Air India’s First Class is luxurious and comfortable, aiming to fulfill all your needs so you can have the best flight possible. It focuses on comfort with 180-degree recliner chairs. The capacity is only 12 passengers so each seat has a lot of privacy. Food choices on first class are grilled lamb chops, cheese omelets, chicken malai kabab and regal shahi korma. Vintage wine or smooth champagne are also available.

Air India's Executive Class is similar to Business Class with other airlines, offering wide high-quality seats, lounge facilities and a range of delicious foods and alcoholic drinks on board flights.

For passengers in Economy Class, complimentary beverages and snacks are offered along with meals. Each seat has a personal movie screen with movies, tv shows, music and more.

Air India has a mileage and frequent flyer program called Flying Returns. Members can earn miles to be used to buy flights, flight upgrades and other services with Air India and their partner airlines.

As Air India is part of Star Alliance, they are partnered with airlines such as Air Canada, United and ANA. Passengers can share miles between Air India and other Star Alliance members to use for flight upgrades and flight purchases.

Customers can check-in online through the Air India website and print out tickets. If you have any baggage to deposit then please inform one of Air India’s representatives at the counters.

Then kiosk facility is limited in airports. However, the self-service machine enables you to get your boarding pass through the machine, and avoid long lines at the counters.