Hotel 21
Shiga Kusatsu (Shiga) Wakatake-cho 7-10
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4.3
Very Good
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Facility Information
Hotel 21
Shiga Kusatsu (Shiga) Wakatake-cho 7-10
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
- Front desk available
- Self check-in
- Open 24 hours
- Key handoff
- Not required
Check-in
15:00 - 29:00
Check-out
12:00
Breakfast
- À la carte breakfast (surcharge)
- Serving hours 07:00 - 09:00
Internet
- Wi-Fi in public areas：Yes
- Wi-Fi in public areas：Free
Parking
- Self parking
Frequently Asked Questions
- Check-in is from 3:00 PM to 7:00 AM, and check-out is at 12:00 PM. Please check each plan for details, as times may vary depending on your accommodation plan.
- Yes, we have a free parking lot with a capacity for 240 cars. It can be used free of charge before check-in and after check-out. Large buses and trucks up to 4 tons can also be parked, but advance reservations are required for large vehicles. The parking lot allows for free entry and exit.
- Yes, we have one parking space in front of the hotel. Advance reservations are required to use it. Please do not enter the parking gate; instead, go straight on the road to the right of the gate and use the space marked with blue traffic cones.
- Yes, we can store your luggage free of charge both before check-in and after check-out. Please speak to the front desk staff.
- Cash, credit cards, electronic money, transportation IC cards, and QR code payments are accepted.
- We will ask for the recipient's name at check-in and provide the receipt at check-out. However, if you used advance card payment, online payment, or corporate payment through a booking site (and there is no on-site payment), the hotel cannot issue a receipt. In such cases, please check the booking site after check-out.
- The guest rooms are equipped with the following items: - Towels - Yukata (Japanese bathrobe) - Shampoo, conditioner, body soap - Toothbrush - Razor - Cotton swabs, cotton pads - Comb - Slippers - Electric kettle - Coffee - Mugs Other rental items are also available, so please feel free to ask the front desk if you need anything.
- We offer the following rental items free of charge: - Shampoo, conditioner, body soap, facial cleanser, makeup remover, contact lens solution, hair styling product - Men's toiletries, skincare set (Sekkisui) - Nanoe hair dryer, straightener, facial steamer - Clothes iron, trouser press, humidifier - Chargers (Lightning, Type-C)
- Our hotel is equipped with individual air conditioning in each room, so you can set your preferred temperature. We also have blankets available for rent, so please ask the front desk.
- Yes, you can use the mirroring function. You can log in with your own account to various video streaming apps, including YouTube and Prime Video, and watch content. Please be assured that your login information will be deleted after check-out.
- Yes, free Wi-Fi is available in each guest room. Please check the TV screen in your room for connection information.
- Yes, it is possible. Please inform the front desk when making your reservation. However, we cannot accommodate this request at check-in, so please notify us in advance.
- Unfortunately, our hotel does not have a public bath. Please use the unit bath in your room for bathing.
- Yes, each room is equipped with a microwave.
- Yes, there is one washing machine and one dryer in the common area on the 6th floor. - Washing machine: 300 yen per use - Dryer: 100 yen for 30 minutes
- Unfortunately, we do not have barrier-free rooms. We only have one handicapped parking space available, so please contact us if you wish to use it.
- Yes, there is an ashtray to the left after exiting the front desk. Smoking in non-smoking rooms is strictly prohibited, and a restoration fee will be charged if it is discovered.
- Yes, each room is equipped with an 87L refrigerator with freezing and refrigeration functions. The freezer is quite large, so you can use it for freezing ice cream or ice packs.
- Children of preschool age and younger can co-sleep for free. School-aged children will be charged the same rate as adults.
- Breakfast is served at "Restaurant Hanamizuki," located within Hotel 21. Operating hours are from 7:00 AM to 9:00 AM, with the last entry at 8:30 AM. You can choose from the following two breakfast courses (1,100 yen including tax): - **Japanese Breakfast**: Rice, miso soup, main dish (one item from fried egg, salmon, grilled mackerel with salt, grilled Spanish mackerel with Saikyo miso, pork ginger stir-fry, Atka mackerel, etc.), dashi-rolled egg, seasonal small dish, pickles, nori, salad, and drink bar included. - **Western Breakfast**: Toast or set bread, egg dish, bacon or sausage, salad, soup, and drink bar included. The drink bar (coffee, iced coffee, black tea, iced tea, orange juice, cola, cafe au lait, cappuccino, milk) and takeout coffee are available free of charge for hotel guests.