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Facility Information
Comfort Hotel Niigata
Niigata-ken Niigata 3-3-1 Benten, Chuo-ku
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 24:00
Check-out
10:00
Breakfast
Breakfast buffet (free)
Serving hours 06:30 - 09:30
Internet
Wi-Fi in public areas
Wi-Fi in public areas:Free
Frequently Asked Questions
Yes, there are 15 parking spaces on the hotel premises (one of which is for disabled guests).
- The fee is 1,600 yen (tax included) per night.
- Available hours are from 3:00 PM to 10:00 AM the next morning.
- Parking is on a first-come, first-served basis and cannot be reserved in advance.
- In-and-out privileges are not available during parking.
It is a 3-minute walk from JR Niigata Station. If you are coming by car, it is about a 20-minute drive from the Hokuriku Expressway "Niigata Nishi" or the Ban-etsu Expressway "Niigata Chuo". From Niigata Airport, it is about a 25-minute bus ride.
Check-in is from 3:00 PM to 12:00 AM, and check-out is at 10:00 AM. Please check each plan for details, as it may vary depending on your accommodation plan.
We have the following rental items available. Please ask at the front desk.
- Choice foot pillow
- Mobile phone charger (excluding some specifications)
- Humidifier
- Iron and ironing board
- Desk lamp
- Thermometer
- Ice pack
- Blanket
- Umbrella
- Nail clippers
- Sewing kit
Please note that these are available on a first-come, first-served basis and cannot be reserved.
Our hotel offers a complimentary buffet-style breakfast. Children sharing a bed can also eat for free. We also have seasonal menus, so please try them.
Yes, there is a microwave in the hotel for your use. Please ask the hotel staff for its location.
Yes, there is a coin laundry.
- Washing only: 400 yen per use
- Drying only: 200 yen per use
Unfortunately, there is no public bath.
Children up to the 6th grade of elementary school can stay for free if they share the same bed with a parent in the same room. If you have children under elementary school age (infants), please select "with meals" or "without meals/futon" when making a reservation, enter the number of children, and search. If children use a bed by themselves, they are not eligible for free bed-sharing and must be booked as adults. Toothbrushes and towels for children sharing a bed are provided free of charge. You can also use the free breakfast service.
Children up to the 6th grade of elementary school can stay for free if they share a bed with their parents or grandparents in the same room. Toothbrushes and towels for children are provided free of charge; please ask at the front desk. Children in junior high school or older, or elementary school children who are not sharing a bed, must be booked as adults.
Yes, children sharing a bed can also use the breakfast service for free. We also have children's tableware and high chairs available, so please feel free to use them.
If you are concerned about allergies, please speak to the front desk. We have a list of allergens available. However, we do not offer individual meal accommodations.
Yes, we have a limited number of high chairs available. We also have children's tableware, so please ask a staff member if you need them.
Unfortunately, we do not have children's pajamas. If adult sizes are acceptable, they are available in the lobby for your use.
Children up to the 6th grade of elementary school (12 years old) are free for bed-sharing.
While we cannot guarantee it, we will do our best to accommodate your requests. If you have any preferences, please contact us by phone.
Yes, baby cribs are available for rent at 1,100 yen (tax included) per night. Advance reservations are required, so please contact us by phone after making your accommodation reservation. Please note that there are limitations on the room types where they can be installed.
Children's toothbrushes and towels are available free of charge at the front desk. Please ask at the front desk on the day of your stay if you would like them. We do not have children's pajamas, but if adult sizes are acceptable, you can take them from the lobby.
Yes, we support the invoice system and will issue receipts that meet the requirements.
Yes, free Wi-Fi is available in all guest rooms. Additionally, the library cafe on the 1st floor is equipped with free Wi-Fi and power outlets, making it a comfortable workspace.