City Pension Zem
Tokyo Tokyo 2-16-9, Nihonbashikakigaracho, Chuo-ku
Free WiFi
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4.8
Excellent
Summary of 204 reviews
1 room(s) adult(s)2
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Facility Information
City Pension Zem
Tokyo Tokyo 2-16-9, Nihonbashikakigaracho, Chuo-ku
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 23:00
Check-out
11:00
Frequently Asked Questions
- The hotel is a 4-minute walk from Suitengumae Station on the Hanzomon Subway Line. It is also a 9-minute walk from Ningyocho Station on the Hibiya Line and Asakusa Line, or Hamacho Station on the Shinjuku Line.
- We have a partner parking lot available. It costs 2,500 yen for 24 hours and is located 200m from the hotel. Please contact the hotel for more details.
- Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Times may vary depending on the accommodation plan, so please check the details of each plan. Check-in procedures and luggage storage are available from 7:00 AM. The front desk closes at 11:00 PM, but there is no curfew after check-in with a card key.
- Yes, check-in procedures and luggage storage are available from several days before your stay. Please feel free to consult us. We can also receive courier deliveries.
- Yes, we will issue a receipt as a qualified invoice that meets the requirements of the invoice system.
- All rooms are equipped with a kitchen and a drum-type washer-dryer, which are convenient for long stays.
- Wireless LAN internet connection is available in all rooms.
- The following credit cards are accepted: - VISA - JCB - American Express - Diner's Club - UC - DC - NICOS - Master Card - Saison - APLUS - CF - JAL Debit cards are also accepted.
- We provide baby cribs.
- Check-in procedures must be completed by 11:00 PM. The front desk closes at 11:00 PM.
- Cancellation fees are as follows: - Until 11:59 PM 11 days prior: Free - From 00:00 AM 10 days prior: 50% of the accommodation fee - From 00:00 AM 5 days prior: 70% of the accommodation fee - From 00:00 AM 2 days prior: 80% of the accommodation fee - From 00:00 AM on the day, or no-show without contact: 100% of the accommodation fee Please be sure to check the reservation procedure screen as different cancellation policies may be set depending on the accommodation plan and date.
- The entire building and all rooms are non-smoking.
- Guest rooms are equipped with the following amenities: - TV - Satellite broadcasting - Internet connection (wireless LAN) - Electric kettle - Refrigerator - Hair dryer - Desk lamp - Iron - Humidifier - Individual air conditioning - Scale - Toilet with bidet function - Baby crib - Body soap - Shampoo - Conditioner - Towels - Bath towels - Slippers - Safe
- The hotel implements the following COVID-19 measures: **Staff Measures** - Hand washing, gargling, mask wearing - Regular temperature checks - Customer service with awareness of distance from guests - Individual transfers avoiding groups **Disinfection Measures** - Regular disinfection cleaning of the facility (dining areas, common areas) - Disinfection cleaning of guest rooms - Disinfection cleaning and disposable use of guest room slippers **Ventilation Measures** - Regular ventilation of the facility (dining areas, common areas) - Ventilation before and after guest room use **Check-in/out Measures** - Arranging and guiding guests with awareness of distance between them - Installation of acrylic panels at the front desk to prevent droplet transmission - Non-contact or non-face-to-face procedures - In-room check-in/check-out **Guest Room Measures** - Installation of disinfectant solutions - Installation of air purifiers - Provision or distribution of masks - Disinfection cleaning of amenities each time - Adjusting room occupancy to avoid crowds **Dining Measures** - Creative methods for serving and presenting food (individual servings, etc.) - Managing and dispersing crowd situations in dining venues - In-room dining and private room dining available - Restriction of entry for guests feeling unwell **Bathroom Measures** - Installation of disinfectant solutions - Disinfection cleaning of amenities in the bath area - Managing and dispersing crowd situations in the bath area **Requests to Guests** - Disinfection upon arrival - Hand washing and gargling - Mask wearing outside the guest room - Temperature check during check-in - Filling out a health questionnaire during check-in **Emergency Preparedness** - Development of emergency response manuals - Regular staff training for emergency response
- The hotel has the following facilities: - Restaurant - Non-smoking rooms - Fax transmission service - Courier service - Parking - Within a 5-minute walk from the station All rooms are equipped with a kitchen and a drum-type washer-dryer, and some rooms also have an inner balcony.
- The hotel serves breakfast and dinner.