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DLH
DLHReviews
3.4 star rating 111 Reviews
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- Reviews (111)
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Verified Reviewer
0.0 star rating
12/21/24
U
User
Verified Buyer
3.0 star rating
09/03/24
My first impression was that
Review by User on 3 Sep 2024 review stating My first impression was that
My first impression was that it was ridiculous that my onward reservation was changed to a Chinese company for the company's convenience and that they did not even refund the difference. I was looking forward to a meal in Germany.
The food on the return trip was disappointing, with stale Japanese food. The foreigner next to me was annoying and overflowing, and I missed my connecting flight because of the delay, which was 2 hours late. I wish they had made a proper schedule from the beginning. I am a Germany lover from the bottom of my heart, but this time there were more demerits.
The food on the return trip was disappointing, with stale Japanese food. The foreigner next to me was annoying and overflowing, and I missed my connecting flight because of the delay, which was 2 hours late. I wish they had made a proper schedule from the beginning. I am a Germany lover from the bottom of my heart, but this time there were more demerits.
On Lufthansa
U
User
Verified Buyer
4.0 star rating
08/26/24
My daughter used this service
Review by User on 26 Aug 2024 review stating My daughter used this service
My daughter used this service and was unable to register her phone number properly for pre-seat selection and seat selection.
I am wondering what prevented her from entering her phone number.
Other than that. . . it was a pleasant flight.
I am wondering what prevented her from entering her phone number.
Other than that. . . it was a pleasant flight.
On Lufthansa
U
User
Verified Buyer
4.0 star rating
08/20/24
I chose a direct flight
Review by User on 20 Aug 2024 review stating I chose a direct flight
I chose a direct flight this time because I had a lot of luggage. The flight was a little delayed and the restroom was crowded because the aircraft was old, so I gave it I minus star.
On Lufthansa
U
User
Verified Buyer
4.0 star rating
07/31/24
The CA was very helpful and courteous. I would like to use your service again if I have the chance. Thank you very much.
Review by User on 31 Jul 2024 review stating The CA was very helpful and courteous. I would like to use your service again if I have the chance. Thank you very much.
The CA was very helpful and courteous. I would like to use your service again if I have the chance. Thank you very much.
On Lufthansa
U
User
Verified Buyer
4.0 star rating
07/29/24
The space in front of
Review by User on 29 Jul 2024 review stating The space in front of
The space in front of the seats was
It was very good.
It was very good.
On Lufthansa
U
User
Verified Buyer
1.0 star rating
07/21/24
During the first drink service on the way to the airport, a foreign crew member threw snacks and earphones at me.
Review by User on 21 Jul 2024 review stating During the first drink service on the way to the airport, a foreign crew member threw snacks and earphones at me.
During the first drink service on the way to the airport, a foreign crew member threw snacks and earphones at me.
On Lufthansa
U
User
Verified Buyer
4.0 star rating
06/30/24
It is neither acceptable nor
Review by User on 30 Jun 2024 review stating It is neither acceptable nor
It is neither acceptable nor inaccessible, but safe. However, the overall impression is that it is messy.
On Lufthansa
U
User
Verified Buyer
2.0 star rating
12/06/23
LH
Review by User on 6 Dec 2023 review stating LH
The round-trip flight had to be changed four times, and seat reservations had to be changed twice. However, on the day of my return, Munich had to stop flying due to heavy snow, so I was lucky to get Frankfurt. I had to take the next flight because I didn't have enough time to make a connection at Haneda-Itami. I heard that LH is slower to release luggage than other carriers, so it is better to make a reservation with an hour to spare.
On Lufthansa
U
User
Verified Buyer
4.0 star rating
09/29/23
Full marks, except that the
Review by User on 29 Sep 2023 review stating Full marks, except that the
Full marks, except that the flight time is longer than before, probably due to no longer being able to fly over Russia.
On Lufthansa
U
User
Verified Buyer
1.0 star rating
09/28/23
The seats had been changed without permission.
Review by User on 28 Sep 2023 review stating The seats had been changed without permission.
Since the flight was going to be about 20 hours, I paid extra for the option of a relaxing seating area. When we finally boarded, we found out that our seats had been changed and it was a painful flight. When I returned home and inquired about the return of the extra charge for this, I was almost accused of being inadequate and had to go back and forth with the airline. I questioned the seat management. Why was the change made? I wish you would explain the reason for the change well in advance. It is confusing. It would ruin an otherwise enjoyable trip. Thank you very much.
On Lufthansa