REF Kumamoto by VESSEL HOTELS
Kumamoto Kumamoto 7-2 Shinshigai
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4.8
Excellent
Summary of 5827 reviews
1 room(s) adult(s)2
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Single Room Non-Smoking
3 room(s) left
Total PriceUSD 72Per night per guest USD 36Cancel Policy
Meal Options
Twin Room Non-Smoking
Total PriceUSD 134Per night per guest USD 67Cancel Policy
Meal Options
Twin Room Non-Smoking
Total PriceUSD 180Per night per guest USD 90
Facility Information
REF Kumamoto by VESSEL HOTELS
Kumamoto Kumamoto 7-2 Shinshigai
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
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Check-out
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Frequently Asked Questions
- Yes. You can leave it at the front desk.
- There is no parking on the hotel premises, so please use the following affiliated parking lots nearby: * Passart 24 Karashima Park * Kumamoto City Karashima Park Underground Parking Lot * Park City 24h Shinshigai Parking
- We offer welcome drinks in the lounge. Also, coffee and tea are available as in-room services.
- Yes, there is a FamilyMart and Lawson within a 2-minute walk.
- You can connect to Wi-Fi and wired LAN.
- The hotel is located along the Shinshigai Arcade, a 1-minute walk from Karashimacho Station on the Kumamoto City Tram. If you are coming by car, it is approximately 30 minutes from Kumamoto IC and approximately 40 minutes from Mashiki Kumamoto Airport IC.
- From Kumamoto Station, take the Kumamoto City Tram "B Line for Kengunmachi" and get off at "Karashimacho". The hotel is a 1-minute walk away. The entrance is immediately to your right after entering the Shinshigai Arcade, and the front desk is on the 2nd floor.
- From Kumamoto Airport, take the limousine bus bound for Kumamoto City and get off at "Kumamoto Sakuramachi Bus Terminal". The journey takes approximately 50 minutes. The hotel is about a 5-minute walk from the bus terminal.
- Check-in is from 14:00 to 25:00, and check-out is at 11:00. Please check each plan for details, as times may vary depending on the accommodation plan.
- There are no guest rooms with a view of Kumamoto Castle.
- The entire hotel is non-smoking, including guest rooms, except for designated smoking areas. Electronic cigarettes are also not permitted. Smoking booths are located next to the front desk on the 2nd floor, next to the elevators on the 3rd floor, and next to the elevators on the 9th floor.
- Please rest assured that the front desk is staffed 24 hours a day. After 1:00 AM, the automatic doors at the 1st-floor main entrance will be locked, so guests arriving should press the intercom next to the automatic doors to call a staff member.
- Yes, you can send your luggage in advance. Please be sure to include "Guest Name, Check-in Date, and Contact Information" on the shipping label and send it to the address below. We may not be able to receive luggage if the information is incomplete. We cannot accept cash-on-delivery luggage. 7-2 Shinshigai, Chuo-ku, Kumamoto-shi, Kumamoto 860-0803, REF Kumamoto by Vessel Hotels. Luggage can also be sent from the hotel, both cash-on-delivery and prepaid. Cardboard boxes (for a fee) and packing tape (free) are available, and this service is only available within Japan.
- Yes, hotel guests can add breakfast on the day of. - Adults (13 years and older): 1,800 yen per person - 6 to under 13 years old: 900 yen per person However, if the breakfast reservation capacity has already been reached, we may decline additional requests.
- Yes, there are vending machines for juice, milk, and ice cream on the 3rd floor. Additionally, microwave ovens are installed on each floor and are available for your free use.
- Yes, there are 4 washing machines and 6 dryers on the 3rd floor. - Washing machine: 300 yen per wash (detergent is automatically dispensed) - Dryer: 100 yen for 30 minutes
- Yes, all guest rooms were replaced with smart TVs starting July 2026. You can watch YouTube, Netflix, Amazon Prime Video, Disney+, and more. To use each service, you will need to log in with your own account and password.
- The public bath has the following amenities: - **Men's Public Bath**: Face towel, body soap, shampoo, conditioner, hair dryer, cotton swabs, hair liquid, hair tonic, skin conditioner, razor. - **Women's Public Bath**: Face towel, body soap, shampoo, conditioner, hair dryer, cotton swabs, oil cleansing, cleansing wash, lotion, milky lotion, cotton, hairbrush. Please bring bath towels and body towels from your room.
- While there are no amenities for co-sleeping children in the room, the front desk lends out the following: - Pillow, bath towel, face towel, toothbrush, pajamas (120cm equivalent only), slippers (one size only) - Baby crib, bed guard (installed in the room with prior notice) - Diaper disposal bin, child toilet seat, waterproof mat, step stool, baby bottle sterilization set, toys (Othello, playing cards, Uno), picture books, child thermometer, stroller Disposable diapers (S/M/L/XL) and baby wipes are provided free of charge. Due to limited availability, we may not always be able to meet your request. The following facilities are available in common areas: - 2nd floor common restroom (multipurpose restroom): Diaper changing station - Breakfast venue: High chairs, children's tableware, spoons, forks - Public bath: Bath chairs, children's shampoo, diaper changing station
- Yes, there is a welcome drink service for hotel guests only from 2:00 PM to 11:00 PM. You can also take it to your room.