|Airline||Vietnam Airlines||Major Routes||Major airports in Vietnam to Sydney Kingsford Smith Airport, London Heathrow Airport, Domodedovo International Airport, Phnom Penh International Airport, Beijing Capital International Airport, Haneda Airport, Centrair International Airport, Suvarnabhumi International Airport, Singapore Changi International Airport.|
|Official Site||https://www.vietnamairlines.com/||Check-In Counter||
|Year Established||1956||Main Destinations||Ho Chi Minh City, Hanoi, Sydney, London, Paris, Moscow, Phnom Penh, Beijing, Busan, Hong kong, Tokyo, Osaka, Nagoya, Bangkok, Kuala Lumpur, Manila, Singapore, Los Angels, Miami.|
|Frequent Flyer Program||LOTUSMILES|
Vietnam Airlines is the flag carrier and national airline of Vietnam. Founded in 1956, the airline became a state-owned company in 1989. Based at their hub in Tan Son Nhat Airport, Vietnam Airlines flies to destinations all over the world including to London Heathrow, Tokyo, Sydney and Frankfurt. Vietnam Airlines also owns Pacific Airlines (formally Jetstar Pacific), a low-cost airline that flies to a number of destinations within Asia.
Vietnam Airlines has been certified as a four-star airline by Skytrax, the airline reviewer and ranking body.
For domestic flights with Vietnam Airlines, Economy Class passengers may bring one piece of checked baggage of up to 23kg/50lbs. Premium Economy and Business Class passengers may bring one piece of checked baggage of up to 32kg/70lbs. For routes in Southeast Asia Premium Economy Class passengers with Vietnam Airlines have a checked baggage allowance of 23kg/50lbs.
For flights from Vietnam to Japan, Russia and North/South America along with flights between Japan and Asia/Australia with Vietnam Airlines, Economy and Premium Economy Class passengers may bring two pieces of checked baggage of up to 23kg/50lbs. Business Class passengers may bring two pieces of checked baggage of up to 32kg. For routes between Vietnam and Australia, Europe, Hong Kong, China, Taiwan and Korea, Economy Class passengers may only bring one piece of checked baggage.
Economy Class passengers flying with Vietnam Airlines may bring 12kg/26lbs of carry-on baggage. Premium Economy and Business Class passengers may bring a total of 18kg/40lbs of carry-on baggage. Each piece of carry-on baggage must not weight over 10kg/22lb.
The total dimensions for carry-on baggage with Vietnam Airlines must be under 56 x 36 x 23cm.
Vietnam Airlines serves in-flight meals for flights longer than two hours included in the price of the ticket. For shorter flights passengers will usually be often offered a range of snacks and beverages. Special meals for dietary or religious needs can be booked in advance with the airline.
Vietnam Airlines offers entertainment systems with individual screens on most international routes, most planes for domestic routes do not have entertainment systems fitted with the seats.
Vietnam Airlines has direct flights to Europe, Australia, and Asia, and to many domestic cities along with a number of codeshare flights with their airline partners.
Vietnam Airlines usually increases the number of domestic flights between cities in Vietnam during the Tết (Vietnamese lunar new year) period.
Vietnam Airlines has their own frequent flyer and mileage program called LotusMiles. Customers flying with Vietnam Airlines can sign up and earn miles by taking flights with the airline. Miles can be used to purchase tickets, flight upgrades and other services. There are four main tiers to LotusMiles apart from basic registration, Silver, Titanium, Gold and Platinum, each level adding additional benefits.
Vietnam Airlines is part of the SkyTeam airline alliance and is partnered with airlines such as Delta, KLM and Korean Air. Passengers can earn miles by flying with partner airlines to be used to redeem flights with other SkyTeam members.
Passengers with Vietnam Airlines can check-in online through the airline's website. Via online check-in you can select your seat and pre-pay any excess baggage fees that might be needed. Online check-in is generally available from 24 hours to 3 hours before the scheduled flight departure time.
Vietnam Airlines allows for check-in at the airport via their dedicated check-in desks. If not using online check-in, it's advised to arrive at the airport at least two hours before your scheduled flight.