authentic cuisine prepared by top chefs, and meals for religious or health needs can also be accommodated if ordered in advance.
Great entertainment
Long-distance international flights offer a wide variety of entertainment, including new releases, movies, dramas, music, and more. There is also a service that allows you to check the entertainment content in advance using a dedicated app.
KLM Royal Dutch AirlinesFrequently Asked Questions
Does KLM provide baby food?
For kids aged 2 years and older, dinner will be a real treat! Reserve a meal box at least 24 hours before departure to make sure they get a delicious meal. The menu varies per flight but often includes a mini hamburger and fries.
For children under 2, we recommend bringing food yourself. The restrictions on bringing liquids do not apply to baby food.
I'd like to request a vegetarian meal.
You must place your order at least 24 hours before your flight. Ordering is easy on KLM.com - just select it when booking your ticket, under "My bookings" or through our Customer Service Centre.
How does KLM Royal Dutch Airlines handle pregnant women?
It is possible to fly during pregnancy. However, it is not recommended for passengers who are over 36 weeks pregnant. You should also refrain from flying within one week of giving birth. Passengers with multiple pregnancies, such as twins, should consult with their doctor. If you have experienced complications, you will need to get permission from your doctor.
What fare types does KLM offer?
KLM provides three main fare options for Economy Class and additional options for Premium Comfort and World Business Class:
・Economy Class:
Light: Budget-friendly fare, including only carry-on luggage and access to in-flight entertainment. Ideal for travelers with minimal luggage.
Standard: Includes one checked bag, seat selection, and all Light fare benefits, offering a balance between comfort and affordability.
Flex: Offers maximum flexibility, including free changes or cancellations and priority services.
・Premium Comfort: For an enhanced experience, this class includes larger seats, extra legroom, premium meals, and priority boarding.
・World Business Class: Includes fully flat seats, gourmet dining, exclusive lounge access, priority services, and increased baggage allowances.
Are there additional fees for services?
Yes, KLM may charge extra for:
・Additional baggage beyond the allowance.
・Special seat selections, such as extra legroom or front-row seats.
・Optional services, including upgrades, lounge access, or in-flight Wi-Fi.
Can I reserve an empty adjacent seat?
Yes, KLM offers options like "Empty Seat" and "My Extra Space" during online check-in, depending on availability. If the seat is needed for other passengers, KLM will refund the cost automatically.
What is the Flying Blue program?
Flying Blue is KLM’s loyalty program, offering members the ability to earn miles and unlock exclusive travel benefits.
How can I earn miles with Flying Blue?
・Flights: Earn miles on KLM, Air France, and SkyTeam partner flights.
・Hotel Stays and Car Rentals: Accumulate miles through partner services.
・Daily Purchases: Earn miles with retail partners or by using Flying Blue credit cards.
How can I use my miles?
・Redeem miles for flights, upgrades, or extra services like baggage and lounge access.
・Use miles for online shopping, experiences, or donate to charities.
・Transfer miles to another Flying Blue member.
Do Flying Blue miles expire?
Miles expire after 24 months of inactivity. To keep them active, simply earn or redeem miles through qualifying activities like flights or partner services.