Wi-Fi is available in all guest rooms. You can also use Wi-Fi in the lobby on the 1st and 2nd floors and in the banquet halls outside of the guest rooms.
There are about 3 parking lots around the hotel. Our staff will guide you to the designated parking lot, so please stop by the entrance first.
There is a Lawson Tendo Higashihoncho 2-chome store and a Lawson Tendo Oinomori 1-chome store. (6 minutes on foot, 2 minutes by car)
Yes, you can. Please enjoy sightseeing in Tendo unencumbered.
We serve Yamagata's specialty "Tama Konnyaku" in the lobby. *Available while supplies last.
Yes, we offer a free shuttle service between JR Tendo Station and the hotel. Pick-up is before check-in, and drop-off is after check-out. If you wish to use this service, please inform us of your JR arrival time by the day before. Reservations are required.
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 10:00 AM. Please check each plan for details, as times may vary depending on the accommodation plan.
At the hotel front desk, you can pay with cash, various credit cards, and PayPay.
Breakfast is a Japanese, Western, and Chinese buffet style, with open seating. Business hours are from 7:00 AM to 9:00 AM.
Dinner is a kaiseki meal as described in your plan. The dinner venue will be announced at check-in, but if you have a prior request, please contact the hotel (some charges may apply). Dinner start times will be requested at check-in between 6:00 PM and 7:30 PM (first-come, first-served).
Private baths can be reserved online through the Tendo Hotel official website or by phone. The phone number is 023-654-5511, and reception hours are from 8:00 AM to 6:00 PM.
Children's meals vary depending on the price category. For plans with dinner and breakfast, elementary school children (upper and lower grades) receive a children's meal similar to an adult meal and a buffet breakfast, while infants with meals only receive a children's lunch and a buffet breakfast. For plans with breakfast only, elementary school children (upper and lower grades) and infants with meals only receive a buffet breakfast. Baby food (pureed or soft enough to be mashed with gums, 550 yen each) and plain udon (330 yen) are also available with advance reservation up to 2 days prior.
Yes, we offer rental and sale of children's items. Rental items include bed guards, diaper disposal bins, toilet seats, baby bath towels, baby soap, and baby bottle detergent. High-low chairs, baby chairs, and children's chairs are available in the dining area. Pure water, wet wipes, diapers (S, M, L sizes), and baby bottle brushes are sold at the shop.
We offer microwave sterilization of baby bottles at the front counter. Please bring them to the front desk if you wish to use this service. Please note that we do not wash baby bottles on your behalf. We offer rental of baby bottle detergent and sale of disposable baby bottle brushes as cleaning supplies.
Yes, you can. Luggage sent to us will be kept at the front desk until check-in. When sending, please write your "check-in date" and "name of the primary guest" on the shipping slip. Also, please contact the hotel in advance. We cannot accept valuables, cool delivery, or cash-on-delivery shipments.
The public bath is available from 5:30 AM to 10:00 AM and from 11:30 AM to 12:00 AM. As an after-bath service, Yakult and ice cream are available in front of the public bath from 3:00 PM to 9:00 PM.