Grand Mercure Yatsugatake Resort&Spa
Hokuto 8240-1039 Nishiide
Free WiFi
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4.1
Very Good
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Facility Information
Grand Mercure Yatsugatake Resort&Spa
Hokuto 8240-1039 Nishiide
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 23:00
Check-out
11:00
Frequently Asked Questions
- If you are coming by train, you can use the regular shuttle bus from Kai-Oizumi Station. Please check the official website for the timetable. If you are coming by car, it is about a 15-minute drive from Nagasaka IC.
- Yes, we have free parking for 179 cars. It is available on a first-come, first-served basis.
- Check-in is from 15:00 to 24:00, and check-out is at 11:00. Please note that times may vary depending on your accommodation plan, so please check the details of each plan.
- In the "Executive Twin Room," beds can be pushed together. Please note that this is not possible in other room types.
- We apologize, but we do not have bed guards available.
- Baby cribs are available, but in limited numbers, so please contact the hotel in advance if you wish to use one. In the Japanese Modern Family Room, baby futons are available for rent, and baby cribs cannot be used.
- - **Classic Twin**: These are unrenovated rooms. - **Standard Twin**: These rooms were renovated in 2014. - **Executive Twin**: These rooms were renovated during the rebrand in April 2024.
- Laying out futons is a self-service, and guests are requested to do it themselves.
- Children of elementary school age and above should use the male bath for boys and the female bath for girls.
- There are no specific age restrictions. A baby bath is also available in the public bath, so please feel free to use it.
- In the buffet restaurant, the 9 mandatory allergens (shrimp, crab, walnuts, wheat, buckwheat, egg, milk, peanuts, cashews) are indicated with pictograms. Guests are asked to make their own judgment when consuming food. Please note that various ingredients are handled in the kitchen, and there is a possibility of trace contamination. If you have any questions, please feel free to ask the restaurant staff on the day of your visit.
- The hotel has an all-weather kids' space called "Mori no 8" with extensive facilities for children to enjoy, such as an ant's nest tower, a starry sky circuit, a ball pit with the warmth of wood, a train room, and a sound room. Additionally, the buffet restaurant offers child seats, children's tableware and chairs, and baby food, and the hot spring water quality is safe for babies.