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Facility Information
Comfort Hotel Sendai West
Miyagi-ken Sendai 3-5-11 Chuo, Aoba-ku
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 24:00
Check-out
10:00
Breakfast
Breakfast buffet (free)
Serving hours 06:30 - 09:30
Internet
Wi-Fi in public areas
Wi-Fi in public areas:Free
Frequently Asked Questions
Our hotel does not have on-site parking, but we do have affiliated parking available. The rates range from 1,120 yen to 1,530 yen per night, and conditions vary depending on the affiliate. Please inquire at the front desk for details.
Our hotel is a 3-minute walk from the West Exit of JR Sendai Station. From Sendai Airport, it takes approximately 20 minutes by train (Access Line), and from Sendai Miyagi IC, it takes approximately 15 minutes by car.
Check-in is from 3:00 PM to 12:00 AM, and check-out is at 10:00 AM. These times may vary depending on your accommodation plan, so please check the details of each plan.
We offer the following rental items. Please come to the front desk if you wish to borrow one. Please note that items are available on a first-come, first-served basis and cannot be reserved.
- Choice foot pillow
- Mobile phone charger (excluding some specifications)
- Humidifier
- Iron and ironing board
- Desk lamp
- Thermometer
- Ice pack
- Blanket
- Umbrella
- Nail clippers
- Sewing kit
Our complimentary breakfast service is offered buffet style. Children sharing a bed can also enjoy it for free. We also have seasonal menus, so please give them a try.
There is a microwave oven in the hotel for your free use. Please ask the hotel staff for its location.
We apologize, but there is no public bath.
Children up to elementary school grade 6 who share a bed with a parent in the same room stay free of charge. If you have children under elementary school age (infants), please enter the number of children with "meals included" or "no meals/no bedding" when booking and search.
If a child uses a bed alone in a twin room, they are not eligible for free bed-sharing and must be booked as an adult. Toothbrushes and towels for children sharing a bed are provided free of charge, and they can also use the complimentary breakfast service.
Yes, children sharing a bed can also use the breakfast service for free. We also have children's tableware and high chairs available for your free use.
If you are concerned about allergies, please speak to the front desk. We have a list of allergens available. However, we do not provide individual accommodations.
We have a limited number of high chairs available. We also have children's tableware, so please ask a staff member if you need them.
We apologize, but we do not provide children's pajamas. If an adult size is acceptable, they are available in the lobby for your use.
Children up to elementary school grade 6 (12 years old) can stay free of charge when sharing a bed.
While we cannot guarantee it, we will do our best to accommodate your requests. If you have a preference, please contact us by phone.
Baby cribs are available for rent at 1,100 yen (tax included) per night. Advance reservations are required, and the types of rooms where they can be set up are limited, so please inquire by phone after making your accommodation reservation.
Children's toothbrushes and towels are available free of charge at the front desk. We do not have children's pajamas, but if an adult size is acceptable, you can pick one up from the lobby.
Yes, we issue receipts that comply with the invoice system.
The Library Cafe is a complimentary facility for guests, available from 10 AM to 12 AM. It offers unlimited coffee, flavored teas, and other drinks, along with over 100 books related to travel and the local area. It's an open space that can be used for various purposes, such as reading, planning trips, teleworking, or business meetings. Wi-Fi connection and power outlets are also fully equipped.