Yes, you can leave it at the front desk on the 5th floor.
All guest rooms have free Wi-Fi and wired LAN connections.
LAN cables can be borrowed at the front desk.
Breakfast, lunch, and dinner are served at the 5F restaurant "Bayside".
Breakfast buffet: Weekdays 6:30 AM - 9:30 AM, Weekends/Holidays 7:00 AM - 10:00 AM
Lunch buffet: 11:00 AM - 2:30 PM
Dinner (Friday and Saturday only): 5:30 PM - 9:00 PM
Please use the Cross Gate underground parking lot or the Yokohama Island Tower Building parking lot.
Submit your parking ticket to the front desk for validation to receive a preferential rate.
Cross Gate Underground Parking Lot
11:00 AM - 11:00 AM the next day
*No entry/exit from 10:00 PM - 7:00 AM the next day
Yokohama Island Tower Building Parking Lot
2:00 PM - 11:00 AM the next day
*No entry/exit from 11:00 PM - 7:00 AM the next day
There is a Seven-Eleven on the 1st floor of Cross Gate.
Most major credit cards are accepted, including VISA, MASTER, DINERS, JCB, UC, AMEX, JACCS, NICOS, Orient, Central, Aplus, Life, Cedyna (CF), Rakuten Card, SAISON, Bank, AEON, Cedyna (OMC), and Union Pay.
Yes, electronic money such as Merpay, PayPay, auPAY, d払い, LINE Pay, ALIPAY, and WeChat Pay can be used. Please ask the staff about payment at check-in.
Check-in is from 2:00 PM, and check-out is at 10:00 AM. Please check each plan for details, as it may vary depending on your accommodation plan.
The extension fees are as follows:
- Weekdays: 600 yen per person per hour
- Weekends/Holidays: 800 yen per person per hour
The maximum extension is until 2:00 PM. If two people are staying, the fee for two people will be charged. Please note that extensions may be refused if the hotel is fully booked.
The earliest check-in is from 11:00 AM, but an additional fee will be charged (same as the extension fee above). Please contact us in advance if you wish to do so. There is no charge for luggage storage only. Please note that early check-in may be refused if the hotel is fully booked.
Front desk staff are available 24 hours a day.
Guest rooms are equipped with bath towels, face towels, shampoo, conditioner, face shaving cream, body soap, room freshener, slippers, hair dryer, nightwear, humidifier, and a bidet toilet.
Shared facilities include a trouser press, ice machine, and microwave oven. If you would like a blanket, desk lamp, iron, etc., please ask at the front desk (limited in number and available on a first-come, first-served basis).
At the amenity bar in front of the front desk, we offer hairbrushes, cotton swabs, razors, body towels, cotton, shower caps, toothbrush sets, makeup remover, facial cleanser, lotion, moisturizing cream, moisturizing oil, face masks, aroma bath, Japanese tea, and coffee.
All guest rooms are equipped with ceiling-mounted nanoe generators and humidifiers.
Yes, please ask the front desk staff and we will lend you one.
Yes, there is. The refrigerator is entirely free space, and you can purchase alcoholic beverages and other items at the convenience store within the hotel and use it.
Yes, we accept it at the front desk. Please fill out the slip in your room, put it in the provided laundry bag, and bring it to the front desk. If you bring it to the front desk by 10:00 AM, it will be ready by 7:00 PM on the same day. The service is closed on Sundays. Shirt washing starts from 450 yen.
Yes, there are two rooms on the 9th floor. There are 5 washing machines and 5 dryers, and detergent is automatically dispensed.
Washing: 400 yen per load
Drying: 100 yen for 30 minutes
Room service is not available.
These tourist attractions are about a 10 to 15-minute walk away. We have maps available at the front desk, so please feel free to ask.
Children under 6 years old can co-sleep, one child per bed.