Richmond Hotel Matsumoto
Nagano-ken Matsumoto 1-10-7 Chuo
Free WiFi
24-Hour Front Desk
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4.6
Excellent
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Facility Information
Richmond Hotel Matsumoto
Nagano-ken Matsumoto 1-10-7 Chuo
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
14:00 - 29:00
Check-out
11:00
Breakfast
- Japanese breakfast (surcharge)
- Serving hours 06:00 - 10:30
Frequently Asked Questions
- It is a 4-minute walk from the Castle Exit of JR Matsumoto Station. It is a 15-minute drive from Matsumoto IC on the Chuo Expressway. Located in the center of Matsumoto City, it is ideal for business and leisure.
- You can use the multi-story parking garage adjacent to the hotel for 1,200 yen per night. It is available on a first-come, first-served basis, so if it's full, we will direct you to a partner parking lot.
- The multi-story parking garage adjacent to the hotel can accommodate 44 cars, with space for 12 standard cars and 32 high-roof cars. **Fees:** - 1 night (1:00 PM - 1:00 PM the next day): 1,200 yen - Day use (9:00 AM - 6:00 PM): 600 yen **Compatible Sizes:** - Width: 1.91m - Height: 2.05m - Length: 5.05m - Weight: 2.3t Parking is on a first-come, first-served basis and cannot be reserved. If your vehicle exceeds the compatible size or if the lot is full, we will direct you to a partner parking lot. Please note that "Kofumachi Parking," one of our partner parking lots, will cease operations on September 30th and will no longer be available as a hotel partner parking lot thereafter.
- Guests are requested to park their own vehicles. If there is no attendant in the parking lot, please speak to the front desk staff. We recommend contacting each Richmond Hotel in advance for details.
- There is no free shuttle bus from the airport. Please take the "Limousine Bus Matsumoto Airport Line" from Matsumoto Airport and get off at "Matsumoto Station Bus Terminal" (approx. 30 minutes). From there, it is approximately a 4-minute walk to Richmond Hotel Matsumoto.
- The nearest highway exit is Matsumoto IC.
- Check-in is from 2:00 PM to 2:30 AM, and check-out is at 11:00 AM. Times may vary depending on your accommodation plan, so please check each plan for details.
- Free Wi-Fi is available at all Richmond Hotel locations. Please check with the hotel for the Wi-Fi password. LAN cables are also provided.
- The following items are provided in the guest rooms: - Shampoo - Conditioner - Body soap - Face and hand soap - Bath towel - Face towel - Nightwear - Slippers - Clothing deodorizing spray - Hair dryer - Clothes brush - Tissues - Bath mat Disposable amenities such as toothbrushes, body brushes, razors, cotton swabs, and combs are freely available at the amenity bar on the front desk/lobby floor. Skincare products for women are also available.
- Breakfast is served as a Japanese and Western buffet at "Cafe Restaurant Gusto" on the 1st floor of the hotel. **Operating Hours:** 6:00 AM - 10:30 AM (Last order 10:00 AM) **Price:** Adults 1,500 yen, Elementary school students 750 yen (Infants are free)
- Breakfast is served as a buffet at the "Gusto" restaurant on the 1st floor, where guests can choose their own dishes. Allergy information can be found on the tablets provided at each table.
- We will store your luggage at the front desk free of charge. We can also deliver it to your room upon request. Luggage storage after check-out will be arranged after confirming your return time. You can also send your luggage to the hotel in advance. In that case, please ensure that payment is made in advance or prepaid, and clearly state the "check-in date" and "guest's name" when arranging delivery.
- Yes, you can send your luggage. It will be received at the front desk upon arrival. When sending, please ensure it is prepaid.
- There are two coin-operated laundry machines on the 3rd floor and two on the 7th floor, and detergent is automatically dispensed. **Fees:** - Wash and dry (standard, up to 3kg): 400 yen - Wash and dry (small load, up to 1kg): 300 yen - Wash only: 200 yen - Dry only (30 minutes): 100 yen Dry cleaning service is also available. If you bring your items to the front desk by 9:00 AM, they will be ready on the same day. However, the service is closed on Thursdays, Saturdays, and Sundays.
- We accept delivery services at the front desk. Shipping is limited to within Japan. The fee varies depending on the destination, package size, and weight, so please confirm on the day.
- The following rental items are available: **Paid Rental Items:** - Rental PC (800 yen per night) - DVD player (500 yen per night) **Free Rental Items:** - Nail clippers - Iron set - Thermometer - Scale - Ice pack - Hangers - Clothes pegs - Baby crib - Bed guard - Wine opener - Wine glasses Some rental items are limited in number, so guests who wish to use them should contact the hotel in advance (TEL: 0263-37-5000).
- Children of elementary school age or younger can co-sleep for free, one child per bed. Additional beds are not provided. Children of junior high school age or older will be charged the same rate as adults. If you wish for your child to co-sleep, please inform the hotel in advance. We will prepare towels and other items for the number of children.
- We provide towels for children and kids' amenities (toothbrush, sponge, slippers, etc.).
- Children can enjoy the same Japanese and Western buffet as adults, but there is no special menu for children. The breakfast fees for children staying at the hotel are as follows: - Elementary school students (6-12 years old): 600 yen (tax included) - Infants (under 6 years old): Free
- We do not have information regarding meeting rooms or a business center at the hotel.