Richmond Hotel Yokohama Ekimae
Kanagawa Yokohama 2-13-7 Tsuruya-cho
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4.7
Excellent
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Facility Information
Richmond Hotel Yokohama Ekimae
Kanagawa Yokohama 2-13-7 Tsuruya-cho
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
14:00 - 29:00
Check-out
11:00
Breakfast
- Breakfast buffet (surcharge)
- Serving hours 06:30 - 10:30
Frequently Asked Questions
- Our hotel does not have a private parking lot. If you are coming by car, please use a nearby coin-operated parking lot. We do not have any affiliated parking lots.
- We do not offer valet parking service. Guests are asked to park their own vehicles, but if there is no attendant in the parking lot, please speak to the front desk staff.
- The hotel is a 2-minute walk from Yokohama Station Kita-Nishiguchi and a 4-minute walk from Yokohama Station West Exit.
- We apologize, but we do not offer a free shuttle bus. From Haneda Airport, please take the Keikyu Line to "JR Yokohama Station" (approx. 31 minutes). From JR Yokohama Station, exit the North Ticket Gate to "Kita-Nishiguchi" and walk for 2 minutes.
- The nearest highway exit is Hodogaya IC.
- Check-in is from 14:00 to 29:30, and check-out is at 11:00. Please check each plan for details, as times may vary depending on your accommodation plan.
- Yes, free Wi-Fi is available at all Richmond Hotel locations. Please confirm the password at the hotel. LAN cables are also available.
- The guest rooms are equipped with the following: - Shampoo - Conditioner - Body soap - Bath towel - Face towel - Nightwear - Washable slippers - Clothing deodorizing spray - Hair dryer - Tissues - Bath mat Toothbrushes, razors, and brushes are available at the amenity bar on the lobby floor.
- Breakfast is served buffet style at Royal Host on the 2nd floor. **Price:** - Adults (junior high school students and older): 2,000 yen - Children (elementary school students): 1,000 yen - Preschoolers: Free **Time:** 6:30 AM - 10:30 AM (last entry 10:00 AM) No reservation is required for breakfast. Breakfast tickets are sold at the front desk.
- We do not accept menu changes. For allergies, we have an allergen list available, so please ask our staff.
- Yes, we will store your luggage at the front desk free of charge. We can also deliver it to your room upon request. For luggage storage after check-out, we will store it after confirming your return time.
- Yes, you can. We will receive your luggage at the front desk upon arrival. When sending your luggage, please be sure to pay in advance. Also, please clearly state your "check-in date" and "guest's name".
- The laundry service incurs the following charges: - Wash and dry (standard, up to 3kg, with drying): 500 yen - Wash and dry (small amount, up to 1kg, with drying): 400 yen - Wash only: 300 yen - Dry only: 100 yen (30 minutes) For dry cleaning service, if you bring it to the front desk by 10:00 AM, it will be finished on the same day. However, this service is not available on Sundays, public holidays, year-end and New Year holidays, and Golden Week, so please inquire at the front desk.
- Yes, we accept deliveries at the front desk. Shipping is limited to within Japan. The fee varies depending on the region, package size, and weight, so please confirm on the day.
- We offer the following rental items: **Paid rental items:** - DVD/Blu-ray player (800 yen per night) **Free rental items:** - Nail clippers - Iron set - Thermometer - Scale - Luggage scale - Care bath chair - Conversion plug - Baby crib - Bed guard - Wine opener - Wine glasses Please note that some items are limited in number, so if you wish to borrow them, please contact the hotel in advance (TEL: 045-311-0155).
- Children of elementary school age and younger can sleep in the same bed as an adult for free, one child per bed. Extra beds are not available. Children of junior high school age and older will be charged the same rate as adults. If you wish for co-sleeping, please inform the hotel in advance. We will prepare towels and other amenities for the number of people.
- Children's towels, kids' amenities, and 110-size pajamas are available at the front desk. Quantities are limited.
- Children's meals can be shared with an adult or you can use the side menu from the regular menu.
- Baby cribs and bed guards are available for rent. However, baby cribs may not be able to be installed in some room types, and both are limited in number. If you wish to borrow them, please contact the hotel in advance (TEL: 045-311-0155).
- Co-sleeping children are not permitted in standard rooms. If you wish to add an extra bed for a preschooler under 6 years old, please contact the hotel in advance. Due to limited availability, we may not be able to accommodate your request.