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Shandong AirlinesInformation
| Airline | Shandong Airlines | Major Routes | Jinan, Qingdao, Yantai, Beijing |
|---|---|---|---|
| Official Site | https://www.sda.cn/en/ | Check-In Counter | Singapore Changi Airport Terminal 1, Seoul Incheon International Airport Terminal 1 |
| Year Established | 1994 | Main Destinations | Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Hangzhou, Nanjing, Xiamen, Fuzhou, Wuhan, Changsha, Kunming, Harbin, Shenyang, Dalian, Xi'an, Urumqi, Hong Kong, Macau, Taipei, Seoul, Tokyo, Osaka, Singapore, Bangkok, Kuala Lumpur |
| Alliance | Star Alliance | ||
| Frequent Flyer Program | PhoenixMiles |
Shandong Airlines - Overview
1A subsidiary of Air China
Shandong Airlines, established in March 1994 and commencing operations in September of the same year, is a subsidiary of Air China. The airline is uniquely managed by private entities, including the Shandong Economic Development Investment Corporation, and is well-regarded for its excellent service. Its logo, featuring three "S" shapes symbolizing a swallow, represents Shandong (山東), Success, and Safety.
2International flights from Jinan Yaoqiang International Airport
Shandong Airlines operates from its primary hub at Jinan Yaoqiang International Airport in Shandong Province, with additional hubs at Qingdao Liuting International Airport, Yantai Penglai International Airport, and Xiamen Gaoqi International Airport. The airline serves around 60 domestic routes and offers international flights to eight countries across Asia, including Japan. Its fleet includes newly introduced Boeing B737-800s, along with B737-700s, B737-300s, and CRJ-700s. As of 2017, Shandong Airlines operates a fleet of 112 aircraft, emphasizing safety and reliability in its numerous scheduled services.
Shandong Airlines - Checked Baggage / Cabin Baggage
Checked Baggage
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Shandong Airlines' official website.
| Size | Sum of length, width, and height should not exceed 158 cm |
| Weight | Up to 20 kg per piece |
| Number | 1 piece included; additional pieces can be purchased |
Cabin Baggage
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Shandong Airlines' official website.
| Size | Within 55 cm x 40 cm x 20 cm |
|---|---|
| Weight | Up to 5 kg |
| Number | 1 piece |
Shandong AirlinesIn-flight Services
In-flight meals and drinks service
Our in-flight service includes a variety of beverages and meals. Depending on the route and flight duration, you may enjoy a hot meal or light refreshments. On First Class flights via Jinan, Qingdao, and Yantai, experience the unique flavors of Shandong Province with delicacies like Jiaozhou Da Bao and Jinan Youxuan.
Shandong AirlinesFrequently Asked Questions
Can elementary school children fly alone?
Yes, children aged 5 to 12 can typically fly alone. However, parental consent is required, and additional fees may apply.
Can I bring my pet on a flight?
Yes, many airlines allow pets to travel, but there are usually restrictions and fees involved. You'll need to provide necessary documentation, such as vaccination records and import permits.
Are meals served on flights?
In-flight meal service varies depending on the airline and flight duration. Generally, shorter flights may offer snacks or beverages, while longer flights often include full meals.
What fare types does Shandong Airlines offer?
・Basic Fare
Most affordable option.
Restrictions: No changes or refunds allowed.
Limited baggage allowance.
・Economy Fare
Offers more flexibility than Basic Fare.
Changes and refunds allowed for a fee.
Slightly higher baggage allowance.
・Premium Economy Fare
Enhanced comfort and service.
Benefits: Dedicated check-in counter, priority boarding, wider seats, and additional baggage allowance.
・Business Class Fare
Luxurious option with lie-flat seats, gourmet meals, and lounge access.
Generous or unlimited baggage allowance.
・Special Fares
Includes discounts for students, groups, and senior citizens.
May have additional restrictions.
Are there any additional fees?
Passengers may be charged for services like checked baggage, seat selection, and in-flight meals. Fees vary by route and fare type.
What seating classes are available on Shandong Airlines?
・Economy Class
Affordable and comfortable option.
Features: Standard seating, in-flight entertainment, and attentive service.
・Premium Economy Class
Enhanced comfort for budget-conscious travelers.
Features: Wider seats, extra legroom, priority boarding, and increased baggage allowance.
・Business Class
Designed for comfort and convenience.
Features: Lie-flat seats, gourmet dining, personalized service, and lounge access.
・First Class
Luxury travel experience.
Features: Private suites, premium dining, and exclusive personalized service.
Can I select my seat?
Yes, seat selection is available. Additional fees may apply depending on your fare type.
What is PhoenixMiles?
PhoenixMiles is Shandong Airlines' loyalty program that rewards frequent travelers with miles that can be redeemed for various benefits.
How can I earn PhoenixMiles?
Flights: Earn miles by flying with Shandong Airlines or its partner airlines.
Tiers: Progress through membership tiers (Member, Gold, Platinum) to unlock exclusive benefits.
How can I use my miles?
Flight Upgrades: Use miles to upgrade to premium cabin classes.
Free Flights: Redeem miles for free flights.
Other Rewards: Enjoy hotel discounts, merchandise, and unique experiences.
How do I join PhoenixMiles?
Visit the Shandong Airlines website to sign up for a membership. Start earning miles on your next flight.
What are the benefits of PhoenixMiles tiers?
PhoenixMiles Member: Priority check-in and baggage handling.
PhoenixGold Member: Priority boarding, lounge access, and baggage upgrades.
PhoenixPlatinum Member: Complimentary upgrades, chauffeur services, and dedicated customer support.