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Facility Information
Comfort Hotel Kumamoto Shinshigai
Kumamoto-ken Kumamoto 2-10 Shinshigai
Basic Information
Facilities & Services
Hotel Policy
Important Notice
Check-in/Check-out
Check-in
15:00 - 24:00
Check-out
10:00
Breakfast
Breakfast buffet (free)
Serving hours 06:30 - 09:30
Internet
Wi-Fi in public areas
Wi-Fi in public areas:Free
Frequently Asked Questions
You can park at a discounted rate at three affiliated parking lots. The process is to purchase a service ticket at the front desk and then pay the discounted rate at the affiliated parking lot.
- Shinshigai Parking
- Passart 24 Karashima Park
- Passart 24 Kumamoto Chuo
All guest rooms are equipped with Wi-Fi and wired LAN. Wi-Fi is also available in the library cafe, along with USB outlets.
Coffee, tea, and other beverages are available free of charge.
【Location】Comfort Library Cafe
【Hours】10:00 AM - 12:00 AM
You can enjoy a free breakfast buffet with delicious menu items such as colorful smoothies made with plenty of fruits and vegetables, and breakfast from around the world.
【Location】Comfort Library Cafe
【Hours】6:30 AM - 9:30 AM
There is a Lawson on the 1st floor of the building to the north.
If you are using the city tram from JR Kumamoto Station, it is a 3-minute walk from the "Karasakimachi" tram stop.It takes about 20 minutes by car from Kumamoto IC, and about 50 minutes by bus from Kumamoto Airport.
Check-in is from 3:00 PM to 12:00 AM, and check-out is at 10:00 AM.Times may vary depending on the accommodation plan, so please check each plan for details.
The following rental items are available:- Choice Foot Pillow- Mobile phone charger (excluding some specifications)- Humidifier- Iron and ironing board- Desk lamp- Thermometer- Ice pillow- Blanket- Umbrella- Nail clippers- Sewing kitThese are available on a first-come, first-served basis and cannot be reserved. Please come to the front desk.
There is a microwave oven in the hotel, which you can use. Please ask the hotel staff for its location.
We apologize, but there is no public bath.
Children up to the 6th grade of elementary school can stay for free if they co-sleep in the same bed with a guardian in the same room. If you have children under elementary school age (infants), please enter the number of children and search for either "with meals" or "without meals/futon." However, if children use a bed alone in a twin room, they are not eligible for free co-sleeping, and children must be booked as adults. Toothbrushes and towels for co-sleeping children are provided free of charge, and they can also use the free breakfast service.
If you are concerned about allergies, please speak to the front desk. We have a list of allergens available. However, we do not provide individual accommodations.
We have a limited number of baby chairs available. We also have tableware for children, so please ask a staff member if you wish to use them.
We apologize, but we do not provide children's pajamas. If adult sizes are acceptable, they are available in the lobby for your use.
Yes, we support the invoice system and will issue a receipt that meets the requirements.
Room requests, such as corner rooms or high-floor rooms, cannot be guaranteed but will be accommodated whenever possible. If you have a request, please contact us by phone.
Baby cribs are available for rent at 1,100 yen (tax included) per night. Advance reservations are required, so please contact us by phone after making your accommodation reservation. Please note that there are limited room types where cribs can be installed.
The Library Cafe features a design that incorporates local characteristics and offers over 100 books. It is free to use and open from 10 AM to midnight. Free Wi-Fi is available, and it is equipped with desktop power outlets and USB outlets, making it a comfortable workspace. Tablets are also provided for free use.