Hotel Gracery Ginza
Tokyo-to Tokyo 7-10-1 Ginza, Chuo-ku
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4.4
Excellent
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Facility Information
Hotel Gracery Ginza
Tokyo-to Tokyo 7-10-1 Ginza, Chuo-ku
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
14:00 - 28:00
Check-out
11:00
Breakfast
- Breakfast buffet (surcharge)
- Serving hours 07:00 - 10:00
Frequently Asked Questions
- You can leave your luggage at the front desk, except for valuables and fragile items.
- There is a paid multi-story parking garage next to the hotel. Please note that advance reservations are not possible.
- Yes, you can enjoy complimentary coffee and mineral water.
- There are FamilyMart and 7-Eleven within a 3-minute walk.
- Wi-Fi is available in all guest rooms throughout the hotel.
- If minors under 18 years old are staying alone, a consent form from a parent or guardian is required. Please download the consent form, fill it out and sign it in advance, and bring it with you on the day of check-in. We may also ask for identity verification with an ID.
- Check-in is from 2:00 PM, and check-out is at 11:00 AM. The final check-in is at 3:00 AM the next day. Times may vary depending on the accommodation plan.
- Normal check-out is at 11:00 AM, but it can be extended until 2:00 PM at the latest. The extension fee is 1,500 yen (tax included) per hour. Please contact the front desk in advance if you wish to extend. We may not be able to accommodate your request if the hotel is fully booked.
- At Hotel Gracery chain, we request advance payment for accommodation fees. Please prepare cash or a credit card (lump-sum payment only, debit cards are not accepted).
- Yes, you can. Please specify your check-in date and guest name (reservation name) and send it to the following address: Hotel Gracery Ginza Front Desk, 7-10-1 Ginza, Chuo-ku, Tokyo 104-0061 We cannot accept cash on delivery, collect on delivery, valuables, or fragile items.
- We offer a courier service at the front desk. We also have packing cardboard boxes and plastic covers (for a fee) available.
- If you make a request when booking, we will do our best to accommodate your preferences. However, due to the limited number of rooms, we may not always be able to meet your request.
- Co-sleeping for children aged 0 to 12 is free for up to one child per bed.
- We do not allow pets to stay. However, there are no restrictions on accompanying guide dogs or service dogs.
- Accommodation tax has been levied since October 1, 2002. - For 10,000 yen to 14,999 yen (including service charge, excluding tax) per person per night: 100 yen - For 15,000 yen (including service charge, excluding tax) or more per person per night: 200 yen
- You can watch NHK First, NHK Second, and CNN for free. In ReFa rooms, you can also watch the Takarazuka Revue exclusive channel "Takarazuka Sky Stage.
- All rooms are equipped with hair dryers and separate pajamas. There is no trouser press in the room, but we have them available for rent, so please inquire at the front desk.
- The cancellation fee application period differs between normal periods and event periods set by the hotel. **Normal Period** If you contact us up to 2 days before your stay, no cancellation fee will be charged. After that, the following cancellation fees will apply: - No-show (no contact): 100% of the accommodation fee - Same-day cancellation: 80% of the accommodation fee - Day before cancellation: 20% of the accommodation fee *For group reservations of 10 or more people, please contact the hotel. **During Event Periods** The cancellation fees during event periods are as follows: - No-show (no contact) and same day to 7 days prior: 100% of the accommodation fee - 8 days to 60 days prior: 50% of the accommodation fee Event periods are periods when large-scale events (fireworks displays, concerts, sports tournaments, exhibitions, etc.) are held near the hotel, which are set and announced by the hotel in advance.
- Yes, there are washing machines and dryers in the laundry room on the 3rd floor. Payment is cashless only. - Washing: 600 yen (tax included) / 30 minutes - Drying: 100 yen (tax included) / 10 minutes