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Facility Information
Candeo Hotels Tokyo Roppongi
Tokyo 6-7-11 Roppongi, Minato-ku
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 29:00
Check-out
11:00
Breakfast
Breakfast buffet (surcharge)
Frequently Asked Questions
No, the hotel does not have a parking lot.
It is about a 2-minute walk from Roppongi Station Exit 3.
From Narita Airport, take the Keisei Skyliner to Keisei Ueno Station, then transfer to the Tokyo Metro Hibiya Line to Roppongi Station. The journey takes approximately 1 hour and 30 minutes.
From Haneda Airport, take the monorail to Hamamatsucho Station, then transfer to the Toei Oedo Line and get off at Roppongi Station from Daimon Station. The journey takes approximately 45 minutes.
The nearest station is Roppongi Station on the Tokyo Metro Hibiya Line and Toei Oedo Line, about a 3-minute walk from Exit 3.
Check-in is from 3:00 PM to 5:00 AM, and check-out is at 11:00 AM. Times may vary depending on the accommodation plan, so please check each plan for details.
Yes, it is possible to extend for 2,200 yen per hour. Extensions after 1:00 PM will incur an additional charge for one night's stay.
No, game consoles cannot be used with the TV in the room. Cable connection is not allowed as it may cause TV malfunction.
Yes, we can store your luggage at the front desk only on the same day. However, please note that we cannot store valuables, fragile items, or food.
The cancellation fees are as follows:
- Cancellation the day before your stay: 50% of the accommodation fee
- Cancellation on the day of your stay: 100% of the accommodation fee
- No-show: 100% of the accommodation fee
If you booked a non-refundable plan, 100% of the accommodation fee will be charged regardless of the cancellation date.
Yes, we can accommodate this for an additional charge of 2,200 yen per hour. However, please note that we may not be able to accept it depending on the cleaning status.
There are no allergy-friendly options. All menus at our hotel are prepared in the same kitchen with the same cooking utensils, and we cannot rule out the possibility of allergen contamination. Therefore, for the safety of our guests, we do not create allergy-friendly menus. We also do not provide an allergen list. We ask for your understanding and to make your own judgment, or you may bring your own food and eat it at the same table as your companions. If you bring your own food, please inform us in advance when making your reservation.
Yes, there is a microwave in the lobby on the 3rd floor.
All rooms are non-smoking. Heated tobacco products are also not allowed. Please use the designated smoking rooms on the 3rd and 16th floors for smoking.
Please manage your valuables yourself. The hotel cannot store them. Also, there are no safety deposit boxes in the guest rooms.
Yes, free Wi-Fi internet connection service is available in all guest rooms.
Yes, there are two machines on the 16th floor, and detergent is automatically dispensed.
Yes, there are ice machines on each floor from the 4th to the 15th floor of the guest rooms.
Towels are not provided in the public bath. Please bring towels from your room. If you need additional towels, please ask the front desk.
Breakfast is served in a sophisticated and elegant space where you can relax and choose your desired "food pairings" to satisfy your mind and body. Currently, considering the situation, we are offering a single-plate breakfast.