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Customer Support
Manage Reservation(s)
Frontier Airlines
Airline | Frontier Airlines | Major Routes | Toronto, Ottawa, Montréal, New York |
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Official Site | https://www.flyporter.com/en-ca/ | Check-In Counter | Toronto Pearson International Airport Terminal 3, Newark Liberty International Airport Terminal B |
Year Established | 2006 | Main Destinations | Toronto, Ottawa, Montréal, New York, Boston, Chicago, Washington D.C., Halifax, Québec City, Thunder Bay, St. John's, Moncton, Sault Ste. Marie, Sudbury, Timmins, Windsor |
Alliance | - | ||
Frequent Flyer Program | VIPorter |
Frontier Airlines is a low-cost carrier (LCC) based in Denver, Colorado, operating primarily from Denver International Airport. The airline has codeshare agreements with Horizon Air, based in Seattle, and Great Lakes Airlines, which also operates charter flights. Frontier serves 77 destinations across the U.S., Mexico, and Jamaica.
The airline uses smaller aircraft, such as the Airbus A319 and A318, with seating capacities of 100 to 120 passengers. In 2014, Frontier received the Diamond Award from the Federal Aviation Administration for its excellence in aircraft maintenance. Additionally, the International Council on Clean Transportation (ICCT) recognized the airline for its industry-leading fuel efficiency and operational effectiveness, highlighting the airline’s commitment to innovative and sustainable practices.
Frontier Airlines allows passengers to travel with pets under certain conditions. Small dogs are permitted onboard, with a maximum of one pet per passenger. An additional fee of $75 applies, making it a pet-friendly option for those traveling with their furry companions.
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Porter Airlines' official website.
Size | 55 cm x 40 cm x 23 cm (21.5 in x 15.5 in x 9 in) |
Weight | No specific weight limit, but must be able to lift into the overhead bin unassisted |
Number | 1 standard article plus 1 personal item |
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Porter Airlines' official website.
Size | Total dimensions (length + width + height) should not exceed 158 cm (62 in) |
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Weight | Up to 23 kg (50 lbs) per bag |
Number | Varies by fare type; fees may apply |
Frontier Airlines' aircraft are known for being clean, with well-maintained seats and toilets, and the staff are praised for being polite and friendly.
They offer a wide variety of drinks, including 12 types of soft drinks such as carbonated drinks, fruit juices, and Arabica coffee, and 13 types of alcoholic drinks such as spirits, beer, and wine. They also offer snacks such as potato chips and beef jerky, as well as drink and snack sets.
Frontier offers three main fare categories:
1.Standard Fare:
・Includes only a seat and one personal item (14 x 18 x 8 inches).
・Additional fees apply for carry-on and checked baggage, seat selection, and in-flight services.
2.The Perks Bundle:
・Adds one carry-on bag, one checked bag, seat selection (including Stretch Seats), and priority boarding.
・Non-refundable and does not allow for itinerary changes.
3.The Works Bundle:
Includes all benefits of The Perks, plus flexibility for itinerary changes and full refundability.
Yes, passengers can purchase:
・Stretch Seats: Seats with more legroom.
・Baggage Allowances: Carry-on and checked baggage can be added during booking or at the airport (cheaper if purchased early).
・Discount Den Membership: Provides exclusive discounted fares for members and their families.
・Priority Boarding: Available as a standalone add-on.
・Standard Seats: Basic Economy seating with a pitch of 28–29 inches and a width of 17–18 inches.
・Stretch Seats: Offer 36–38 inches of pitch, located in the front and exit rows. They provide extra legroom, more recline, and priority boarding if included in a bundle.
・Passengers can select seats during booking for an additional fee.
・Seats are assigned randomly at check-in for free if no selection is made.
Frontier Miles is Frontier Airlines’ loyalty program. Members earn miles based on:
・Flight Distance: Earn 1 mile per mile flown, regardless of ticket price.
・Credit Card Partnerships: Earn bonus miles on Frontier purchases and other spending through Frontier’s co-branded credit card.
・Partner Services: Earn miles on car rentals, hotel bookings, and retail purchases.
Miles can be redeemed for:
・Flights: Use miles to book flights with no blackout dates.
・Seat Upgrades: Redeem for Stretch Seats or other upgrades based on availability.
・Discount Den Membership: Use miles to purchase membership for exclusive fare discounts.
Miles expire after 6 months of inactivity. However, any earning or redemption activity resets the expiration clock.
・Complimentary water is provided. Snacks, meals, and beverages are available for purchase.
・Stretch Seats offer enhanced comfort for an additional fee.
Frontier currently does not offer onboard Wi-Fi or power outlets.
Discount Den is Frontier’s annual membership program that provides access to discounted fares for members and their families.