The hotel can only store luggage that arrives on the day of check-in. Luggage that arrives before then cannot be accepted and may be returned. We can only accept pre-paid (shipping paid) luggage.
We cannot store luggage after check-out. Please use the coin lockers at Kawaguchiko Station or nearby.
Yes, there are 15 free parking spaces on site. They are available on a first-come, first-served basis and cannot be reserved or guaranteed. If the lot is full, please use the free parking lot by Lake Kawaguchiko (approx. 5-minute walk, with a slope). However, on event days, the free parking lot by the lake may also be unavailable, so you will need to find a nearby paid coin parking lot yourself. The same applies to two-wheeled vehicles such as motorcycles; you can use the uncovered parking spaces.
Please move your car out of the parking lot by 10:30 AM on your check-out day. After 10:30 AM, parking will be charged.
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 10:00 AM. These times may vary depending on your accommodation plan, so please check each plan for details. Please note that if you arrive after 10:00 PM, you will not be able to check in and your reservation will be treated as a cancellation. Please be sure to contact us if you will be arriving late.
Yes, a late check-out is possible, extending by one hour until 11:00 AM. The extension fee is 1,100 yen.
If coming by train:
- From Shinjuku Station to Otsuki Station by JR Chuo Line Limited Express takes about 1 hour, then transfer to Fujikyuko Line to Kawaguchiko Station for about 1 hour, and from Kawaguchiko Station to the hotel is about a 15-minute walk.
- From Nagoya Station to Shin-Yokohama Station by JR Shinkansen Nozomi takes about 1 hour 20 minutes, then by JR Yokohama Line to Hachioji Station for about 50 minutes, then by JR Limited Express to Otsuki Station for about 30 minutes, then by Fujikyuko Line to Kawaguchiko Station for about 1 hour, and from Kawaguchiko Station to the hotel is about a 15-minute walk.
If coming by car:
- It's about a 10-minute drive from the Chuo Expressway "Kawaguchiko IC."
We do not offer a shuttle service, so please come from Kawaguchiko Station by bus, taxi, or on foot (approx. 15 minutes). Please note that the road to the hotel has a steep slope.
We apologize, but we do not offer a shuttle service. Please come from Kawaguchiko Station by bus, taxi, or on foot (approx. 15 minutes).
Yes, there is one small sauna for about 3 people in each of the men's and women's public baths. However, there is no cold plunge pool.
We do not have private baths. You can use the large public baths, one for men and one for women.
We do not offer day-use hot springs. Only staying guests can use them from 3:00 PM to 12:00 AM and from 6:00 AM to 9:00 AM.
Facility usage fees apply from age 0. Fees vary by age and plan, so please contact us by phone for details.
Yes, there is a convenience store about a 7-minute walk away.
There is no coin laundry inside the hotel. Please use the one located about 7-8 minutes walk away.
All dinner plans are all-you-can-eat and drink for 90 minutes.
Payment can be made in cash or by credit card. Electronic money and various QR code payments are not accepted.
We apologize, but Mount Fuji cannot be seen from our hotel rooms or premises.
The building is non-smoking. There are ashtrays placed at two locations outside the entrance, on the left and right, so please use the outdoor smoking areas. We also have smoking rooms available.
Yes, there are plenty of free facilities to enjoy inside the building.
- **Relaxation Corner**: Features a manga corner and massage chairs, perfect for relaxing after a hot spring bath.
- **Karaoke**: Available for 1 hour free of charge (reception at the front desk, from 3:00 PM to 10:00 PM). Advance reservations are not possible.
- **Recreation Room**: Enjoy table tennis, darts, and billiards for free (from 3:00 PM to 11:00 PM).
- **Happy Hour**: From 3:00 PM to 5:00 PM on the 1st floor, enjoy all-you-can-drink draft beer, highballs, coffee, and soft drinks, with mini meat buns and steamed buns also free.
- **Free Coffee Service**: Available 24 hours on the 1st floor, can be taken to your room or as takeout.
- **Ice Machine**: Available 24 hours on the 1st floor.
Additionally, rental items such as irons, trouser presses, deodorizing sprays, and chargers are available for free.