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Facility Information
Authent Hotel Otaru
Hokkaido Otaru 2-15-1, Inaho
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
14:00 - 22:00
Check-out
11:00
Parking
Private parking
Frequently Asked Questions
You can leave your luggage at the front desk. If you are sending your luggage in advance, please write your reservation name and stay date in the blank space on the shipping slip.
It is available in all guest rooms and the lobby. We do not have computers for rent.
<Amenities for children>
Pajamas, slippers, toothbrush
<Items for rent>
Cribs, bed guards, strollers
*Limited number available.
There is a Lawson Otaru Inaho store about a 1-minute walk away. There are also many restaurants within walking distance.
Check-in is from 2:00 PM to 12:00 AM, and check-out is at 11:00 AM.
However, times may vary depending on the accommodation plan, so please check each plan for details.
The hotel has a parking lot that can accommodate up to 20 cars, available for 1,500 yen per night.
If the parking lot is full, please use a nearby paid parking lot, and the cost will be borne by the customer.
As part of our environmental conservation efforts, room cleaning for consecutive nights will be eco-cleaning.
Eco-cleaning includes changing towels, collecting trash, and replenishing mineral water.
For hygiene reasons, regular cleaning will be performed once every 3 days.
Yes, there are two coin-operated fully automatic washer-dryers available 24 hours a day in the elevator halls on the 4th, 6th, and 10th guest room floors.
There is a bathhouse on the 2nd floor, down the spiral staircase after exiting the elevator on the 3rd floor. This is a heated bath, not a hot spring.
Guests can use it for free.
- **Night operation**: 15:00-24:00
- **Early morning operation**: 06:00-09:00 (Morning operation ends on September 30)
*Early morning operation will be irregularly closed for maintenance about 1-2 days a month.
Yes, the public bath has a mist sauna, and its operating hours are the same as the public bath.
The Otaru Canal illumination can be seen from the promenade along the canal or from Asakusabashi (Chuo Bridge is also acceptable).
It is about a 7-minute walk from the hotel.
We apologize, but our hotel does not offer foreign currency exchange.
There are convenience stores in Otaru city that have automatic foreign currency exchange machines, so please use those.
Lost and found items are kept at the hotel for a certain period.
Please contact the hotel (main phone number) as soon as you notice something is missing.
Yes, if you request it at the front desk at check-out, we will issue an accommodation certificate.
Yes, guests departing early can change their breakfast ticket to a morning box.
It will be provided in a take-out container at the front desk at check-out.
**Reservations are required by 7:00 PM the day before.**