Wakamatsuya
Yamagata 951-1 Zao Onsen
Free WiFi
View Photos 43photo(s)
4.9
Excellent
Summary of 256 reviews
1 room(s) adult(s)2
You need to specify dates to change rooms and guests.
No plans available for the search criteria. Please search with different conditions.
Facility Information
Wakamatsuya
Yamagata 951-1 Zao Onsen
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 18:00
Check-out
10:00
Frequently Asked Questions
- Yes, there are two private family baths in the indoor bath area. These do not require reservations and can be used by locking the door when available. There is no charge, and to allow more guests to use them, we ask that each use be limited to approximately 40 minutes.
- You can use the parking lot for free before check-in and after check-out. Please inform the front desk. We can also store your luggage, so please feel free to use this service as well.
- Yes, we have a free parking lot with capacity for 60 cars. It is available on a first-come, first-served basis. The first parking lot (with automatic snow melting function) is located directly in front of the building. We also provide shuttle service from Zao Onsen Bus Terminal at any time.
- It takes about 45 minutes by bus to Zao Onsen from JR Yamagata Shinkansen "Yamagata Station". We provide shuttle service from the bus stop at any time. If you come by car, it is about 16km (25 minutes) from Yamagata-Zao IC on the Yamagata Expressway.
- Yes, we provide shuttle service between our inn and Zao Onsen Bus Terminal, as well as to Zao Ropeway, Chuo Ropeway, and Sky Cable at any time. If you call us upon arrival at the bus terminal, you can use the service without a reservation. Please note that pick-up may be crowded, so you may consider walking back from the nearest Nakamori ski slope (about 5 minutes walk). Please understand that you may have to wait or share a ride with other guests during pick-up.
- From Yamagata Airport, the shared taxi "Oishii Yamagata Airport Liner" is convenient. This taxi operates directly from Yamagata Airport to Zao Onsen Bus Terminal. If you call us upon arrival at the bus terminal, we will pick you up. Reservations can be made until 5 PM the day before, online or by phone.
- Check-in is from 3:00 PM to 6:00 PM, and check-out is at 10:00 AM. These times may vary depending on your accommodation plan, so please check the details of each plan.
- Yes, we offer several types of Japanese-Western style rooms, all equipped with Simmons semi-double size or larger beds. For stays of 3 or more people, futons or extra beds will be provided.
- The entire building is non-smoking. Please use the designated smoking area outside the building.
- Yes, we accept reservations for single guests. Please enter your desired dates, and if there is availability, you can make a reservation.
- Dinner is available at 6:00 PM or 6:30 PM, and breakfast at 7:30 AM, 8:00 AM, or 8:30 AM. We will ask for your preference at check-in.
- We accommodate allergies as much as possible. We cannot accommodate requests on the day of arrival, so please provide detailed information about your allergies when making your reservation. Please consult us in advance, as we may not be able to accommodate all requests depending on the content.
- Room service is only available for guests who book the "Japanese-Western style room with private dining". This room type has an adjacent private dining room where dinner and breakfast will be served. Since the accommodation room and dining room are separate, you can enjoy your private time without being concerned about staff. Please note that room service is available for up to 4 people. For more than 4 people, we will guide you to a private dining room.
- Bringing food and drinks into the dining area is not permitted (including items purchased from the hotel's shop or vending machines). However, you may consume bottles of sake or wine in the dining area by paying a corkage fee. You are free to bring food and drinks into your room.
- While there are air conditioning and heating facilities, they are centrally controlled, so it is not possible to switch between cooling and heating. If you feel the room temperature is too cold or too hot, we offer free rental of items such as fans and electric heaters, so please ask at the front desk. Please note that quantities are limited, so we apologize if they are out of stock.
- Guests with tattoos or body art are requested to refrain from using the public baths. Please use the private family baths or the bath in your room.
- Yes, our hot spring water is 100% free-flowing from our own source, "Choemon no Yu". We use naturally gushing hot spring water without any added water, heating, or circulation, which is said to be rare nationwide. We manage the temperature by adjusting the amount of hot water flowing into the bathtub, so the temperature may vary slightly depending on the source temperature and weather conditions. If it is extremely hot or lukewarm, please inform our staff.
- We apologize, but we do not allow pets to stay with guests.
- Yes, there is a Lawson convenience store a 3-minute walk away.
- Yes, Wi-Fi is available.