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|Airline Name||Air India||Major Routes||Indira Gandhi International Airport to/from Chhatrapati Shivaji International Airport, Netaji Subhash Chandra Bose International Airport, Singapore Changi International Airport, Narita International Airport, John F. Kennedy International Airport.|
|Official Site||http://www.airindia.in/||Check-In Counter||
|Year Established||1932||Main Destinations||Delhi, Mumbai, Calcutta, Rajkot, Tokyo, Osaka, Seoul, Shanghai, Kuala Lumpur, Yangon, Singapore, Dubai, Kuwait, Sydney, London, Paris, Frankfurt, Milan, New York, San Francisco.|
|Frequent Flyer Program||Flying Returns|
Air India is the flag carrier and national airline of India, based out of their hub at Indira Gandhi International Airport in New Delhi. The airline was founded in 1932 as Tata Airlines and first commenced operations in 1946. Air India also owns two subsidiaries, Alliance Air and Air India Express, who focus mainly on domestic flights and flights to neighboring countries in Asia.
Domestic Flights: Air India has a checked baggage allowance of 25kg for Economy Class passengers, 35kg for Business Class and 40kg for First Class passengers
For most international routes Air India allows Economy Class passengers to bring two pieces of checked baggage at 23kg/50lbs per piece. Business Class passengers may bring two pieces of checked baggage of up to 32kg/70lbs per piece.
Air India allows Economy Class passengers to bring 8kg of carry-on baggage, Business and First Class passengers are allowed to bring 12kg of carry-on baggage.
All carry-on baggage with Air India must be under 115cm in total dimensions (height + width + length added together.)
Air India’s First Class is luxurious and comfortable, aiming to fulfill all your needs so you can have the best flight possible. It focuses on comfort with 180-degree recliner chairs. The capacity is only 12 passengers so each seat has a lot of privacy. Food choices on first class are grilled lamb chops, cheese omelets, chicken malai kabab and regal shahi korma. Vintage wine or smooth champagne are also available.
Air India's Executive Class is similar to Business Class with other airlines, offering wide high-quality seats, lounge facilities and a range of delicious foods and alcoholic drinks on board flights.
For passengers in Economy Class, complimentary beverages and snacks are offered along with meals. Each seat has a personal movie screen with movies, tv shows, music and more.
On Codeshare Flights, Air India currently has no policy to redeem Flyer Points on codeshare flights.
Air India has a mileage and frequent flyer program called Flying Returns. Members can earn miles to be used to buy flights, flight upgrades and other services with Air India and their partner airlines.
As Air India is part of Star Alliance, they are partnered with airlines such as Air Canada, United and ANA. Passengers can share miles between Air India and other Star Alliance members to use for flight upgrades and flight purchases.
Customers can check-in online through the Air India website and print out tickets. If you have any baggage to deposit then please inform one of Air India’s representatives at the counters.
Then kiosk facility is limited in airports. However, the self-service machine enables you to get your boarding pass through the machine, and avoid long lines at the counters.