Kobe MerikenPark Oriental Hotel
Hyogo-ken Kobe 5-6 Hatobacho
Free WiFi
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4.6
Excellent
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1 room(s) adult(s)2
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Facility Information
Kobe MerikenPark Oriental Hotel
Hyogo-ken Kobe 5-6 Hatobacho
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 24:00
Check-out
11:00
Frequently Asked Questions
- Check-in is from 3:00 PM to 12:00 AM, and check-out is at 11:00 AM. Check-in and check-out times may vary depending on your accommodation plan, so please check the details of each plan.
- Yes, it is possible for an additional fee. However, we may not be able to accommodate your request depending on the room availability on the day, so please contact the hotel. **Early Check-in Fees** - Until 9:00 AM: 100% of the basic room rate - 9:00 AM - 12:00 PM: 50% of the basic room rate - 12:00 PM - 3:00 PM: 30% of the basic room rate **Late Check-out Fees** - Extension up to 3 hours after check-out time: 30% of the basic room rate - Extension up to 6 hours after check-out time: 50% of the basic room rate - Extension more than 6 hours after check-out time: 100% of the basic room rate
- Yes, the hotel has parking in front of the main entrance on the 3rd floor and at the Kobe City Municipal Parking on the 1st floor, with a total capacity of approximately 300 vehicles. Guests staying at the hotel can use it for 1,800 yen per night, from noon on the check-in day to noon on the check-out day. After that, a fee will be charged every 30 minutes. Parking is on a first-come, first-served basis, so reservations are not accepted.
- Fees vary depending on usage and parking location. **Standard Rates** - 3rd floor main entrance: 500 yen/hour - 1st floor Kobe City Municipal: 420 yen/hour **For Hotel Guests** - Passenger cars: 1,800 yen/night (from noon on check-in day to noon on the following day. In-and-out privileges available during stay) - Buses: 3,500 yen/night **For Wedding and Reception Guests** - Up to 6 hours free **For Banquet Hall Guests** - Up to 3 hours free **For Restaurant and Other Hotel Facility Guests** - Usage less than 2,000 yen: 1 hour free - Usage from 2,000 yen to less than 5,000 yen: 1 hour free - Usage from 5,000 yen to less than 10,000 yen: 2 hours free - Usage from 10,000 yen or more: 3 hours free *Parking fee service is not provided for guests who have consumed alcohol. The above fees include tax.
- You can enjoy different views from each direction (east, west, north, south) depending on the room's orientation. - **West side**: You can see pleasure boats coming and going in Kobe Port, and at night, the illuminated Ferris wheel of Harborland. Large cruise ships may also dock. - **South side**: A wide expanse of ocean spreads out before you, with ships entering Kobe Port and planes arriving and departing from Kobe Airport visible. At night, you can enjoy the night view of Kobe Ohashi Bridge and Port Island late into the evening. - **East side**: You can see Kobe Ohashi Bridge, Meriken Park, and Mount Rokko. At night, the city lights spread out, which you can enjoy late into the evening. - **North side**: This is the mountain side, with Kobe Port Tower, a symbol of Kobe, directly in front of you. You can also see the city of Kobe on the mountain side and Mount Rokko, and at night, the red Port Tower is beautifully reflected in the city lights.
- We apologize, but we do not have Japanese-style rooms. All guest rooms are Western-style.
- We provide shampoo, conditioner, body soap, comb, toothbrush set, razor, and cotton/cotton swab set. For details, please check the "Room Facilities and Amenities" section for each room type.
- Please ask the room attendant or front desk if you wish to borrow any of the following items: - Ice pack - Iron, ironing board - Aftershave lotion - Extension cord - Glasses (tumblers, champagne, wine, etc.) - Fluorescent lamp stand - Children's slippers - Plates - Champagne cooler - Silverware (spoons, knives, forks) - Shower cap - Full-length mirror - Trouser press - Bottle opener - Sewing kit - Buckwheat hull pillow - Thermometer - Various towels - Nail clippers - Hangers - Bathrobe - Baby crib (additional charge of 1,210 yen including tax. Not available for children who can stand or children aged 1 year or older) - Blanket - Wine opener
- Yes, free wireless LAN broadband service is available in all guest rooms. A Wi-Fi (IEEE802.11b) compatible device is required for internet connection.
- Only Blu-ray players are available for rent at 1,100 yen (including tax) per night. If you wish to rent one, please inform the room attendant when making your reservation or upon arrival.
- We offer laundry, dry cleaning, and pressing services. The reception and delivery times are as follows. For other details, please contact the room attendant. - **Standard Finish** - Accepted by 10:00 AM: Delivered by 6:00 PM on the same day - Accepted by 5:00 PM: Delivered by 6:00 PM on the following day - **Special Finish** - Accepted by 10:00 AM: Delivered by 3:00 PM on the same day - Accepted by 2:00 PM: Delivered by 6:00 PM on the same day
- For guests who booked directly with the hotel, a cancellation fee of 20% will be charged for cancellations made the day before your stay, and 80% for cancellations made on the day of your stay. For group bookings, we will provide separate information.
- There is no curfew. The entrance is open 24 hours, and staff are always stationed in the lobby and at the front desk. However, if your arrival will be significantly delayed or if you will arrive after 10 PM, please contact the hotel once.
- Yes, you can. Please send it with the following required information clearly stated. If you inform the hotel that you have sent your luggage, we can ensure its delivery more reliably. **Required Information** - Date of use - Facility of use - Name of user **Shipping Address** Kobe Meriken Park Oriental Hotel, 5-6 Hatoba-cho, Chuo-ku, Kobe-shi, Hyogo 650-0042 Phone number: 078-325-8111 (Hotel main line)
- Guests staying at the hotel or using the restaurant can use the self-cloakroom on the 3rd floor, and guests using the wedding or banquet halls can use the cloakroom on the 4th floor. For details on the self-cloakroom, please check the hotel's website.
- To ensure a smooth departure, payment is made at check-in by cash or credit card. Advance payment before the day of your stay is also accepted, with options for credit card payment, bank transfer, or direct payment at the front desk. Please contact reservations for details.
- Yes, we accept payment with the following gift certificates: - VISA Gift Certificates - JCB Gift Certificates - JTB Nice Gift
- We apologize, but pets are not allowed to stay at our hotel. However, guide dogs and service dogs are welcome throughout the entire hotel.
- Yes, minors can stay alone. However, we require a "Letter of Consent" from a parent or guardian. Please submit the consent form to the hotel staff at check-in on the day of your stay, or send it in advance by mail or fax. One consent form is required per minor, and it can be downloaded from the hotel's website.
- Guests staying in Suites and Executive Rooms can enjoy the following benefits: - Access to the Executive Lounge - Personalized check-in at a dedicated counter - Late check-out (extended from the usual 11 AM to 12 PM) - 10% off at in-house restaurants (some menus excluded) - Access to the pool & gym (18 years and older, closed on some days) - Discount tickets for Kobe Port cruises (closed on some days) - Breakfast can be chosen from the lounge or "ALL FLAGS" The Executive Lounge offers four food presentations a day, from breakfast to afternoon tea and cocktail hour. Minors under 20 years old are not permitted to use the lounge alone during night hours. Please note that benefits may not be available if the pool & gym or applicable stores are closed. For details, please check the official website or contact the hotel directly.