Customer Support
Manage Reservation(s)
Customer Support
Manage Reservation(s)
Thai AirAsia X
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Airline | Thai AirAsia X | Major Routes | Bangkok, Tokyo, Seoul, Osaka |
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Official Site | https://www.airasia.com/en/gb | Check-In Counter | Bangkok Suvarnabhumi Airport (BKK): Main Terminal, Tokyo Narita Airport (NRT): Terminal 2, 3rd Floor, Counter N |
Year Established | 2013 | Main Destinations | Shanghai, Beijing, Sapporo, Nagoya, Fukuoka, Taipei, Hong Kong, Kuala Lumpur, Melbourne, Sydney |
Alliance | - | ||
Frequent Flyer Program | AirAsia Points |
Thai AirAsia X is a subsidiary of AirAsia, one of the world's leading low-cost carriers (LCC). Based in Bangkok, the capital of Thailand, Thai AirAsia X was established in 2013 and operates from its hub at Don Mueang International Airport. The airline offers direct flights to Tokyo (Narita), Osaka (Kansai), and Seoul. Its fleet includes two Airbus A330-300 aircraft, each equipped with 12 business class seats and 365 economy class seats. AirAsia Group operates in multiple Asian countries, including Malaysia, Indonesia, the Philippines, and India, boasting the largest network in the region. Additionally, the group serves several cities in Australia, providing exceptional convenience for travelers. Known for tailoring services to customer needs, AirAsia has received widespread acclaim and numerous awards for its achievements.
Thai AirAsia X is committed to making air travel accessible to everyone by prioritizing low fares. This is achieved through cost-saving measures such as self-check-in and offering optional services like in-flight meals for purchase. Passengers can buy tickets at minimal base fares and purchase extras like snacks or beverages as needed. While focusing on affordability, the airline invests significantly in safety management, conducting rigorous training and implementing thorough risk management practices. Thai AirAsia X strives to maintain a record of zero accidents, ensuring both affordability and safety for its passengers.
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Thai AirAsia X's official website.
Size | Sum of length, width, and height should not exceed 319 cm |
Weight | Up to 30 kg per piece |
Numberber | No limit |
Please note that these are standard allowances for Economy Class. For the most current information, please refer to Thai AirAsia X's official website.
Size | Within 56 cm x 36 cm x 23 cm |
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Weight | Up to 7 kg |
Number | 1 main item plus 1 small item |
If you make a reservation in advance, Thai, Japanese, Korean, and other in-flight meals are provided. Even if you don't make a reservation, you can purchase snacks and drinks on board.
・Value Pack:
Includes checked baggage, seat selection, and in-flight meals.
Ideal for budget travelers who want added conveniences without extra costs.
・Premium Flex:
Offers flexibility with free changes to flight dates and destinations.
Includes increased baggage allowance, priority boarding, and complimentary meals.
・Standard Fare:
Provides a basic seat with the option to purchase add-ons like baggage, meals, and seat selection.
・Business Class:
Features premium seating, lounge access, complimentary meals, and priority check-in/boarding.
Designed for business travelers or those seeking extra comfort.
・Additional Services:
Extra baggage, in-flight meals, insurance, and other add-ons are available for all fare types.
Dynamic pricing adjusts ticket prices based on market demand to provide the most optimal fare. This means prices may fluctuate depending on availability and travel dates.
・Airbus A320 Aircraft:
Hot Seats: Located in the front rows or emergency exit rows with extra legroom and priority boarding.
Standard Seats: Standard pitch and width for a comfortable journey.
・Airbus A330 Aircraft:
Premium Flatbed: Converts into a full flatbed, ensuring maximum comfort for long-haul flights.
Hot Seats: Offer extra legroom and are located near the front of the cabin.
Standard Seats: Standard comfort with sufficient legroom for short and medium-haul flights.
Twin Seats: Perfect for two passengers, offering extra privacy with no middle seat.
Quiet Zone: Reserved for passengers aged 10 and above, offering minimal noise and faster meal service.
Yes, seat selection is available for a small fee unless included in your fare type (e.g., Value Pack or Premium Flex). If no seat is chosen, one will be automatically assigned at check-in.
AirAsia Points is the loyalty program of Thai AirAsia X. Passengers earn points on flights and additional services, which can be redeemed for rewards such as flights, upgrades, and travel add-ons.
・Flight Purchases: Earn points based on fare type and distance traveled.
・Add-ons: Accumulate points by purchasing services like baggage and meals.
・Partner Offers: Earn points through affiliated hotels, car rentals, and retail partners.
・Credit Card Promotions: Earn extra points with partnered credit card purchases.
・Redeem points for flights or upgrades.
・Use points for travel services like extra baggage or meals.
・Occasionally, use points for shopping and lifestyle rewards.
・Red Tier:
Basic benefits such as earning points and access to promotions.
・Gold Tier:
Priority boarding, free seat selection, and a higher points-earning rate.
・Platinum Tier:
Complimentary upgrades and increased baggage allowance.
・Black Tier:
Lounge access, exclusive promotions, and personalized service.
Yes, AirAsia Points typically expire after 24 months if there is no account activity. To keep points active, earn or redeem them at least once within this period.