Nha Viet Nam Nagoya Store
Location: 1st floor of the hotel
Hours: 6:30 AM - 10:00 AM LO / 9:40
Content: Buffet style offering Japanese, Western, and Vietnamese cuisine
There is a Seven-Eleven on the 1st floor.
Yes, it is available in each room.
LAN cables are also provided in all rooms.
You can leave luggage at the hotel if it can be picked up on the same day.
For cleaning during consecutive stays, please indicate your preference with a magnet.
- If you wish for cleaning and towel change: Please place the blue magnet on the outside of your door by 10:00 AM.
- If you do not need cleaning but only wish for towel change: Please place the gray magnet on the outside of your door by 10:00 AM.
If no magnet is placed, neither cleaning nor towel change will be performed. However, for hygiene management, cleaning will be performed once every 3 days even if cleaning is not requested.
For security and fire safety reasons, we ask that non-guests refrain from entering or accessing guest rooms and guest room floors. Please meet in the lobby.
We apologize, but there are no rooms available for 3 people.
We apologize, but there are no female-only rooms.
Children of elementary school age or younger can co-sleep for free, one child per bed. However, this may not be available depending on the hotel or room type, so please confirm when booking. We also lend out baby cribs for children up to 0 years old, but the number is limited and the rooms where they can be installed are also limited, so please inquire with the hotel in advance.
Normal check-in is from 2:00 PM, and check-out is until 11:00 AM. This may vary depending on your booked plan.
Early check-in before the normal check-in time (2:00 PM) may not be possible depending on the reservation status on the previous day and the day of check-in. Please contact the hotel for details. If you wish to check in before 11:00 AM, you will need to book an additional night from the previous day.
The normal check-out time is 11:00 AM. Extension fees are 1,000 yen (tax included) per hour, up to a maximum of 2:00 PM. For extensions after 2:00 PM, a full night's charge will apply. Please note that extensions may not be possible depending on the reservation status on the day.
If there is no contact for more than 2 hours from the scheduled check-in time registered at the time of booking, your reservation may be canceled. If you will be more than 2 hours late, please be sure to contact the hotel in advance. Also, for security reasons, the automatic entrance door will be locked at night (12:00 AM - 6:00 AM the next day), so please use the intercom at the entrance.
We kindly ask that you refrain from bringing animals other than assistance dogs (guide dogs, hearing dogs, service dogs, etc.).
Credit cards (VISA / JCB / AMEX / Diners Club / MasterCard / UC / Saison / UnionPay) are accepted. Prepayment by visiting the hotel or bank transfer is also possible. Credit card payment is also available on the official booking website. If you wish to pay by visiting the hotel or bank transfer, please contact the hotel in advance. Bank transfer fees will be borne by the customer.
Yes, you can send your luggage to the hotel. After matching your reservation information with the slip, we will keep it until your check-in day. However, we cannot accept cash, valuables, medicines, personal letters, fragile items, dangerous goods, items requiring temperature/humidity control such as cool delivery services, cash on delivery, or collect on delivery luggage. Please be sure to write the guest's name (in Katakana) and check-in date on the slip. Please note that due to limited storage space, we may not be able to accept all luggage. If you have any questions, please contact the hotel.
Yes, there is a self-service coin laundry room on the 10th floor. It is available 24 hours a day. Detergent is automatically dispensed, so you don't need to bring any. Both washing machines and dryers are 100-yen coin-only machines, so please prepare coins in advance. You can use the automatic payment machine in the front lobby for currency exchange. Use is limited to hotel guests.