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Porter Airlines - Information
| Airline | Porter Airlines | Major Routes | Toronto, Ottawa, Montréal, New York |
|---|---|---|---|
| Official Site | https://www.flyporter.com/en-ca/ | Check-In Counter | Toronto Pearson International Airport Terminal 3, Newark Liberty International Airport Terminal B |
| Year Established | 2006 | Main Destinations | Toronto, Ottawa, Montréal, New York, Boston, Chicago, Washington D.C., Halifax, Québec City, Thunder Bay, St. John's, Moncton, Sault Ste. Marie, Sudbury, Timmins, Windsor |
| Alliance | - | ||
| Frequent Flyer Program | VIPorter |
Porter Airlines - Overview
1Soaring Across the East Coast: Porter Airlines Porter Airlines is one of Canada’s two low-cost carriers
Porter Airlines is one of Canada’s two low-cost carriers, based in Toronto. It primarily serves 15 cities within Canada and 8 cities in the U.S., focusing on the East Coast. Plans are underway to expand service to the West Coast, including Vancouver and California. A key reason for Porter Airlines’ popularity is its use of Billy Bishop Toronto City Airport, located on an island directly across from downtown Toronto, instead of the more distant Toronto Pearson International Airport. Travelers can reach downtown in just about 3 minutes via a ferry, which departs approximately every 15 minutes.
2Stylish, Sophisticated, and Functional Design
Porter Airlines is celebrated for its high level of design sophistication. From the airport lounge to the aircraft interiors, the airline maintains a sleek and unified aesthetic. Its original merchandise also reflects this stylish branding, and the raccoon mascot, Porter, frequently appears in in-flight magazines and advertisements. The retro-inspired uniforms of the cabin crew evoke the golden age of air travel, adding a touch of nostalgia to the experience.
Another highlight is Porter’s airport lounge, accessible to all passengers regardless of ticket class. Unlike most airline lounges limited to business class or higher, Porter offers complimentary coffee, tea, juice, and light snacks to everyone, making it a favorite among travelers.
Porter Airlines - Checked Baggage / Cabin Baggage
Checked Baggage
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Porter Airlines' official website.
| Size | 55 cm x 40 cm x 23 cm (21.5 in x 15.5 in x 9 in) |
| Number | No specific weight limit, but must be able to lift into the overhead bin unassisted |
| Number | 1 standard article plus 1 personal item |
Cabin Baggage
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Porter Airlines' official website.
| Size | Total dimensions (length + width + height) should not exceed 158 cm (62 in) |
|---|---|
| Weight | Up to 23 kg (50 lbs) per bag |
| Number | Varies by fare type; fees may apply |
Porter Airlines - In-flight Services
The prices are cheap, but the service is top notch
Porter Airlines has many relatively short flights, but even on flights of about 2 to 3 hours, they provide snacks. Sandwiches, cakes, and drinks in glass glasses are served. In addition, beer and wine are available for free, so you feel like you are in first class. Although Porter Airlines is a small airline, its excellent service has been recognized worldwide, and it is the only Canadian airline to receive a four-star rating from Skytrax.
A stylish in-flight magazine
Porter Airlines' in-flight magazine is so stylish that it could be mistaken for a fashion magazine. It has a lot of content, and you can read back issues online. Another nice feature is that it's small in size, so you can read it easily even in a small cabin.
Porter Airlines - Frequently Asked Questions
What are the fare categories offered by Porter Airlines?
Porter Airlines offers two main fare categories:
PorterClassic (Economy):
・Basic: Budget-friendly with a personal item only; carry-on and checked baggage are extra. Changes and cancellations are restricted or come with fees.
・Standard: Includes a carry-on bag, with optional checked baggage and seat selection. Some flexibility for date changes is available for a fee.
・Flexible: Adds one checked bag, complimentary seat selection, and fewer fees for changes. Partial refunds are available upon cancellation.
・Freedom: Includes two checked bags, unlimited free date changes, and partial refunds for cancellations.
PorterReserve (Premium):
・Includes two checked bags, complimentary seat selection, priority services (boarding, security), lounge access, and premium onboard meals and beverages. Unlimited fee-free changes and a flexible refund policy are also included.
Are additional services available across all fare types?
Yes, passengers can add:
・Seat Selection: Free with Flexible, Freedom, and PorterReserve; available for a fee with Basic and Standard.
・Priority Services: Included in PorterReserve.
・Checked Baggage: Purchase as needed with lower-tier fares; included with higher fares.
What seating configurations does Porter Airlines use?
・PorterClassic Seats: Standard Economy seats with a 2-2 configuration, no middle seats, a pitch of 34 inches, and width of 18 inches.
・PorterReserve Seats: Physically the same as PorterClassic but come with premium perks like priority services, complimentary meal and beverage upgrades, and lounge access.
Are there additional amenities available for all passengers?
・Complimentary Snacks and Drinks: Available for all passengers.
・Power Outlets: On newer Embraer E195-E2 aircraft.
・Wi-Fi: Planned for future implementation on newer aircraft.
What is Porter Airlines’ loyalty program, and how does it work?
The VIPorter program allows members to earn and redeem points based on fare type and ticket price (excluding taxes and fees).
How can VIPorter points be earned?
・Points by Fare Type: Higher fare classes like Freedom and Reserve earn more points per dollar spent.
・Membership Tiers:
・VIPorter Passport: Bonus points on flights and access to some priority perks.
・VIPorter Priority: Maximum bonuses, priority boarding, and lounge access.
How can VIPorter points be redeemed?
・Flights: Use points for partial or full payment of tickets, with no blackout dates.
・Upgrades: Points can be used to upgrade from PorterClassic to PorterReserve on eligible flights.
What additional benefits are offered to members?
Flexible ticketing options, access to partner redemptions (when available), and priority customer support for elite members.
What inflight services are available across Porter flights?
・Complimentary snacks and beverages for all passengers.
・Premium meals and drinks for PorterReserve passengers.
Does Porter Airlines offer Wi-Fi or power outlets?
Power outlets are available on newer Embraer E195-E2 aircraft, and onboard Wi-Fi is being introduced.
How does Porter ensure a comfortable cabin experience?
Porter’s 2-2 seat configuration eliminates middle seats, providing a more spacious and comfortable experience.