Kobe Portopia Hotel
Hyogo-ken Kobe 10-1 6-chome
Free WiFi
24-Hour Front Desk
View Photos 34photo(s)
4.6
Excellent
Summary of 16303 reviews
1 room(s) adult(s)2
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Facility Information
Kobe Portopia Hotel
Hyogo-ken Kobe 10-1 6-chome
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 24:00
Check-out
11:00
Parking
- Private parking
Frequently Asked Questions
- You can use the multi-story parking garage (approx. 450 spaces).
- There is a FamilyMart (open 24 hours) on the hotel premises.
- You can leave your luggage at the cloakroom on the 1st floor. You can also leave it after check-out.
- Rooms on higher floors offer beautiful night views of Kobe.
- - Indoor heated pool (7:00 AM - 9:00 PM) - Roof Garden Pool (outdoor) *Open during summer season, advance reservation required via official website
- Check-in is from 3:00 PM, and check-out is until 11:00 AM. Times may vary depending on the plan. If you have booked an Executive Floor, please check in at the Oval Club front desk on the 26th floor of the Main Building until 7:00 PM, and at the front desk on the 1st floor of the Main Building thereafter. Check-in and check-out are not available at the South Building.
- Free Wi-Fi is available in all guest rooms. The access point (SSID) and password are provided in the room. Communication speed may be unstable depending on Wi-Fi usage on the guest room floor.
- Yes, please send it to the following address: 〒650-0046 6-10-1 Minatojima Nakamachi, Chuo-ku, Kobe TEL.078-302-1111 (main) Please clearly state your **name**, **contact information**, **stay date**, and **name of the main guest** on the slip or shipping label, and send it to the cloakroom on the 1st floor of the hotel's Main Building.
- There are two types of laundry service: - **Standard Service**: If requested by 10:00 AM, it will be delivered by 6:00 PM (charges apply). - **3-Hour Service**: If requested between 8:30 AM and 3:00 PM, it will be delivered in approximately 3 hours. The charge will be 50% more than the standard service.
- Yes, they are allowed.
- We accept orders by phone or email up to 12:00 PM three days before your stay.
- Yes, it is possible for a fee. As availability varies depending on the date of your stay, please contact the hotel's reservation department.
- Breakfast is served in the restaurant or via room service. For guests who cannot make it to breakfast due to early flights, we can prepare a sandwich take-out box. Please request this when making your reservation if desired.
- An extra bed is a simple fold-out bed provided when the number of guests exceeds the basic capacity of a room.
- Yes, they are available for 1,265 yen per night (tax and service charge included). As the number is limited, please request one as early as possible when making your reservation.
- One child of elementary school age or younger can co-sleep per adult. Children staying on the Executive Floor will incur additional charges (elementary school age 7,590 yen, 4-5 years old 5,060 yen, 3 years old and under free). There is no co-sleeping charge on general floors other than the Executive Floors on the 25th-28th floors of the Main Building. If there are co-sleeping children exceeding the number of paying guests, an additional extra bed fee will be required (Executive Floor 12,650 yen, other general floors 7,590 yen).
- Non-smoking rooms are available on most floors, with some exceptions. If non-smoking rooms are fully booked, we will provide a deodorized room. We also have Healing Rooms, which are non-smoking rooms designed to enhance relaxation.
- Room service operates from 7:00 AM to 11:00 PM. The breakfast menu is available from 7:00 AM to 11:00 AM, lunch/dinner menu from 11:00 AM to 9:00 PM, and late-night menu from 9:00 PM to 11:00 PM. Operating hours may change depending on circumstances, so please check the hotel's official website.
- VCRs and DVD players are permanently installed in Executive Floor rooms. DVD players are permanently installed in Healing Rooms. We also lend out Blu-ray players capable of playing DVDs, so please request one when making your reservation if desired.
- These are concept rooms on the 11th floor of the South Building, all with balconies and available only as non-smoking rooms. Room orientation cannot be chosen. - **Healing Room**: - Special specification beds by Simmons and high-quality bedding. - Color therapy based on Feng Shui and aromatherapy (you can choose your preferred aroma at check-in). - Amenities such as L'Occitane and sleep-enhancing goods exclusively for women. - There are also menus and services exclusive to guests staying in this room. - **Natural Room**: - Calm interior with natural colors and bedding and amenities made from natural materials. - Uses 100% natural latex mattresses from SEMBELLA, a top German brand. - Uses clean down comforters washed with Fushimi's Miyamizu, which has catechin effects. - The interior is also carefully designed with bamboo charcoal art and sofas kneaded with charcoal.