Mercure Hotel Sapporo
Hokkaido Sapporo 2-4 Minami 4-jo
Free WiFi
24-Hour Front Desk
View Photos 12photo(s)
4.5
Excellent
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1 room(s) adult(s)2
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Facility Information
Mercure Hotel Sapporo
Hokkaido Sapporo 2-4 Minami 4-jo
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 29:00
Check-out
11:00
Frequently Asked Questions
- While we do not have a dedicated hotel parking lot, we offer a partnership with "Mitsui no Repark," a paid multi-story parking garage. To access the parking, please go through the dedicated passage located under the hotel building, which leads to the back of the hotel. To enter the dedicated passage, turn left from the national highway in front of the hotel.
- There are FamilyMart and 7-Eleven convenience stores located approximately 1-2 minutes' walk from the hotel.
- All guest rooms, restaurants, and banquet halls are equipped with Wi-Fi.
- We have a fully equipped fitness center. ■Gym equipment ・Weight machines ・Free weights ・Rowing machines ・Strength training equipment ・Cardiovascular equipment ・Treadmills ・Fitness machines with screens ・Stationary bikes ※Please note that we do not offer rental of workout wear or shoes.
- Coffee self-service is available in the lobby from 7 AM to 7 PM.
- Additional charges apply for early check-in or late check-out. The fees vary depending on the room type. Please contact the Reservations Department (011-518-5700) before your arrival, or the front desk after your arrival.
- All guest rooms are non-smoking. For guests who smoke, there is a smoking area on the 4th floor.
- We offer complimentary wheelchairs (2 units), humidifiers, irons, ironing boards, trouser presses, desk lamps, blankets, buckwheat hull pillows, nail clippers, and baby cribs. Please note that quantities are limited, so we may not always be able to accommodate all requests.
- We provide shampoo, conditioner, body soap, razor & shaving cream, toothbrush & toothpaste, bar soap, hair dryer, comb, terry cloth slippers, nightwear, bath towels, and face towels. The contents may vary depending on the room type and plan.
- We offer connecting Standard Twin rooms. Subject to room availability on the day, if you wish to request one, please indicate it in the remarks section of your room reservation, and we will arrange it.
- Each room is equipped with a combination safe. We can also store items at the front desk, but only the same person who deposited the item can retrieve it.
- While there is no dedicated business center, services such as copying and faxing are available at the front desk 24 hours a day for a fee. Additionally, there are two PCs in the lobby that guests can use for free, with monochrome A4 printing only available.
- Laundry service is available. Please fill out the laundry service sheet in your room and call to request it. - Requests made by 10 AM will be delivered by 6 PM on the same day, excluding Sundays and public holidays. - Night laundry requests made by 10 PM can be picked up by 7 AM the next morning. This service incurs a 100% surcharge on the regular price.
- Generally, entry and exit are possible 24 hours a day, but for security reasons, the automatic doors close from 1 AM to 5 AM. During this time, please hold your room card key over the touch panel on the wall to the left of the entrance to enter the building.
- Mobile phone chargers are provided in all guest rooms.
- Next to room number 1 on each guest room floor (e.g., room 501 on the 5th floor), there are vending machines for soft drinks and alcohol, as well as an ice machine room. There are no cigarette vending machines.
- Yes, you can. If sending by mail, please address it to the front desk, clearly stating your check-in date and the name of the guest. We will hold it until your stay. No prior notification is required, but please ensure the luggage is sent under the name of the reservation holder. We can also store your luggage at the front desk after check-out, so please feel free to ask.
- A buffet-style breakfast is served at Restaurant Bordeaux. **Serving Hours**: 06:00 AM to 10:00 AM (last order 9:45 AM) **Sample Menu**: - Crispy croissants with ingredients directly imported from France - Freshly baked mini pancakes - Daily local menu items - Hokkaido milk and yogurt - Hokkaido rice and Japanese side dishes