I flew Alitalia from Japan
Review by User on 2 Feb 2020 review stating I flew Alitalia from Japan I flew Alitalia from Japan to Brazil via Italy and back.
On the way to Italy, Japanese CA and uncle Italian CA were very polite and thought I would have a nice trip.
From Japan to Italy was good.
When going from Italy to Brazil, it was the worst.
When I tried to tell them with gestures, they didn't try to understand me "I don't know, I don't know, I don't know"and then they ignored me and walked away as soon as they saw my face.
When I asked him if he wanted beef or pasta, he just said, "Oh! I was told that I should choose beef or pasta, but the reply was, "Oh!
On the way back to Italy from Brazil, the juice was not cold and the yogurt was room temperature.
When I asked if I could eat a cookie with gestures, the CAs were talking to each other and didn't even look at me.
When I asked the Alitalia marker for the boarding gate after arriving in Rome, he was talking too fast and didn't know what he was talking about.
He spoke too fast and I couldn't understand what he was saying.
When I asked him to speak slowly, he got angry and spoke very fast twice and then ignored me.
When I was returning to Japan from Rome, the seat light was not facing the right way, so I tried to ask him how to fix it.
I tried to ask how to fix it.
The Italian CA did not try to understand what I was trying to say and finally turned his back and walked away while I was explaining with gestures.
After that, I asked the Japanese CA and he did it.
But his voice was so low that I couldn't hear him.
If you don't expect a good trip and only care about short transit time and price, this is the place to go.
But if you don't expect a good trip and only care about short transit and price, this is the place to go.
On ITA Airways